Kev Ceeb Tom Xwm Txheej Kub Ceev

Qhia Nws mobile app

Nrhiav lossis qhia txog kev txhawj xeeb txog kev nyab xeeb

lub cim kev ceeb toom qhia paub uas tseem ceeb Lus Cim Tseg: Koos pis tawj (computer) txhais nplooj no. Yog koj muaj lus nug, hu rau cov kev pab hais lus ntawm 1-877-660-6789 .

lub cim (icon) ceeb toom txog xwm txheej kub ntxhov ceev  Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1. 

lub cim (icon) ceeb toom txog xwm txheej kub ntxhov ceev  Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tom qab ntawd hu rau PG&E ntawm 1-800-743-5000.

Pab kom cov zej zog muaj kev nyab xeeb

Peb ua haujlwm hnyav txhua hnub kom peb cov zej zog muaj kev nyab xeeb. Peb siv drones, nyoob hoom qav taub, koob yees duab thiab ntau dua los txhim kho peb cov kev siv zog. Thiab tam sim no, peb cov neeg siv khoom tuaj yeem pab peb ua kom peb lub cev muaj kev nyab xeeb. Daim Ntawv Qhia PG&E Nws lub xov tooj ntawm tes yog qhov tseem ceeb ntawm peb cov cuab yeej kev nyab xeeb. Nrog PG&E Daim Ntawv Qhia Txog Nws, koj tuaj yeem xa peb cov duab txog teeb meem kev nyab xeeb nrog peb lub tshuab hluav taws xob los pab peb ua kom koj lub zej zog muaj kev nyab xeeb dua.

 

Siv PG&E Qhia Nws app rau:

  • Kawm txog hom teeb meem los qhia
  • Xa cov duab rau peb pab neeg kev nyab xeeb
  • Nrhiav cov ntawv xa los ntawm lwm tus
  • Tau txais kev ceeb toom thaum koj qhov kev tso npe raug tshuaj xyuas
  • Saib PG&E qhov kev tshawb pom

Tsis muaj lub app?

 

 Download tau ntawm Apple Store     Tau nws hauv Google Play

Siv lub app los qhia koj cov kev txhawj xeeb txog:

 

Tsob Ntoo los yog vines uas yog los ntawm lub hwj chim thiab yog:

  • Kev sib tw
  • Tuag los tuag
  • Ua rau mob lossis puas rau cov khoom siv
  • Tsis pub dhau 4 'ntawm cov khoom siv hluav taws xob

Powerline ncej uas yog:

  • Lean ntau dua 10%
  • Kub
  • Ua tsaug
  • lwj/rotten
  • Kev ua phem

Powerlines uas yog:

  • Sib
  • Tsawg los yog sagging
  • lus
  • Muaj ib yam khoom ntes tau ntawm kab

Cov khoom siv hluav taws xob uas yog:

  • Lus
  • Mylar balloon ntes tau nyob rau hauv lub hwj chim
  • Fais fab ncej
  • Txhaum caj npab
  • Qhib qhov chaw kaw
  • Buzzing lossis ua suab nrov
  • Hnyav corroded

 

Yog tias koj qhov kev txhawj xeeb tsis cuam tshuam nrog ib qho ntawm cov pawg no, thov xaiv "Lwm yam."

 

Yog tias muaj kev nyab xeeb ua li ntawd, thov sau ib daim duab ntawm lub cuab yeej cuab tam tus lej thaum xa. Qhov no pab peb txheeb xyuas qhov tseeb ntawm koj qhov kev txhawj xeeb.

 

lub cim kev ceeb toom qhia paub uas tseem ceeb Lus Cim Tseg: Qee qhov kev txhawj xeeb yuav xav tau kev saib xyuas tam sim thiab yuav tsum tsis txhob tshaj tawm los ntawm lub app. Yog tias koj ntsib cov hauv qab no, thov hu rau 1-800-743-5000 :

  • Mylar® balloon ntes tau hauv lub hwj chim
  • Fais fab ncej
  • Hla caj npab tawg
  • Qhib qhov chaw kaw

Qhia kev txhawj xeeb 

Koj puas xav qhia txog kev txhawj xeeb? Koj puas xav taug qab qhov kev txhawj xeeb uas koj tau tshaj tawm? Los yog saib kev txhawj xeeb los ntawm lwm tus? Ua raws li cov lus qhia no siv Daim Ntawv Qhia Nws app:

 Qhia Nws app lub tsev tshuaj ntsuam

 

Los ntawm "Tsev" screen, xaiv "Tshaj Tawm" khawm.

 Qhia Nws app Muab qhov chaw tshuaj ntsuam

 

Nkag mus rau qhov chaw nyob lossis qhia koj qhov chaw nyob los ntawm kev txav lub hom phiaj ntawm koj daim ntawv qhia kom muab qhov chaw nyob ntawm kev txhawj xeeb txog kev nyab xeeb.

