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Txoj haujlwm Report It

Tshooj npe cov teeb meem kev nyab xeeb uas tsis yog xwm txheej ceev faj

Nrhiav lossis tshooj npe cov teeb meem kev nyab xeeb

Mus rau Report It

ceev faj  Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1. 

ceev faj  Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tas ntawd ces hu rau PG&E ntawm 1-800-743-5000.

Pab ua kom zej zog nyab xeeb

 

Peb ua haujlwm nyuaj txhua hnub los ua kom peb zej zog nyab xeeb. Peb siv drones, helicopters, cameras thiab lwm yam los txhim kho peb kev siv zog. Thiab tam sim no, peb cov neeg siv khoom tuaj yeem pab peb ua kom peb txoj kev hluav taws xob nyab xeeb. Txoj haujlwm PG&E Report It yog ib feem tseem ceeb ntawm peb cov cuab yeej kev nyab xeeb. Sau PG&E Report It, koj tuaj yeem xa cov duab ntawm cov teeb meem kev nyab xeeb uas tsis yog xwm txheej ceev faj ntawm peb txoj kev hluav taws xob rau peb los pab ua kom koj zej zog nyab xeeb dua. 

 

Siv PG&E Report It los:

  • Xa cov duab rau peb pab pawg kev nyab xeeb
  • Saib xyuas txheej txheem ntawm koj cov ntaub ntawv xa
  • Nrhiav cov ntaub ntawv xa los ntawm lwm tus
  • Saib cov kev tshawb pom ntawm PG&E
Mus rau Report It

Koj nyiam siv app theem xov tooj ntawm?

 

Download ntawm Apple Store    Koj tuaj yeem tau ntawm Google Play

 

kev ceeb toom qhia paub tseem ceeb Nco: Lub app theem xov tooj ntawm Report It tsuas muaj nyob rau hauv lus Askiv xwb. Txhawm rau tshooj npe cov teeb meem kev nyab xeeb hauv lwm yam lus, hu 1-800-743-5002.

 

Yuav ua li cas txawv cov hlua

 

Yog tias koj pom ib lub ncej nrog peb pawg hlua, ob pawg sab saum toj yog txoj hlua hluav taws xob. Txoj hlua sab qis tshaj plaws yog txoj hlua kev sib txuas lus. Txoj hlua kev sib txuas lus yog ntawm cov neeg muag khoom xws li AT&T thiab Comcast. Txhua yam teeb meem ntawm cov hlua no yuav tsum tshooj npe rau tus neeg muag khoom tsim nyog.

An image displaying multiple types of lines

Siv Report It los tshooj npe koj kev txhawj xeeb txog PG&E txoj kev hluav taws xob:

Tsob ntoo lossis txiv ntoo uas nyob ze txoj hlua hluav taws xob thiab muaj: 

  • Ceg ntoo nyob rau hauv 4 feet ntawm txoj hlua tseem ceeb
  • Ceg ntoo ua rau kev nquag lossis kev tshee rau txoj hlua theem nrab
  • Tsob ntoo tuag thiab tab tom tuag nyob rau hauv qhov chaw sib tsoo ntawm PG&E cov khoom muaj nuj nqis
  • Kev nquag lossis kev tshee rau txoj hlua mus tsev lossis txoj hlua kev sib txuas lus
Tall and extended tree branches growing within 4 feet of Primary lines.

Ceg ntoo siab thiab ntev loj hlob nyob rau hauv 4 feet ntawm txoj hlua tseem ceeb.

Tall tree branches causing strain or abrasion to Secondary lines.

Ceg ntoo siab ua rau kev nquag lossis kev tshee rau txoj hlua theem nrab.

Dead and dying tree branches growing within striking distance of PG&E assets.

Ceg ntoo tuag thiab tab tom tuag loj hlob nyob rau hauv qhov chaw sib tsoo ntawm PG&E cov khoom muaj nuj nqis.

Tall tree branches causing strain or abrasion to Service Drop or Third-Party lines

Ceg ntoo siab ua rau kev nquag lossis kev tshee rau txoj hlua mus tsev lossis txoj hlua kev sib txuas lus.

