Effective May 19, you will see 
PG&E bill payment options
Pay online as a registered user or use one-time access with no registration required.
Pay as a registered user
Registered users have the following payment options:
- Pay from a bank account. Free of service fees.
- Pay with a credit or debit card. Requires a $1.35 transaction fee.*
Sign in as a registered user.
Pay with no registration required
Don't have an online account set up? Use one-time access to pay online without registering your account.
A $1.35 transaction fee applies whether you use a bank account or a credit or debit card.*
To pay your energy statement by phone, call 1-877-704-8470. Have your 11-digit account number ready.
A $1.35 transaction fee applies when you use a bank account or a credit or debit card.*
Pay by mail
- Make your check payable to PG&E
- Send it, along with your energy statement remittance stub, to the following address:
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
Pay in person
Pay your energy statement in person at one of our many authorized neighborhood payment centers.
Do you have several PG&E accounts linked to one username?
If so, you can pay them all in one easy transaction:
- Sign in to your account
- Go to Payment Options
- Select Pay Multiple Bills
Ready to pay a batch of bills?
Never worry about missing a payment again. Set up autopayments with a valid credit card, debit card or bank account. Cancel anytime. Recurring payments let you:
- Choose when you want your bill to be paid
- Set a maximum payment amount
Payment options:
- Visa, MasterCard, Discover or American Express credit or debit card. Card payments require a $1 or $1.35 transaction fee.*
- Bank account. Payments from a checking or savings account do not require any service fees.
Sign into your PG&E online account to set up recurring payments.
Have questions?
A payment plan, also known as a payment arrangement, allows you to break up your existing balance into smaller monthly payments.
A due date extension, also called a payment extension, moves the due date up to 30 days into the future. This allows extra time to pay the balance in full.
*Note: Bill payment transaction fees are changing. You can avoid fees by signing up for recurring payments or by logging into your PG&E account to use the One-Time payment option with your checking/savings account.
If you pay by phone or use the One-Time payment option without logging into your account, the revised transaction fees below will apply.
Effective May 19, 2025, the transaction fees will be:
- For residential customers using a consumer/personal credit card or debit card: $1.50.
- For business customers using a consumer/personal credit card or debit card: $6.95.
- For payments made with a commercial credit card, the surcharge will be 1.95% of the payment amount.
Why do I have to pay a transaction fee?
- PG&E has partnered with an independent payment provider.
- This provider allows PG&E customers to pay with a credit or debit card on a one-time or recurring basis.
- The fees for these payments are set by credit card networks, payment processors and banks—not by PG&E.
- California Assembly Bill 746 restricts PG&E from passing these costs to all customers.
- Only those using this payment service are charged these fees.
- The last fee change occurred in 2017.
Don't want to pay a transaction fee?
- Sign into your account with your username and password.
- Make a one-time payment or schedule recurring payments from your checking or savings account for free.
Gift payment
Note: For security reasons, we cannot share any of your recipient’s account or balance information.Send your gift payment in three easy steps:
- Download and print the Energy Giving form (PDF).
- Return your completed form and payment.
- Once processed, the recipient will receive an email or letter confirming their gift.
Pay gift by mail
Mail the Energy Giving form and payment to:
PG&E
Attention: Energy Giving Payment
P.O. Box 997300
Sacramento, CA 95899-7300
Do not mail cash. Make check payable to PG&E and indicate "Energy Giving Payment" in the memo line.
Pay gift in person
Pay your energy statement in person at one of our many authorized neighborhood payment centers.
Find a nearby location. Locate a neighborhood payment center.
More help with bills
Don't have an online account?
Create an online account using:
- Your PG&E account number and your phone number, or
- The last four digits of either your Social Security number or Tax ID number (business customers)
Balance your monthly energy payments
Stay on track all year with Budget Billing.
Need help paying your bill?
PG&E offers many financial assistance programs. We can find solutions.