IMPORTANT

Autopay

Use the recurring payments feature to set up autopayments each month

 

Autopay overview

Set up autopay, also known as recurring payments or autopayments, with a valid credit card, debit card or bank account. Cancel anytime. Autopay lets you:

  • Choose when you want your bill to be paid
  • Set a maximum payment amount

Payment options

  • Visa, MasterCard, Discover or American Express credit or debit card.
    • Card payments for residential customers require a $1.50 transaction fee.
    • Personal credit or debit card payments for business customers require a $6.95 transaction fee.
    • Commercial credit card payments require a surcharge—1.95% of the payment amount.
  • Bank account. Payments from a checking or savings account do not require any service fees.

Your recurring payments will stop.

  • If this is your first cancellation, you can sign up again after 30 days.
  • If you have two or more failed payments, you can sign up again after 365 days.

Common reasons include:

  • Insufficient funds
  • Declined debit or credit card
  • Closed bank account

Contact your financial institution for details.

 

To find another way to pay, visit the ways to pay my PG&E bill page or call:

Accounts with two or more failed payments can’t enroll in autopay (recurring payments) using either a bank account or a credit card. You can sign up again after 365 days.

 

However, you can still make a one-time payment with your credit card.

When you set up autopay, it doesn’t start until your NEXT billing statement. If you have a bill that needs to be paid when you set up autopay, you must make a one-time payment for the balance. 

Set up autopay in two steps

1. Add a payment method

  1. Sign into My Account.
  2. Go to the All payments tasks drop downSelect Payment Methods
  3. Select Add Payment Method
  4. Choose Credit/Debit Card or Bank Account
  5. Enter details and a nicknameSelect Save

important notice Note: 

  • Residential card payments: $1.50 fee
  • Business card payments: $6.95 fee
  • Commercial credit cards: 1.95% surcharge

2. Set up autopay

  1. On your My Account dashboard, go to the All payments tasks drop downSelect Recurring Payments
  2. Choose:
    • Payment Method
    • Schedule: Pay upon receipt or pay by due date
    • Amount: Full amount or pay up to a specified dollar amount
      • Extra charges beyond “Pay up to” must be paid separately
  3. Click Save, review, → Submit Recurring Payment

Important! When you set up autopay, it doesn’t start until your NEXT billing statement. If you have a bill that needs to be paid when you set up autopay, you must make a one-time payment for the balance.

Solar Customers: Your annual true-up will be deducted automatically if you are set up on autopay. You can modify or cancel your automatic payments by logging into your account.

Transaction fees

Effective June 9, 2025: Bill payment transaction fees have changed.

 

Avoid fees by signing up for autopay with a checking/savings account or by logging in and using the one-time payment option with a checking/savings account.

 

If you pay by phone or use the guest bill pay without logging into your account, the revised transaction fees below will apply.

  • For residential customers using a consumer/personal credit card or debit card: $1.50
  • For business customers using a consumer/personal credit card or debit card: $6.95
  • For payments made with a commercial credit card, the surcharge will be 1.95% of the payment amount

 

To view all payment fees and transaction limits, visit pge.com/waystopay.

 

More on payments

Ways to pay your PG&E bill

Find PG&E bill payment options and more.

Balance your monthly energy payments

Stay on track all year with Budget Billing.

Need help paying your bill?

PG&E offers many financial assistance programs. We can find solutions.