 Qhia Nws app Xaiv koj lub vijtsam kev txhawj xeeb

 

Xaiv hom kev txhawj xeeb uas koj tau tshaj tawm thiab tom qab ntawd hom kev puas tsuaj.

 Qhia Nws app Ntxiv cov duab npo

 

Ntxiv txog plaub daim duab lossis yees duab 10-thib ob ntawm kev txhawj xeeb txog kev nyab xeeb. Koj tuaj yeem xaiv cov duab thiab yeeb yaj kiab uas koj twb tau thaij lossis siv lub koob yees duab ntawm koj lub xov tooj.

 Qhia Nws app Muab cov lus piav qhia screen

 

Ntxiv cov lus piav qhia luv luv ntawm koj qhov kev txhawj xeeb. Yog tias qhov chaw tsis muaj chaw nyob, thov piav qhia seb yuav nrhiav tau qhov twg.

 Qhia Nws app Kev pom zoo screen

 

Saib xyuas koj cov ntaub ntawv thiab ntaus "Submit." Peb yuav xa email kom koj hloov kho kom txog thaum koj qhov kev xa ntawv raug kaw.

Taug qab cov kev txhawj xeeb uas koj qhia

 

Tom qab koj qhov kev txhawj xeeb tau raug tshuaj xyuas los ntawm peb pawg neeg saib xyuas kev nyab xeeb, peb yuav xa email lees paub rau koj. Txhua zaus cov xwm txheej ntawm koj qhov kev txhawj xeeb hloov pauv, koj yuav tau txais qhov hloov tshiab. Thaum qhov teeb meem raug kaw, qhov hloov tshiab kawg yuav raug xa tuaj rau koj qhia rau koj paub tias yuav ua li cas. 

 

Koj tuaj yeem taug qab cov xwm txheej ntawm koj qhov kev txhawj xeeb los ntawm lub app. Txhawm rau ua qhov no:

 

 Qhia Nws app My Reports screen

 

  1. Pib ntawm lub vijtsam "Lub Tsev" thiab xaiv "Ntau" hauv qab txoj cai
  2. Xaiv "Kuv Cov Lus Qhia" kom pom cov kev txhawj xeeb
  3. Nyem rau ntawm qhov kev txhawj xeeb kom paub meej thiab xwm txheej

 

Saib kev txhawj xeeb qhia los ntawm lwm tus

 

Koj tuaj yeem tshuaj xyuas cov ntaub ntawv xa los ntawm lwm tus kom pom cov kev txhawj xeeb uas tau tshaj tawm hauv koj cheeb tsam.

 

Saib tag nrho cov kev txhawj xeeb tshaj tawm ntawm lub app:

 

 Qhia Nws app Saib kev txhawj xeeb screen

 

  1. Ntawm daim ntawv qhia "Tsev" screen, nyem rau ntawm txhua lub cim 
  2. Saib xyuas cov ntsiab lus thiab cov xwm txheej ntawm kev txhawj xeeb
  3. Nkag mus rau lwm qhov chaw mus saib lwm qhov chaw 

 

LOS SIS 

 

  1. Ntawm qhov "Tsev" screen, xaiv "Filter" nyob rau hauv daim ntawv qhia
  2. Nqaim koj qhov kev tshawb fawb los ntawm kev xaiv "Tshaj Ntawv Sau", "Tsev Ntawv Qhia", "Txoj Cai Qhia Txog" thiab "Daim Ntawv Qhia Hnub" lim 
  3. Xaiv "Xa" kom pom cov txiaj ntsig tau lim 
  4. Xaiv txhua qhov tshwm sim los saib cov ntsiab lus thiab cov xwm txheej ntawm kev txhawj xeeb

 

Yog xav paub txog daim ntawv teev npe ntawm txhua qhov kev txhawj xeeb, mus saib PG&E Qhia Txog Nws - Tag Nrho Kev Xa .

 

Yog xav paub ntxiv, ua raws li peb cov lus qhia ntawm PG&E Qhia Nws app mobile. 

 

Cov lus qhia rau kev muab cov ntawv xa tawm

Kev xa cov duab zoo thiab cov lus piav qhia txog cov teeb meem kev nyab xeeb yuav pab peb Pab Pawg Saib Xyuas Kev Nyab Xeeb kom raug txheeb xyuas koj qhov kev txhawj xeeb.

 

lub cim kev ceeb toom qhia paub uas tseem ceeb Ceeb Toom: Cov app no tsis yog siv rau thaum muaj xwm txheej ceev. Yog hais tias koj pom ib tug downed los yog sparking powerline, los yog tsis hnov tsw ntawm natural gas, tawm ntawm qhov chaw tam sim ntawd thiab hu rau 9-1-1.

