Kev pab cuam txog lus thiab kev pab cuam

Nkag cuag tau rau cov ntaub ntawv uas txhais tag lawm

Thov cov lus hais txog hluav taws xob uas txhais tag lawm

Txhawm rau txais koj daim ntawv sau nqi hluav taws xob ntawm PG&E ua Lus Suav (Hom Cantonese los sis Mandarin) los sis Lus Spanish:

1. Nkag mus rau hauv koj tus as khauj.
2. Mus rau ntawm My Account dashboard. 
3. Xaiv "Txhua yam haujlwm teeb tsa tus account."
4. Xaiv "Cov Chaw Profile." 
5. Xaiv "Cov Lus." 
6. Xaiv koj hom lus uas nyiam. 

Cov ntaub ntawv dav dav

Cov ntaub ntawv hais txog cov kev pabcuam PG&E muaj nyob rau hauv:

• Lus Askiv:1-800-743-5000
• Lus Spanish (español): 1-800-660-6789
• Lus Suav (中文): 1-800-893-9555
• Lus Nyab Laj (Việt): 1-800-298-8438
• Tag nrho lwm hom lus tib si: 1-800-743-5000

 Nco tseg: Thaum hu xov tooj, thov nug txog cov kev pab txhais lus.

Nkag mus rau cov kev pabcuam pabcuam

Peb muab kev pab rau peb cov neeg siv khoom uas:

• Lag ntseg
• Nyuaj rau hnov lus
• Cov neeg siv khoom puas dig muag lossis pom kev tsis meej
• Muaj kev tsis taus lus
• Cov neeg uas nrhiav kev pab txhawb nqa hauv American Sign Language (ASL)

Yog xav tau TTY, Video Relay Service (VRS) thiab lwm yam kev pabcuam hu xov tooj rau cov neeg lag ntseg lossis cov neeg hnov lus tsis zoo, hu rau California Relay Service ntawm7-1-1.

Tau txais cov cim Braille rau cov khoom siv

• Nruab cov 'Braille points' rau ntawm cov khoom siv hluav taws xob. Cov ntsiab lus Braille ua rau kev ua noj ua haus thiab kev kho cov kev tswj hwm hauv tsev muaj kev nyab xeeb thiab yooj yim dua rau peb cov neeg siv khoom dig muag thiab tsis pom kev zoo.
• Cov cim Braille yog cov cim qhia tshwj xeeb uas tuaj yeem txuas rau ntawm cov xov tooj ntawm cov khoom siv xws li: 
  • Qhov cub
  • Cov Thermostats
  • Lwm yam kev tswj hwm hauv tsev neeg
• Yog xav teem sijhawm rau cov cim Braille, hu rau1-800-743-5000.

Tau txais cov lus qhia PG&E hauv Braille

Cov neeg siv khoom dig muag lossis pom kev tsis meej tuaj yeem thov cov ntawv qhia txog zog PG&E txhua hli ua Braille.

Koj daim ntawv qhia txog PG&E Braille:

• Muab cov ntaub ntawv hais txog kev siv hluav taws xob, hnub them nqi thiab tus nqi yuav tsum tau them.
• Suav nrog cov ntaub ntawv piv rau koj qhov kev siv txhua hli tam sim no rau qhov kev siv txhua hli dhau los.
• Feem ntau tuaj txog ib lub lim tiam tom qab daim ntawv tshaj tawm luam tawm.
• Tsis suav nrog cov ntawv ceeb toom lig thiab lwm cov lus tshaj tawm raws li txoj cai.

Yog xav sau npe rau qhov kev pab cuam Braille, hu rau PG&E tus xov tooj pabcuam cov neeg siv khoom ntawm1-800-743-5000.

Koj kuj tseem yuav tau txais koj cov lus qhia PG&E ua ntawv loj lossis ua hom CD audio

Yog xav sau npe, hu rau PG&E tus xov tooj pabcuam cov neeg siv khoom ntawm1-800-743-5000.

Lwm cov ntaub ntawv luam tawm

Koj tuaj yeem thov cov ntaub ntawv luam tawm ntawm PG&E ua Braille, cov ntawv loj lossis suab los ntawm kev hu rau PG&E kab pabcuam cov neeg siv khoom ntawm1-800-743-5000.