Cov ncej hlua hluav taws xob uas yog:

  • Nqaij ntuj ntau tshaj 10%
  • Raug hlawv
  • Txiav tawg
  • Puas tsuaj / lwj
  • Raug phem
Lub ncej nqaij ntuj ntau tshaj 10% mus rau hauv tsob ntoo
Lub ncej uas raug tsheb ntaus
Lub ncej uas raug hlawv
Lub ncej uas raug kab ntoo puas tsuaj

Cov hlua hluav taws xob uas yog:

  • Tawg
  • Qis lossis ua qab
  • Nplawg
  • Muaj khoom nyob rau hauv txoj hlua
Lub zes noog nyob rau sab saum toj ntawm txoj hlua hluav taws xob

Cov khoom siv hluav taws xob uas yog:

  • Daim ntws
  • Nplawg lossis ua suab nrov
  • Kev corrosion hnyav
Cov khoom siv hluav taws xob uas daim ntws
Cov khoom siv hluav taws xob uas raug corrosion

Hu peb rau cov teeb meem uas xav tau kev saib xyuas tam sim ntawd

 

Qee yam teeb meem tej zaum yuav xav tau kev saib xyuas tam sim ntawd thiab yuav tsum tsis tshooj npe los ntawm app. Yog tias koj ntsib cov hauv qab no, thov hu 1-800-743-5002:

  • Lub pob Mylar® nyob rau hauv txoj hlua hluav taws xob
  • Lub ncej hluav taws xob txiav tawg
  • Lub caj npab ntawm lub ncej txiav tawg
  • Lub qhov chaw ua haujlwm qhib
  • Cov hlua hluav taws xob qhib tawg
  • Teeb meem ntawm cov khoom siv roj
Lub ncej txiav tawg
Qhov nyob deb ntawm rooj plaub
Qhov nyob deb ntawm xov tooj
Daim duab ze ze ntawm cov khib nyiab poob
Lub kaus ntawm lub qhov chaw txiav tawg
Ib tsob ntoo poob rau ntawm lwm tsob ntoo

Txhawm rau tshooj npe teeb meem kev nyab xeeb, mus xyuas Report It web nplooj ntawv lossis rub tawm PG&E Report It app theem xov tooj ntawm. Ntawm no yog qhov koj yuav xav tau los tshooj npe teeb meem kev nyab xeeb nrog Report It:

Qhib kom pom tag nrho
Zais tag nrho

  • Nyob ntawm Nplooj Ntawv Web Report It, xaiv “Tshooj Npe Teeb Meem Kev Nyab Xeeb” los pib koj cov tshooj npe.
  • Nyob rau ntawm app theem xov tooj ntawm, xaiv lub tawb "Report".

 

    

Muab tus email uas koj xav tau txais cov xov xwm hloov kho txog koj teeb meem kev nyab xeeb.

  • Nyob ntawm Nplooj Ntawv Web Report It, koj yuav xav tau muab tus email rau txhua qhov kev xa ntaub ntawv.
  • Nyob rau ntawm app theem xov tooj ntawm, koj tsuas xav tau muab tus email rau thawj zaug xa ntaub ntawv xwb.

 

Xaiv hom neeg siv khoom uas koj yog. Cov kev xaiv suav nrog:

  • Cov neeg mob qib
  • Tus neeg ua haujlwm saib xyuas tsob ntoo
  • Tus neeg ua haujlwm txoj kev
  • Tus neeg ua haujlwm chaw muaj hluav taws xob
  • Tus neeg ua haujlwm hauv nroog thiab / lossis cov neeg mob qib
  • Lub koom haum tswj hluav taws kub / CAL FIRE
  • Lub koom haum muab hluav taws xob / cable / telecom
    • Yog tias koj yog lub koom haum muab hluav taws xob / cable / telecom, koj yuav raug nug kom suav nrog lub npe hauv koom haum ntawm koj. Thov siv lub email hauv koom haum ntawm koj rau kev xa ntaub ntawv.
  • Tus neeg tej caij thawj zaum
  • Tus neeg tswj xyuas kev muab hluav taws xob

 

Daim ntawv saib ntawm app theem xov tooj ntawm Report It Apps pib daim ntawv tshooj npe. Daim ntawv zais muaj ob qhov ntev yuav tsum tau muaj, ib qho rau koj tus email thiab lwm qho nrog lub menu dropdown nrog cov nug, Dab tsi qhia zoo tshaj plaws txog koj.    Daim ntawv saib ntawm desktop ntawm Report It Apps pib daim ntawv tshooj npe. Daim ntawv zais muaj ob qhov ntev yuav tsum tau muaj, ib qho rau koj tus email thiab lwm qho nrog lub menu dropdown nrog cov nug, Dab tsi qhia zoo tshaj plaws txog koj.

Tso npe nyob rau hauv, tso lub pin rau ntawm daim ntawv qhia chaw lossis qhia koj qhov chaw nyob los muab qhov chaw nyob ntawm teeb meem kev nyab xeeb. 

 

    

Xaiv hom teeb meem uas koj tab tom tshooj npe thiab hom kev puas tsuaj. 

