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Account

Billing, service requests, rate plans and more

Account management

Create a new online PG&E account or update your online account settings. Discover the benefits of an online account.

Manage your account

Billing and assistance programs

View your energy statement. Pay your bill. Learn how to get financial help. Set up a payment arrangement. 

Explore billing and assistance

Service requests

Start or stop service to your home or business. Make a pilot light appointment.

Go to service requests

Rate plans

Find the best rate plan for your home or business. Learn how and why PG&E sets its rates.  

Explore rate plans

Energy usage and tips

Access and share energy usage data for your home or business.

Go to energy usage

Self-serve options

Take care of tasks quickly and easily online. Update your account, pay your bill, update alert settings and more. 

Go to online account preferences

Manage your building and renovation tasks

  • Your Projects is our online project management tool.
  • Easily submit, track and manage applications for gas and electric services.
Explore building and renovation services

Help us reach you

Update your contact information. Make sure we can get you important service information when you need it.

Update your contact info

More about your account

Alternate energy providers

Explore other electric and natural gas options.

Go to alternate energy providers

Energy and money savings programs

Find ways to save energy and money. Explore incentive programs and energy-saving tips.

Go to savings programs

Customer service

Get answers to common questions and other support options.

Go to customer service