Receive PG&E statements in Braille
Blind or low vision customers can request monthly PG&E energy statements in Braille.
Your Braille PG&E statement:
- Provides information about energy usage, billing dates and amount due.
- Includes information comparing your current monthly usage to the previous monthly usage.
- Typically arrives a week later after the printed statement.
- Doesn't include late notices and other legal announcements.
To sign up for the Braille program, call the PG&E customer service line at 1-800-743-5000.
You may also receive your PG&E statements in large print or in CD audio format
To sign up, call the PG&E customer service line at 1-800-743-5000.
Other print materials
You can request any PG&E print material in Braille, large print or audio by calling the PG&E customer service line at 1-800-743-5000.