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IMPORTANT
Start or stop service to a home
Are you moving in or out of a residence? Use our online service request.
Start or stop service to a business
Are you moving your business? Use our online service request to change your services.
Schedule a pilot light appointment
Do you need us to safely turn off or re-light an appliance pilot light?
More on service requests
Start electric services with Community Choice Aggregation (CCA)
Cities and counties can buy or generate electricity from CCAs for residents and businesses in their communities.
PG&E's service guarantees
Understand how we manage everything—from missed appointments to emergencies.
Use the Report It app
Use the app to report:
- Trees or vegetation near powerlines
- Problems with PG&E equipment
- Non-emergency safety concerns
More about PG&E services
One-time access
Access a limited set of PG&E services, including making a payment online. No username or password is required.
Mobile home park bill services
Are you the owner of a mobile home park with PG&E-owned master meters? Sign up for our bill calculation service.
Find assistive services
Get assistance for deaf, hard of hearing, visually impaired customers and customers who have a speech disability.