 

    

Ntxiv txog plaub daim duab lossis ib video 10-tsho ntawm teeb meem kev nyab xeeb. Suav nrog ib daim duab ze ze ntawm kev puas tsuaj thiab ib daim nyob deb. Yog tias ua tau, muab ib daim duab ntawm tus lej cim khoom ntawm lub ncej hluav taws xob ze ntawm. Koj tuaj yeem xaiv cov duab thiab cov video uas koj twb tau tsav lawm lossis siv lub koob yees duab ntawm koj xov tooj. 

 

    

Ntxiv cov lus piav qhia luv luv ntawm koj teeb meem. Yog tias qhov chaw nyob tsis muaj npe nyob rau hauv, thov piav txog yuav ua li cas lossis nyob qhov twg nws tuaj yeem pom tau. 

 

    

Tshuaj xyuas thiab xa koj cov ntaub ntawv. Peb yuav xa cov email los qhia koj txhua zaus cov xov xwm hloov kho kom txog thaum koj kev xa ntaub ntawv raug kaw. Ntxiv safetyappteam@pge.com thiab noreply_safetyapp@pge.com rau hauv koj cov khub txuas email los ua kom tseeb tias peb cov email tsis mus rau hauv koj thawv spam. 

 

    

Saib xyuas txheej txheem ntawm cov teeb meem uas koj tshooj npe 

 

Tom qab koj teeb meem tau tshuaj xyuas los ntawm peb pab pawg kev nyab xeeb, peb yuav xa ib lub email pom tseeb rau koj. Txhua zaus thaum txheej txheem ntawm koj kev txhawj xeeb hloov pauv, koj yuav txais cov xov xwm hloov kho. Thaum teeb meem raug kaw, cov xov xwm hloov kho zaum kawg yuav xa rau koj los qhia koj dab tsi ua tau. Koj tuaj yeem saib xyuas txheej txheem ntawm koj kev txhawj xeeb los ntawm "My Reports" ntawm Nplooj Ntawv Web Report It lossis ntawm app theem xov tooj nyob. 

 

    

 

Saib cov teeb meem uas lwm tus tshooj npe 

 

Koj tuaj yeem saib cov tshooj npe uas lwm tus xa los saib cov teeb meem uas tau tshooj npe hauv koj thaj tsam. Saib cov kev txhawj xeeb uas tau tshooj npe ntawm daim ntawv qhia chaw ntawm nplooj ntawv Report It web lossis ntawm app theem xov tooj ntawm.  

 

    

 

Yog tias txaus siab rau cov npe ntawv uas tuaj yeem tshawb ntawm txhua yam kev txhawj xeeb, mus xyuas PG&E Report It – All Submissions.

Txij li thaum tsim App Report It los, peb tau txais cov kev xa ntaub ntawv ntau tshaj 12,000 qhov, qhov nruab nrab yog 17 qhov txhua hnub. Ua tsaug rau koj ua haujlwm nrog peb los pab txhawb cov zej zog kom nyab xeeb dua. 

 

Kev Puas Tsuaj rau Lub Ncej Hluav Taws Xob Lossis Cov Teeb Meem

Large woodpecker holes on pole

UA NTEJ: Lub Ncej Hluav Taws Xob uas muaj cov qhov qauv loj ntawm Tus Ntxaiv Tsob Ntoo

Newly installed pole without woodpecker holes

TOM QAB: Lub Ncej Tshiab tau ua tiav

Lub Ncej Lossis Cov Teeb Meem Nqaij Ntuj

A leaning powerline pole interfering with nearby growing vegetation.

UA NTEJ: Lub Ncej Hluav Taws Xob Nqaij Ntuj

A new powerline with tree branches cleared and pole replaced.

TOM QAB: Txoj Hlua Hluav Taws Xob Tshiab uas cov ceg ntoo tau tshem tawm thiab lub ncej tau hloov tshiab

Cov Tsob Ntoo thiab Cov Nroj Tsuag Cuam Tshuam Cov Hlua

Tree branches growing within 4 inches of a Primary line.

UA NTEJ: Cov Ceg Ntoo Looj Hlob Nyob Hauv Qhov Khoob 4 Inches ntawm Txoj Hlua Tseem Ceeb

A powerline pole clear from tree branches interfering with a Primary line.

TOM QAB: Lub Ncej Hluav Taws Xob tsis muaj cov ceg ntoo cuam tshuam Txoj Hlua Tseem Ceeb

Kawm paub ntau ntxiv txog qhov yuav ua li cas cov txheej txheem tiv thaiv ntawm PG&E ua kom txo qis kev phom sij hluav taws kub los ntawm cov khoom siv PG&E.

