Kev Ceeb Tom Xwm Txheej Kub Ceev

Lus & kev pab

Cov kev pab txhais lus, kev pab cuam siv tau yooj yim thiab lwm hom ntawv

lub cim kev ceeb toom qhia paub uas tseem ceeb Lus Cim Tseg: Koos pis tawj (computer) txhais nplooj no. Yog koj muaj lus nug, hu rau cov kev pab hais lus ntawm 1-877-660-6789 .

Nkag cuag tau rau cov ntaub ntawv uas txhais tag lawm

 

Thov cov lus hais txog hluav taws xob uas txhais tag lawm

Kom tau txais koj daim nqi PG&E ua lus Suav (Cantonese lossis Mandarin) lossis lus Mev:

  1. Sau npe rau hauv koj tus account online .
  2. Scroll down mus rau "Language" box.
  3. Xaiv hom lus koj nyiam.
  4. Nyem "Txuag Hloov."

 

Cov ntaub ntawv dav dav

Cov ntaub ntawv hais txog PG&E cov kev pabcuam muaj nyob rau hauv:

Lus Cim Tseg: Thaum hu, thov nug cov kev pab txhais lus.

Siv cov kev pab cuam

 

Peb muab kev pab rau peb cov neeg muas zaub uas:

  • Yog lag ntseg
  • Tsis hnov lus
  • Yog cov neeg dig muag lossis tsis pom kev
  • Hais lus tsis taus
  • Leej twg nrhiav kev txhawb nqa hauv American Sign Language (ASL)

Rau TTY, Video Relay Service (VRS) thiab lwm yam lag ntseg lossis tsis hnov lus hu tau rau California Relay Service ntawm 7-1-1 .

 

Tau txais cov cim khoom siv Braille

  • Nruab 'Braille cov ntsiab lus' ntawm cov khoom siv. Cov ntsiab lus Braille ua rau kev ua noj thiab kho cov kev tswj hauv tsev kom nyab xeeb thiab yooj yim dua rau peb cov neeg siv khoom dig muag thiab tsis pom kev.
  • Braille cov ntsiab lus yog cov cim tshwj xeeb uas tuaj yeem txuas rau dials ntawm cov khoom siv xws li: 
    • Qhov cub
    • Thermostats
    • Lwm yam kev tswj hauv tsev
  • Txhawm rau teem caij rau cov khoom siv Braille, hu rau 1-800-743-5000 .

Tau txais PG&E nqe lus hauv Braille

Cov neeg dig muag lossis qhov muag tsis pom kev tuaj yeem thov PG&E cov lus qhia lub zog txhua hli hauv Braille.

Koj daim ntawv Braille PG&E:

  • Muab cov ntaub ntawv hais txog kev siv hluav taws xob, hnub them nqi thiab cov nqi them.
  • suav nrog cov ntaub ntawv sib piv koj qhov kev siv txhua hli tam sim no rau kev siv lub hli dhau los.
  • Feem ntau tuaj txog ib lub lim tiam tom qab ntawv luam tawm.
  • Tsis suav cov ntawv ceeb toom lig thiab lwm cov ntawv tshaj tawm raug cai.

Txhawm rau sau npe rau qhov kev pab cuam Braille, hu rau PG&E cov neeg siv khoom siv kab ntawm 1-800-743-5000 .

 

Koj kuj tuaj yeem tau txais koj cov nqe lus PG&E ua ntawv loj lossis hauv CD audio format

Txhawm rau sau npe, hu rau PG&E cov neeg siv khoom siv kab ntawm 1-800-743-5000 .

 

Lwm cov ntaub ntawv luam tawm

Koj tuaj yeem thov PG&E cov ntaub ntawv luam tawm hauv Braille, luam ntawv loj lossis suab los ntawm kev hu rau PG&E cov neeg siv khoom siv kab ntawm 1-800-743-5000 .

Download tau cov ntaub ntawv txuag nyiaj hauv cov ntawv loj

  • Nrhiav lub npe program.
  • Ua raws li qhov txuas tsim nyog.
  • Txhawm rau nyeem cov ntaub ntawv, Adobe Acrobat Reader yuav tsum tau nruab rau hauv koj lub computer.
  • Txhawm rau rub tawm cov software, mus saib Adobe Acrobat Reader DC .

Xav tau kev pab ntxiv

Cov tsab ntawv thov kev pab cuam

Teeb tsa PG&E cov kev pabcuam thiab teem sijhawm teem sijhawm pabcuam online.

Tswj xyuas koj tus as khauj

Nrhiav tus as-qhauj thiab them nqi ua haujlwm tau yooj yim.

Nuj nqis thiab kev pab

Nrhiav kev pab them koj daim nqi PG&E.