Peb npaj qhov xwm txheej PSPS ua ntej cia thaum huab cua phem heev uas tuaj yeem ua rau koj muaj kev pheej hmoo ntawm hluav taws kub hav zoov:

• Huab cua noo heev
  
• Cov cua loj heev uas tau kwv yees tseg
• Muaj cov khoom siv uas qhuav nyob rau hauv av
• Cov roj tsuag nyob ze cov xaim hluav taws xob
• Cov Kev Ceeb Toom Ua Tus Chij Liab Los ntawm National Weather Service
• Cov kev soj ntsuam lub hauv paus raws zim-txwv 

Kawm paub txog kev soj qab xyuas huab cua

Cheeb tsam uas muaj kev pheej hmoo siab ntawm hluav taws kub hav zoov

California Public Utilities Commission (CPUC) tau cais cov cheeb tsam raws li lawv qhov kev pheej hmoo txog ntawm kev hluav taws kub hav zoov.

Cov tsev thiab lub chaw lag luam hauv cov cheeb tsam uas muaj kev pheej hmo theem 2 thiab 3 ntxim li yuav muaj feem ntsib rau xwm txheej PSPS.

Theem 2: Ib cheeb tsam uas yog qhov chaw muaj kev pheej hmoo siab ntawm hluav taws kub hav zoov qib nruab nrab.

Theem 3: Ib cheeb tsam uas yog qhov chaw muaj kev pheej hmoo siab ntawm hluav taws kub hav zoov qib loj heev.

Saib rau ntawm CPUC daim duab qhia chaw thiab kawm paub ntau ntxiv txog cov cheeb tsam uas muaj teeb meem hluav taws kub tas li, 

Peb paub tias cov kev tua hluav taws xob nod uas rau cuam tshuam heev li. Peb xav pab koj npaj.

Peb yuav ua qhov zoo tshaj plaws los ceeb toom qhia koj paub ua ntej muaj xwm txheej PSPS raws kev xa email, hu xov tooj thiab/los sis xa ntawv xov tooj. 

Peb yuav xa cov kev ceeb toom qhia paub txog xwm txheej PSPS kom ntxov li ntxov tau, tsis hais thaum nruab hnub thiab hmo ntuj tib si, raws li tsim nyog. Qhov no yog txoj cai tseev kom ua los ntawm California Public Utilities Commission. Yog tias koj yog tus tswv ntawm tus as khauj PG&E, koj tsis tas yuav tsum tau sau npe nkag kom thiaj li tau txais cov kev ceeb toom qhia paub txog xwm txheej PSPS. 

Lus Cim Tseg: Cov kev kwv yees txog tus kee huab cua yav tom ntej muaj peev xwm hloov pauv tau. Qhov no tuaj yeem hloov pauv tau, yog li lub sij hawm tua los sis qhov ntau tsawg ntawm cov neeg siv hluav taws xob uas tau txais cuam tshuam thiaj tuaj yeem hloov pauv tau. Vim li no, qee zaum peb thiaj li tsis xa kev ceeb toom tuaj ua ntej kom txog ntua rau thaum tib hnub uas koj li hluav taws xob raug tua. 

Cov Kev Ceeb Toom Qhia txog Chaw Nyob (Address Alerts) 

Cov Kev Ceeb Toom Qhia txog Chaw Nyob (Address Alerts) tuaj yeem ceeb toom qhia rau koj txog xwm txheej PSPS ntawm txhua qhov chaw nyob uas tseem ceeb rau koj los sis tus neeg koj hlub, xws li: 

• Koj tus me nyuam lub tsev kawm ntawv 
• Koj niam koj txiv lub tsev 
• Koj txoj hauj lwm 
• Lwm qhov vaj tsev chaw nyob uas koj yog tswv 
• Ib chav tsev xauj uas koj tus tswv tsev them nqi hluav taws xob rau ntawm PG&E 

Tau txais cov Address Alerts rau txhua qhov chaw nyob los ntawm kev hu xov tooj thiab xa ua lus sau ua ntau cov hom lus.

Cov kev ceeb toom qhia paub ntawm Medical Baseline thiab Vulnerable Customer 

Yog tias koj vam khom hluav taws xob rau kev noj qab haus huv thiab kev nyab xeeb, peb muab cov lus ceeb toom txog xwm txheej PSPS ntxiv. Qhov no tuaj yeem suav nrog rau kev ceeb toom rau koj yam tuaj ntsib kiag txhawm rau kom ntseeg tau tias koj paub txog qhov xwm txheej PSPS raws li tsim nyog lawm. 

