Kev Ceeb Tom Xwm Txheej Kub Ceev
Tiv Tauj Rau Peb
Tiv Tauj Rau Peb

Kev Pab Rau Cov Neeg Pab Tswv Yim

Kev pab txhais lus, kev pab txhais lus thiab lwm hom ntawv

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

    Nkag cuag tau rau cov ntaub ntawv uas txhais tag lawm

     

    Thov cov lus hais txog hluav taws xob uas txhais tag lawm

    Txhawm rau txais koj daim ntawv sau nqi hluav taws xob ntawm PG&E ua Lus Suav (Hom Cantonese los sis Mandarin) los sis Lus Spanish:

    1. Nkag mus rau hauv koj tus as khauj oos lais (online).
    2. Rub nqis mus rau ntawm lub npov "Hom Lus".
    3. Xaiv koj hom lus uas nyiam.
    4. Nias rau ntawm "Save Changes (Cov Kev Hloov Pauv Txog Kev Txuag Hluav Taws Xob)."

     

    Cov Lus Qhia Txog Kev Puas Siab Puas

    Cov lus qhia txog PG&E muaj nyob rau hauv:

    lub cim kev ceeb toom qhia paub tseem ceeb Lus Cim Tseg: Thaum hu, thov nug seb puas muaj kev pab txhais lus.

    Kev pab cuam rau cov chaw muab kev pab

     

    Peb muab kev pab rau peb cov neeg muas zaub uas:

    • Lag ntseg
    • Lub rooj sib hais nyuaj
    • Cov dig muag tsis pom kev zoo los yog tsis pom kev zoo
    • Hais lus tsis tau muaj mob xiam oob qhab
    • Leej twg nrhiav kev pab txhawb nyob rau hauv American Sign Language (ASL)

    Rau TTY, Video Relay Service (VRS) thiab lwm cov neeg lag ntseg los yog tsis hnov lus hu rau California Relay Service ntawm 7-1-1.

     

    Tau Braille appliance markings

    • Install 'Braille ntsiab lus' rau cov khoom siv. Braille ntsiab lus ua noj thiab kho tsev neeg controls kev ruaj ntseg thiab yooj yim rau peb dig muag thiab tsis pom kev zoo.
    • Braille ntsiab lus yog tshwj xeeb siv marks uas yuav txuas rau dials rau khoom siv xws li: 
      • qhov cub
      • Thermostats
      • Lwm cov tswj tsev neeg
    • Teem caij mus teem caij rau Braille appliance markings, hu rau 1-800-743-5000.

    Tau PG&E nqe lus hauv Braille

    Dig muag los yog tsis pom kev zoo yuav thov hli PG&E zog nqe lus hauv Braille.

    Koj braille PG&E nqe lus:

    • Muab cov lus qhia txog zog siv zog, nqi hnub thiab tus nqi them.
    • Muab cov lus qhia piv rau koj lub hlis tam sim no siv rau lub hlis dhau los.
    • Feem ntau tuaj txog ib lub lis piam tom qab cov nqe lus luam tawm.
    • Tsis muaj xws li lig ntawv ceeb toom thiab lwm cov ntawv tshaj tawm raws li txoj cai.

    Kos npe rau qhov kev pab cuam Braille, hu rau PG&E cov neeg muas zaub kab ntawm 1-800-743-5000.

     

    Koj kuj tseem tau txais koj cov nqe lus PG&E nyob rau hauv cov ntawv loj loj los yog hauv CD audio daim ntawv

    Kos npe, hu rau PG&E cov neeg muas zaub kab ntawm 1-800-743-5000.

     

    Lwm cov ntaub ntawv luam tawm

    Koj thov tau tej PG& E luam ntawv hauv Braille, loj print los yog audio hu rau lub PG&E cov neeg muas zaub ntawm 1-800-743-5000.

    Download nyiaj-txuag cov ntaub ntawv loj-print daim ntawv

    • Nrhiav qhov kev pab cuam lub npe.
    • Ua raws li qhov txuas.
    • Nyeem cov ntaub ntawv, Adobe Acrobat Nyeem ntawv yuav tsum tau ntsia rau hauv koj lub computer.
    • Download lub software, mus ntsib Adobe Acrobat nyeem DC.

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    Xav tau kev pab ntxiv

    Cov tsab ntawv thov kev pab cuam

    Teeb PG&E cov kev pab cuam thiab cov sij hawm teem tseg hauv internet.

    Mus xyuas cov kev thov

    Tswj xyuas koj tus as khauj

    Nrhiav nyiaj thiab billing tasks ua yooj yim.

    Mus xyuas kuv tus account

    Nuj nqis thiab kev pab

    Nrhiav kev pab them koj cov nqi PG&E.

    Mus xyuas cov nqi kho mob thiab kev pab