Before, during and after a Public Safety Power Shutoff

As part of our Community Wildfire Safety Program, PG&E is implementing additional precautionary measures to help reduce the risk of wildfires. For public safety, it may be necessary for us to turn off electricity as a last resort when extreme fire danger conditions are forecasted. This is called a "Public Safety Power Shutoff."


What this means for our customers


Our Public Safety Power Shutoff program now includes all electric lines that pass through high fire-threat areas – both distribution and transmission.


While customers in high fire-threat areas are more likely to be affected, a public safety power outage could impact any of the more than 5 million customers who receive electric service from PG&E due to the interconnected nature of the electric grid.


We want to work together to help our customers prepare and keep your home, family or business safe during extreme weather and possible outages. Learn more about how to prepare a safety plan.


Create an emergency kit

Prepare for outages

Please make sure we have your correct email address, landline and mobile number so we can reach out to you in advance of a public safety power outage, when and where possible.


Update your contact information

DOWNLOAD OUR PUBLIC SAFETY POWER SHUTOFF FACT SHEET (PDF, 328 KB)

DOWNLOAD OUR PUBLIC SAFETY POWER SHUTOFF POLICIES AND PROCEDURES (PDF, 5.2 MB)

Community Wildfire Safety Program


Find out about the additional precautionary measures we're taking to further reduce wildfire risks and help keep the customers and communities we serve safe.


See what we are doing