Kev kuaj xyuas txog qhov tseeb tom qab kev sau npe

Tsis muaj pov thawj ntawm cov nyiaj tau los yuav tsum kos npe rau rau kev saib xyuas los yog FERA. Tiam sis, tom qab koj ua ntaub ntawv thov kev pab, tej zaum lawv yuav kom koj muab koj cov ntaub ntawv pov thawj rau koj. Qhov pov thawj no tseev kom muaj mas koj thiaj li yuav tau txais ib qho kev txo nqi.

Koj yuav tsum tau thov kom muab npe rau tom qab muaj npe tau txais kev pab (PEV) kom paub tseeb tias koj qhov tsim nyog tau txais kev pab. Ua raws li cov lus qhia cov lus qhia mus download cov ntaub ntawv, muab cov ntaub ntawv uas yuav tsum tau muaj nyiaj thiab xa cov ntaub ntawv tiav. 

Lus Cim Tseg:Piv txwv hais tias cov ntaub ntawv uas txais tau lawm, rov muab daim ntawv thib ob ntawm daim ntawv thov Kev Pab Tom Qab Qhov Kev Thov Kev Pab (PDF) los sis FERA Post-Enrollment Verification Form (PDF).

Piv txwv hais tias cov ntaub ntawv uas txais tau lawm, rov muab daim ntawv thib ob ntawm daim ntawv thov Kev Pab Tom Qab Qhov Kev Thov Kev Pab (PDF) los sis FERA Post-Enrollment Verification Form (PDF).

Txhua tus neeg hauv yim neeg uas tau txais cov khwv nyiaj tau los tseev kom muab xa tuaj nyob rau hauv cov ntaub ntawv pov thawj nyiaj khwv tau los.

Piv txwv hais tias cov ntaub ntawv uas txais tau lawm, rov muab daim ntawv thib ob ntawm daim ntawv thov Kev Pab Tom Qab Qhov Kev Thov Kev Pab (PDF) los sis FERA Post-Enrollment Verification Form (PDF).

Yog tsis muaj leej twg koom tes rau hauv ib qho kev pab cuam pej xeem huab hwm, thiab tsis muaj leej twg hauv koj tsev neeg muaj nyiaj tau los, thov xa ib daim ntawv tiav thiab kos npe rau Daim Ntawv Affidavit of Zero Income form nrog koj ua tiav thiab kos npe rau DAIM PEV. 

Koj cov nyiaj cheb tsam yuav nyob twj ywm 45 hnub ntawm tsab ntawv los yog email koj tau txais. Yog peb txiav txim siab hais tias koj tsis muaj cai tsim nyob tau txais kev pab, ces tom qab ntawd koj qhov kev txo nqi mam li raug muab ncua tseg.

Tej zaum koj qhov kev txo nqi kuj tseem yuav raug muab ncua tseg yog hais tias koj:

• Xa cov ntaub ntawv uas qhia txog cov ntaub ntawv
• Thov kom muab lossis tsis muaj kev pab los ntawm CARE/FERA
• Xa koj cov ntaub ntawv tom qab hnub tau txais kev pab

Tsis. Yog tsis muaj extension los yog kos rau lub sij hawm 45 hnub teb. Yuav tsum tau xa cov ntaub ntawv tseev kom muaj uas txhij txhua ntawd kom sai li sai tau.

Peb hu 15 hnub tom qab qhov kev thov xa tuaj. Qhov no yog ib tug reminder tias koj yuav tsum tau muab cov ntaub ntawv pov thawj tseeb hais tias koj yuav tsum tau muaj ntaub ntawv pov thawj rau cov neeg tau txais kev pab.

Rov muab tsab ntawv los yog email thaum koj twb nrhiav tau thiab ua tiav cov ntaub ntawv uas ploj lawm los yog cov ntaub ntawv, xa lawv nyob rau hauv ib txoj kev nram qab no:

Yog koj pom ib tug liab alert banner thaum koj kos npe rau hauv:

• Xaiv qhov "tes hauj lwm yuav tsum tau" txuas rau tus banner.
  

Yog hais tias koj tsis pom ib tug liab alert banner thaum koj kos npe rau hauv:

1. Mus rau kuv tus account dashboard.
2. Nyob rau hauv "Cov nyiaj them poob haujlwm," xaiv "Tag nrho cov nyiaj them poob haujlwm."
3. Xaiv "Assistance Programs."
4. Nyob rau hauv "CARE/FERA," xaiv "Kawm ntxiv txog CARE/FERA thiab thov."
5. Nyob rau hauv "Tseeb koj cov nyiaj tau los," xaiv "Nyiaj Tau Los Verification Process."
   

Rov muab tsab ntawv los yog email thaum koj twb nrhiav tau thiab ua tiav cov ntaub ntawv uas ploj lawm los yog cov ntaub ntawv, xa lawv nyob rau hauv ib txoj kev nram qab no:

1. Xa koj cov ntaub ntawv hauv online (computer) hauv online (computer
   

   Yog koj pom ib tug liab alert banner thaum koj kos npe rau hauv:

   • Xaiv qhov "tes hauj lwm yuav tsum tau" txuas rau tus banner.
     

