Urgent Alert

Customer service

Solutions to commonly encountered issues


Be aware of utility scams. Protect your home or business.


Understand PG&E's claims policies and processes.

Language and assistive services

Find service resources:

  • In languages other than English
  • For customers who are deaf, hard-of-hearing, visually impaired or have a speech disability

Contact us

Find answers to common questions and get support.

More service needs

Service requests

Set up PG&E services and schedule service appointments online.

Manage your account

Find and perform account and billing tasks.

Billing and assistance

Get help paying your PG&E bill.