• Txheej txheem pab cuam Medical Baseline Program txhawb pab rau cov neeg uas vam khom rau hluav taws xob los ua qee yam kev xav tau fab kev kho mob.
• Vulnerable Customer Status kuj tseem muab cov txhawb pab cov neeg uas vam khom hluav taws xob rau fab kev noj qab haus huv thiab kev nyab xeeb. Koj tuaj yeem muab pov thawj rau tus kheej tau yog tias koj tsis tsim nyog tau txais qhov Medical Baseline.

Txoj kev ua ntawv thov nkag rau Medical Baseline Program

Sau npe nkag rau Vulnerable Customer Status

Cov kev ceeb toom qhia paub uas muab txhais lus 

Peb muab cov ntaub ntawv qhia paub hais txog lub sij hawm uas yuav tau tua thiab yuav rov qhib hluav taws xob uas tuaj raws txoj kev hu xov tooj, xa email thiab xa ua lus sau. Qhov no muaj ua Lus As Kiv, ntxiv rau 15 hom lus.

Peb ua hauj lwm nrog peb cov neeg koom tes los muab kev nthuav qhia ua ntau hom lus. Peb kuj tseem npaj sau teev cov tsab lus ceeb toom ua Lus Piav Tes Mes Kas los pab cuam rau cov neeg lag ntseg thiab tsis hnov lus zoo. 

Sau npe nkag txhawm rau kom tau txais cov kev ceeb toom qhia paub ua hom lus uas koj nyiam

Cov chaw muab kev pab cuam txhawb pab rau xwm txheej PSPS txhua yam

Kawm paub txog cov chaw muab kev pab cuam thaum hluav taws xob tuag

Residential Outage Preparedness Guide (PDF)

Older adults Outage Preparedness Guide (PDF)

Yam twg vam tseg tias yuav ua thaum muaj xwm txheej PSPS

Rub tawm daim ntawv Your Guide to Public Safety Power Shutoffs (PDF)

Kawm paub txog cov txuam thawj tseeb hais txog PSPS

Rub tawm daim ntawv Public Safety Power Shutoff fact sheet (PDF)

Nrhiav cov chaw muab kev pab cuam txog xwm txheej PSPS uas tsis yog Lus As Kiv

Mus saib tau rau ntawm cov chaw muab kev pab cuam txhais lus

Npaj kom txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Txheeb saib qhov kev kwv yees txog tus kee huab cua yav tom ntej ntawm xwm txheej PSPS nyob rau ncua sij hawm 7-hnub

Pab cov neeg xauj tsev los npaj kom txhij rau xwm txheej PSPS

Rub tawm daim ntawv master meter flyer (PDF)

Cov chaw muab kev pab cuam rau xwm txheej PSPS rau cov chaw lag luam

Npaj koj lub chaw kom txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Business Outage Preparedness Guide (PDF)

Large business emergency preparedness checklist (PDF)

Xyuas kom tseeb tias seb koj lub chaw lag luam me puas tau npaj txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

Emergency preparedness checklist for small and medium businesses (PDF)

Daim ntawv Pab koj qhov chaw ua hauj lwm npaj rau thaum hluav taws xob tuag lawm (PDF)

Xyuas kom tseeb tias koj cov tsheb EV ua hauj lwm tau zoo thaum tsis muaj hluav taws xob hauv network, muaj cov chargers los sis kev sib txuas lus

Kawm ntxiv txog kev ua kom lub zog ntawm cov tsheb EV ruaj khov

Peb muaj cov chaw muab kev pab cuam ntau ntxiv los pab koj npaj kom txhij rau cov kev tua hluav taws xob uas muaj feem tshwm sim tau

PSPS preparedness checklist for businesses (PDF)

Critical Facility Customer Fact Sheet (PDF)

Rau lus nug xav paub txog dab tsi, thov tiv tauj rau Tus Thawj Tswj Xyuas Hauj Lwm ntawm Cov Chaw Ua Hauj Lwm Tseem Ceeb ntawm Businessadvisor@pge.com.

Thaum koj mus xyuas thaj av Northern California thiab Central California, koj txoj kev nyab xeeb yog qhov tseem ceeb tshaj plaws rau peb.

Thaum muaj huab cua uas ua rau muaj kev pheej hmoo hluav taws kub loj heev, tej zaum PG&E yuav txiav hluav taws xob ib ntus los pab txo txoj kev pheej hmoo ntawm hluav taws kub. Qhov kev tua hluav taws xob xuaj qhaus (ib ntus) no hu ua Kev Tua Hluav Taws Xob Kom Muaj Kev Nyab Xeeb Rau Zej Tsoom Sawv Daws (Public Safety Power Shutoff), los sis PSPS.

Ua ntej koj tawm mus ntoj ncig, kuaj xyuas qhov chaw uas koj yuav mus nyob ntawd.