Qhib kom pom tag nrho
Zais tag nrho

Tsis txhob siv Report It los tshooj npe cov xwm txheej ceev faj no:

  • Cov Txoj Hlua Hluav Taws Xob Raws Ntug Ntuj Lossis Ua Pab Liab Yog tias koj pom cov txoj hlua hluav taws xob raws ntug ntuj lossis ua pab liab, tshem tawm qhov chaw tam sim ntawd thiab hu 9-1-1.
  • Kev Phom Sij Roj Natural Yog tias koj hnov tswm roj natural lossis xav tias muaj daim ntws, tshem tawm qhov chaw tam sim ntawd thiab hu 9-1-1.

Tsis txhob siv Report It los tshooj npe kev tsis muaj hluav taws xob:

Tsis txhob siv Report It los tshooj npe teeb meem cov nroj tsuag yog tias lawv tsis cuam tshuam txog cov txoj hlua hluav taws xob: 

Thaum tau txais, peb yuav muab lej tsheb rau koj teeb meem thiab pab pawg PG&E Report It yuav tshuaj xyuas cov ntaub ntawv. Thaum nws tau raug pom tseeb, koj tuaj yeem saib xyuas txheej txheem ntawm koj kev txhawj xeeb hauv app lossis ntawm nplooj ntawv web Report It nyob rau hauv "Kuv Cov Tshooj Npe". Peb yuav muab teeb meem rau pab pawg ua haujlwm los kho lossis daws. Thaum ua haujlwm tiav, cov kev xa ntaub ntawv yuav raug kaw. 

Peb yuav qhia koj txhua zaus thaum cov xwm status ntawm koj teeb meem hloov kho.  Yog tias muaj teeb meem kev nyab xeeb, peb yuav qhia koj thaum lub sijhawm ua haujlwm tau teem tiav, hauv 30 hnub. 

Txhua qhov kev xa ntaub ntawv peb tau txais raug tshuaj xyuas los ntawm pab pawg PG&E Report It thiab txheeb xyuas raws txhua qhov teeb meem, yog li ntawd lub sijhawm yuav txawv. Peb lub hom phiaj yog los daws teeb meem hauv 30 hnub lossis qhia koj thaum lub sijhawm ua haujlwm tau teem tiav.

  • Cov duab, peb txais .JPEG, .JPG, .HEIC thiab .HEIF. Peb pom zoo .JPEG.
  • Cov video, peb txais .MP4, .MOV thiab .HEVC.

Yog tias koj muaj teeb meem siv nplooj ntawv web Report It, ua kom tseeb tias koj siv browser uas tau txais kev txhawb nqa.

 

Yog tias koj muaj teeb meem siv app theem xov tooj nyob, ua kom tseeb tias koj siv operating system uas sib haum. PG&E Report It sib haum nrog cov iPhone uas muaj iOS 13.0 lossis tom ntej thiab cov xov tooj Android uas muaj Android 12 lossis tom ntej. Tam sim no nws tsis sib haum nrog cov tablets.

 

Yog tias koj siv browser lossis device uas sib haum thiab muaj teeb meem nrog Report It, thov:

Kev nyab xeeb yog peb qhov tseem ceeb tshaj plaws. Nrog kev pab los ntawm cov neeg siv khoom zoo li koj, peb tuaj yeem paub zoo li cov lub ncej hluav taws xob, txoj hlua hluav taws xob lossis lwm cov khoom siv PG&E uas muaj kev phom sij ua ntej thiab kho qhov tsim nyog.

Koj tuaj yeem tshooj npe kev txhawj xeeb txog kev nyab xeeb ntawm nplooj ntawv web Report It lossis hu PG&E ntawm 1-800-743-5002. Yog tias koj hu los tshooj npe, koj yuav tsis tuaj yeem siv Report It los saib lossis saib xyuas cov status ntawm teeb meem. 

Ntsiab lus piav qhia txog suab lus
Transcript (PDF)

PG&E Report It Qhov Pib Paub

Cov peev txheej kev nyab xeeb ntau ntxiv

Community Wildfire Safety Program

Txhim kho peb txoj kev hluav taws xob rau kev nyab xeeb ntawm cov neeg siv khoom thiab zej zog.

Kawm paub ntau ntxiv txog Txoj Haujlwm Kev Nyab Xeeb Tiv Thaiv Hluav Taws Kub

Hloov pauv koj cov ntaub ntawv qhia paub txog chaw tiv tauj tshiab

Ua kom tseeb tias koj tau txais xov xwm txog kev tsis muaj hluav taws xob tom ntej no.

Hloov pauv koj cov ntaub ntawv qhia paub txog chaw tiv tauj tshiab

Kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob

Nyob yam muaj kev npaj txhij rau cov kev tua hluav taws xob thiab kom tau txais kev txhawb pab.

Mus saib rau ntawm kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob