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- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
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Error: Field cannot be left blank.
Error: Invalid entry. Do not use equal signs [=] or colons [:].
This summary is not available. For more details, open this PDF.
- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
Auto pay overview
Set up auto pay, also known as recurring payments or auto payments, with a valid credit card, debit card or bank account. Cancel anytime. Auto pay lets you:
- Choose when you want your bill to be paid
- Set a maximum payment amount
Payment options
- Visa, MasterCard, Discover or American Express credit or debit card.
- Card payments for residential customers require a $1.50 transaction fee.
- Personal credit or debit card payments for business customers require a $6.95 transaction fee.
- Commercial credit card payments require a surcharge—1.95% of the payment amount.
- Bank account. Payments from a checking or savings account do not require any service fees.
Your recurring payments will stop.
- If this is your first cancellation, you can sign up again after 30 days.
- If you have two or more failed payments, you can sign up again after 365 days.
Common reasons include:
- Insufficient funds
- Declined debit or credit card
- Closed bank account
Contact your financial institution for details.
To find another way to pay, visit the ways to pay my PG&E bill page or call:
- Residential customers: 1-877-660-6789
- Business customers: 1-800-468-4743
- Agricultural customers: 1-877-311-3276
Accounts with two or more failed payments can’t enroll in auto pay (recurring payments) using either a bank account or a credit card. You can sign up again after 365 days.
However, you can still make a one-time payment with your credit card.
When you set up auto pay, it doesn’t start until your NEXT billing statement. If you have a bill that needs to be paid when you set up auto pay, you must make a one-time payment for the balance.
Set up auto pay in two steps
1. Add a payment method
- Sign into My Account.
- Go to the All payments tasks drop down → Select Payment Methods
- Select Add Payment Method
- Choose Credit/Debit Card or Bank Account
- Enter details and a nickname → Select Save
Note:
- Residential card payments: $1.50 fee
- Business card payments: $6.95 fee
- Commercial credit cards: 1.95% surcharge
2. Set up auto pay
- On your My Account dashboard, go to the All payments tasks drop down → Select Recurring Payments
- Choose:
- Payment Method
- Schedule: Pay upon receipt or pay by due date
- Amount: Full amount or pay up to a specified dollar amount
- Extra charges beyond “Pay up to” must be paid separately
- Click Save, review, → Submit Recurring Payment
Important! When you set up auto pay, it doesn’t start until your NEXT billing statement. If you have a bill that needs to be paid when you set up auto pay, you must make a one-time payment for the balance.
Solar Customers: Your annual true-up will be deducted automatically if you are set up on auto pay. You can modify or cancel your automatic payments by logging into your account.
Transaction fees
Effective June 9, 2025: Bill payment transaction fees have changed.
Avoid fees by signing up for auto pay with a checking/savings account or by logging in and using the one-time payment option with a checking/savings account.
If you pay by phone or use the guest bill pay without logging into your account, the revised transaction fees below will apply.
- For residential customers using a consumer/personal credit card or debit card: $1.50
- For business customers using a consumer/personal credit card or debit card: $6.95
- For payments made with a commercial credit card, the surcharge will be 1.95% of the payment amount
To view all payment fees and transaction limits, visit pge.com/waystopay.
More on payments
Ways to pay your PG&E bill
Find PG&E bill payment options and more.
Balance your monthly energy payments
Stay on track all year with Budget Billing.
Need help paying your bill?
PG&E offers many financial assistance programs. We can find solutions.
©2025 Pacific Gas and Electric Company
©2025 Pacific Gas and Electric Company