Tshuaj xyuas cov ntaub ntawv txog kev tsis muaj hluav taws xob thiab nug koj lub tsev so, tus tswv tsev so los sis tus muab chaw pw txog lawv cov kev npaj tuaj tom qab. Txawm hais tias qhov kev txiav hluav taws xob no tsis tshua muaj tshwm sim, nws pab tiv thaiv cov zej zog hauv zos thiab tej zaum yuav cuam tshuam rau cov neeg ntoj ncig uas nyob hauv cov tsev so, cov tsev xauj so hauj lwm los sis lwm qhov chaw nyob.

Qhov uas Koj Cia Siab Tos Ntsoov

• Ceeb toom ua ntej: Tsis hais thaum twg ua tau, PG&E yuav ceeb toom rau tus tswv txais tos koj ua ntej yuav muaj qhov txiav hluav taws xob (PSPS). Tiv tauj tus muab chaw nyob rau koj kom paub txog cov xov xwm tshiab.
• Ncua Sij Hawm: Kev tsis muaj hluav taws xob kuj yuav ntev txog ob peb xuaj moos los sis ob peb hnub, nyob ntawm seb huab cua zoo li cas thiab lub sij hawm uas yuav tau siv los kho kom rov muaj hluav taws xob siv tau yam muaj kev nyab xeeb.

Peb lub hom phiaj yog txo cov kev cuam tshuam, thaum xyuas kom muaj kev nyab xeeb.

Cov tswv yim npaj

Txoj kev npaj ua ntej yuav pab kom koj txoj kev ntoj ncig mus tau zoo dua.

• Cov kev xav tau txog kev kho mob: Yog koj yuav tsum tau siv cov cuab yeej kho mob, nco ntsoov npaj kom muaj qhov chaw muab tau hluav taws xob los yog lwm txoj hau kev npaj tseg. Tiv tauj tus tswv tsev txais tos koj ua ntej koj mus ntoj ncig, xwv koj thiaj npaj tau txhij.
• Yam yuav tsum xav txog thaum mus ntoj ncig: Ua ntej mus rau tshav dav hlau, nug cov tuam txhab dav hlau thiab cov chaw muab kev pab cuam thauj mus los seb puas muaj xov xwm tshiab txog lawv cov kev pab cuam.
• Cov chaw tiv tauj thaum muaj xwm kub ceev: Khaws ib daim ntawv teev cov xov tooj rau thaum muaj xwm txheej ceev cia nrog koj, suav nrog cov kev pab cuam hauv zos xws li cov chaw tua hluav taws thiab tub ceev xwm, nrog rau tus neeg muab chaw nyob rau koj.
• Raws xov xwm kom paub:
  • Sau npe rau Cov Lus Ceeb Toom Txog Chaw Nyob kom tau txais kev ceeb toom thaum tsis muaj hluav taws xob ntawm qhov chaw koj nyob
  • Raws qab PG&E hauv social media thiab mus saib peb lub vev xaib kom paub cov ntaub ntawv hloov tshiab tam sim ntawd:
    • @PGE4Me nyob rau ntawm X
    • @pacificgasandelectric nyob rau ntawm Instagram
    • Facebook
    • PG&E Chav Tshaj Xov Xwm Txog Hluav Taws Xob

Yog tias PSPS cuam tshuam txog rau koj qhov kev nyob

• Saib cov ntaub ntawv hais txog qhov tsis muaj hluav taws xob rau qhov chaw uas koj nyob.
• Tiv tauj tus tswv tsev txog cov teeb pom kev, dej, cuab yeej txhab hluav taws xob thiab cov kev xaiv ua tau uas npaj tuaj tom qab thaum tsis muaj hluav taws xob.
• Txhab hluav taws xob rau koj cov cuab yeej kom puv thiab khaws cov xov tooj tseem ceeb cia.

Nyob rau lub sij hawm uas muaj ib qho kev tua hluav taws xob

• Tiv tauj nrog tus tswv tsev kom tau txais cov xov xwm thiab cov ntaub ntawv tshiab.
• Saib peb daim ntawv qhia kev tsis muaj hluav taws xob kom paub cov thaj chaw uas raug cuam tshuam thiab lub sij hawm kwv yees yuav kho tau rov muaj hluav taws xob.
• Mus saib rau ntawm Community Resource Centers kom paub txog cov khoom siv tseem ceeb, Wi-Fi, cov chaw muaj txhab hluav taws xob thiab cov chav dej uas siv tau yooj yim thaum muaj xwm txheej txiav hluav taws xob (PSPS).
• Tshab xyuas Cov Kev Pab Cuam Npaj Rau Thaum Muaj Xwm Ceev kom paub kev coj qhia ntxiv.
• Raws qab thiab saib peb cov as khauj hauv social media nyob rau ntawm Facebook los sis Instagram kom paub txog cov xov xwm tshiab.