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- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
Error: Field cannot be left blank.
Error: Invalid entry. Do not use equal signs [=] or colons [:].
This summary is not available. For more details, open this PDF.
- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
Autopay overview
Set up autopay, also known as recurring payments or autopayments, with a valid credit card, debit card or bank account. Cancel anytime. Autopay lets you:
- Choose when you want your bill to be paid
- Set a maximum payment amount
Payment options
- Visa, MasterCard, Discover or American Express credit or debit card.
- Card payments for residential customers require a $1.50 transaction fee.
- Personal credit or debit card payments for business customers require a $6.95 transaction fee.
- Commercial credit card payments require a surcharge—1.95% of the payment amount.
- Bank account. Payments from a checking or savings account do not require any service fees.
Your recurring payments will stop.
- If this is your first cancellation, you can sign up again after 30 days.
- If you have two or more failed payments, you can sign up again after 365 days.
Common reasons include:
- Insufficient funds
- Declined debit or credit card
- Closed bank account
Contact your financial institution for details.
To find another way to pay, visit the ways to pay my PG&E bill page or call:
- Residential customers: 1-877-660-6789
- Business customers: 1-800-468-4743
- Agricultural customers: 1-877-311-3276
Accounts with two or more failed payments can’t enroll in autopay (recurring payments) using either a bank account or a credit card. You can sign up again after 365 days.
However, you can still make a one-time payment with your credit card.
When you set up autopay, it doesn’t start until your NEXT billing statement. If you have a bill that needs to be paid when you set up autopay, you must make a one-time payment for the balance.
Set up autopay in two steps
1. Add a payment method
- Sign into My Account.
- Go to the All payments tasks drop down → Select Payment Methods
- Select Add Payment Method
- Choose Credit/Debit Card or Bank Account
- Enter details and a nickname → Select Save
Note:
- Residential card payments: $1.50 fee
- Business card payments: $6.95 fee
- Commercial credit cards: 1.95% surcharge
2. Set up autopay
- On your My Account dashboard, go to the All payments tasks drop down → Select Recurring Payments
- Choose:
- Payment Method
- Schedule: Pay upon receipt or pay by due date
- Amount: Full amount or pay up to a specified dollar amount
- Extra charges beyond “Pay up to” must be paid separately
- Click Save, review, → Submit Recurring Payment
Important! When you set up autopay, it doesn’t start until your NEXT billing statement. If you have a bill that needs to be paid when you set up autopay, you must make a one-time payment for the balance.
Solar Customers: Your annual true-up will be deducted automatically if you are set up on autopay. You can modify or cancel your automatic payments by logging into your account.
Transaction fees
Effective June 9, 2025: Bill payment transaction fees have changed.
Avoid fees by signing up for autopay with a checking/savings account or by logging in and using the one-time payment option with a checking/savings account.
If you pay by phone or use the guest bill pay without logging into your account, the revised transaction fees below will apply.
- For residential customers using a consumer/personal credit card or debit card: $1.50
- For business customers using a consumer/personal credit card or debit card: $6.95
- For payments made with a commercial credit card, the surcharge will be 1.95% of the payment amount
To view all payment fees and transaction limits, visit pge.com/waystopay.
More on payments
Ways to pay your PG&E bill
Find PG&E bill payment options and more.
Balance your monthly energy payments
Stay on track all year with Budget Billing.
Need help paying your bill?
PG&E offers many financial assistance programs. We can find solutions.
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©2026 Pacific Gas and Electric Company
©2026 Pacific Gas and Electric Company