 

Qhia qhov txawv ntawm kab li cas

Yog hais tias koj pom ib tug ncej nrog peb cov xov hlau, ob sab saum toj yog powerlines. Cov kab qis tshaj plaws yog kab sib txuas lus. Cov kab sib txuas lus yog muaj los ntawm cov neeg muag khoom xws li AT&T thiab Comcast. Txhua yam teeb meem nrog cov kab no yuav tsum tau qhia rau tus neeg muag khoom tsim nyog.

 

 Lub cev muaj zog

Tsis txhob siv lub app los tshaj tawm cov xwm txheej no:

  • Downed lossis sparking powerlines. Yog tias koj pom ib lub zog hluav taws xob poob qis, tawm hauv thaj chaw tam sim ntawd thiab hu rau 9-1-1.
  • Natural gas txaus ntshai. Yog tias koj hnov ntxhiab tsw los yog xav tias yuav xau, tawm hauv thaj chaw tam sim ntawd thiab hu rau 9-1-1.

Tsis txhob siv lub app los tshaj tawm kev tawm:

Tsis txhob siv lub app los qhia txog kev txhawj xeeb txog nroj tsuag yog tias lawv tsis cuam tshuam nrog cov kab hluav taws xob:

Thaum tau txais, peb yuav muab tus lej xov tooj rau koj qhov kev txhawj xeeb thiab peb Pab Pawg Saib Xyuas Kev Nyab Xeeb yuav tshuaj xyuas cov ntaub ntawv. Thaum nws tau ua tiav lawm, koj tuaj yeem taug qab qhov kev nce qib ntawm koj qhov kev txhawj xeeb hauv app hauv qab "Kuv Cov Lus Qhia." Peb yuav muab qhov teeb meem rau ib pab neeg ua haujlwm kho lossis kho, thiab thaum ua tiav, qhov kev xa ntawv yuav raug kaw.

 

Peb yuav ceeb toom rau koj txhua lub sijhawm hloov kho koj qhov kev txhawj xeeb. Peb lub hom phiaj yog los daws qhov kev txhawj xeeb lossis qhia rau koj paub thaum lub sijhawm ua haujlwm tiav, tsis pub dhau 30 hnub.

Txhua qhov kev xa tawm uas peb tau txais yuav raug tshuaj xyuas los ntawm peb Pawg Saib Xyuas Kev Nyab Xeeb thiab tshuaj xyuas raws li qhov xwm txheej, yog li lub sijhawm yuav txawv. Peb lub hom phiaj yog los daws qhov kev txhawj xeeb lossis qhia rau koj paub thaum lub sijhawm ua haujlwm tiav, tsis pub dhau 30 hnub.

PG&E Daim Ntawv Qhia Nws yog sib xws nrog iPhones nrog iOS 13.0 lossis tom qab ntawd thiab hauv xov tooj nrog Android 9 lossis tom qab ntawd. Nws tsis sib xws nrog cov ntsiav tshuaj nyob rau lub sijhawm no. Yog tias koj siv lub cuab yeej siv tau thiab muaj teeb meem nrog lub app, thov hu rau peb ntawm 1-877-743-4782 .

Kev Nyab Xeeb yog peb qhov tseem ceeb tshaj plaws. Nrog kev pab los ntawm cov neeg siv khoom zoo li koj, peb tuaj yeem kawm txog tus ncej fais fab phom sij, lub zog hluav taws xob lossis lwm yam khoom siv PG&E ua ntej tshaj li qhov teem sijhawm kuaj xyuas thiab kho qhov tsim nyog kom sai li sai tau.

Download tau lub app thiab sau npe

Koj yuav tsum yog tus neeg siv sau npe kom xa cov kev txhawj xeeb uas siv PG&E Qhia Nws. Koj tus email yuav tsis pub leej twg paub.

lub cim kev ceeb toom qhia paub uas tseem ceeb Ceeb toom: Internet Explorer tsis muaj kev txhawb nqa rau daim ntawv no.

Muaj kev nyab xeeb ntxiv

Txheej Txheem Pab Cuam Fab Kev Nyab Xeeb Los Ntawm Hluav Taws Kub Hav Zoov Nyob Hauv Zej Zog (Community Wildfire Safety Program)

Txuas ntxiv txhim kho, ntxiv dag zog thiab txhim kho peb lub tshuab hluav taws xob kom muaj kev nyab xeeb ntawm cov neeg siv khoom thiab cov zej zog.

Xyuas kom paub tseeb hais tias koj cov ntaub ntawv qhia paub txog chaw tiv tauj kom yog rau cov hloov tshiab tam sim no lawm

Khaws koj cov ntaub ntawv tiv tauj tam sim no kom tau txais xov xwm yog tias muaj kev tawm tsam tuaj yeem cuam tshuam rau koj lub tsev lossis kev lag luam,

Kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob

Nyob yam muaj kev npaj txhij rau cov kev tua hluav taws xob thiab kom tau txais kev txhawb pab.