   Yog hais tias koj tsis pom ib tug liab alert banner thaum koj kos npe rau hauv:

   1. Mus rau kuv tus account dashboard.
   2. Nyob rau hauv "Cov nyiaj them poob haujlwm," xaiv "Tag nrho cov nyiaj them poob haujlwm."
   3. Xaiv "Assistance Programs."
   4. Nyob rau hauv "CARE/FERA," xaiv "Kawm ntxiv txog CARE/FERA thiab thov."
   5. Nyob rau hauv "Tseeb koj cov nyiaj tau los," xaiv "Nyiaj Tau Los Verification Process."
      

2. Xa cov ntaub ntawv xa tuaj los sis fax
   tau daim ntawv tiav, kos npe thiab hnub tim PEV thiab tej ntaub ntawv tsim nyog rau:
   PG&E/FERA program
   P.O. Box 29647
   Oakland, CA 94604-9647
   
   Fax: 1-877-302-7563
   
   
3. Xa koj cov ntaub ntawv los ntawm email
   
   • Email cov ntaub ntawv ua tiav rau CAREandFERA@pge.com. 
   • Sau "CARE/FERA PEV" nyob rau hauv tus email subject kab. Nco ntsoov qhia koj li no:
     1. Ua tiav, kos npe thiab hnub tim PEV daim ntawv
     2. Cov ntaub ntawv uas tsim nyog tau txais kev pab

Koj puas tseem muaj lus nug? Email CAREandFERA@pge.com los yog hu rau 1-866-743-5832.

Yog hais tias koj nco lub sijhawm, koj cov nyiaj cheb tsam yuav raug tshem tawm tom qab koj tus nqi kho mob tom ntej. Koj cov nqi hluav taws xob yuav nce ntxiv raws li qhov tshwm sim.

Cov neeg muas zaub yuav raug tshem tawm ntawm kev saib xyuas cov nram qab no:

• Cov nyiaj khwv tau los ntawm koj yim neeg tshaj li qhov teev tseg ntawm cov lus qhia txog cov nyiaj khwv tau los lawm.
• Koj tau kom muab tej puavpheej uas qhia tias koj tau txais kev pab thiab yog:
  • Tsis teb nyob rau lub sij hawm los yog
  • Teb nrog cov ntaub ntawv incomplete paperwork
• Koj lub hlis zog peb tshaj 600% ntawm koj lub hlis Baseline Allowance.

Tau. Xa koj cov ntaub ntawv rov qab mus ua npe kom sai li sai tau.

Hu rau 1-866-743-2273 los sis xa email CAREandFERA@pge.com.

• Kev ntsuam xyuas thiab cov lus qhia rau tus neeg tau txais kev pab kom muaj kev cob qhia.
• Download lwm daim ntawv siv.

Tag nrho cov neeg muas zaub yog muab ib tier 1 tso cai. Qhov no yog ib tug California Public Utilities Commission-pom zoo feem pua ntawm cov neeg muas zaub nruab nrab thaum lub caij ntuj sov thiab lub caij ntuj no.

Koj Tier 1 pub:

• Muab rau yooj yim xav tau ntawm tus nqi pheej yig
• Txhawb kev txuag
• Raug muab xa mus rau lub koom haum raws li:
  • Qhov kev nyab xeeb nyob rau sab uas koj nyob (baseline chaw uas zoo heev)
  • Lub caij ntuj no
  • Koj qhov chaw.

Kawm ntxiv txog koj baseline Allowance.

Qhov kev pab cuam ESA muab kev txhim kho rau cov nqi xauj tsev thiab tus tswv tsev.

• Txheej txheem pab cuam ESA muab cov kev txhim kho qhov kev ua hauj lwm zoo ntawm hluav taws xob hauv tsev yam tsis xam nqi dab tsi.
• Qhov no yog ib tug California Public Utilities Commission yuav tsum tau.

Lus Cim Tseg:Cov neeg uas tau txais kev pab yuav tsum muaj npe zwm rau hauv lub zog Savings Assistance (ESA) qhov kev pab cuam.

Kev tso npe nkag hauv txheej txheem pab cuam ESA

Hu rau ESA qhov kev pab cuam ntawm 1-800-933-9555 thaum 8.m thiab 5:30 p.m., hnub Monday txog Friday. Teem koj lub tsev los yog muaj npe zwm rau hauv internet.

Kev tso npe nkag hauv txheej txheem pab cuam ESA

Yog xav tau cov nqi zov me nyuam hauv koj daim nqi zog, California Public Utilities Commission yuav tsum tau tias tag nrho cov neeg muas zaub uas muaj cov neeg muas zaub koom hauv ESA qhov kev pab cuam.

• Qhov kev pab cuam no yuav pab cov neeg koom hauv qab no 400% ntawm lawv baseline Allowance.
• Qhov kev pab cuam muab zog-npaum tsev txhim kho rau tsis muaj nqi.
• Qhov no yog ib tug CPUC yuav tsum tau ua.

Lus Cim Tseg:FERA cov neeg muas zaub yuav tsis tau koom tes hauv ESA.

Kev tso npe nkag hauv txheej txheem pab cuam ESA

Tau. Hu rau ESA qhov kev pab cuam ntawm 1-800-933-9555.

Hu rau 1-866-743-2273 los sis xa email CAREandFERA@pge.com.