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Txoj haujlwm Report It

Hais tawm qhia txog cov teeb meem kev nyab xeeb uas tsis yog xwm txheej kub ntxhov ceev

Koj qhov kev hais tawm pab txuag kom koj lub zej zos nyab xeeb.

Tshawb nrhiav los sis hais tawm qhia txog cov teeb meem kev nyab xeeb

ceev faj  Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1. 

ceev faj  Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tas ntawd ces hu rau PG&E ntawm 1-800-743-5000.

Pab txuag kom koj cheeb tsam zej zos nyab xeeb

 

Peb ua hauj lwm hnyav txhua hnub txhawm rau txuag kom koj cov cheeb tsam zej zos nyab xeeb. Peb siv cov roos ya, cov dav hlau kiv tshuab, cov koob yees duab thiab lwm yam los pab txhawb kom peb cov kev muab siab sib zog ua hauj lwm mus tau zoo. Thiab tam sim no, peb cov neeg siv hluav taws xob muaj peev xwm pab peb txuag kom peb cov cheeb tsam zej zos nyab xeeb. PG&E qhov txheej txheem pab cuam Report It yog ib feem uas muaj nuj nqis ntawm peb cov cuab yeej kev nyab xeeb. Thaum cov neeg siv hluav taws xob hais tawm txog cov kev txhawj xeeb txog kev nyab xeeb uas tsis yog xwm txheej kub ntxhov ceev, nws pab peb txheeb xyuas tau cov kev phom sij, nqis tes ua tej yam dab tsi thiab pov thaiv cov koog zej zos. Nrog rau PG&E Report It, koj muaj peev xwm xa tau cov dua ntawm cov teeb meem kev nyab xeeb uas tsis yog xwm txheej kub ntxhov ceev uas muaj feem tshwm sim tau nrog rau peb lub lab npauv hluav taws xob tuaj rau peb paub txhawm rau pab peb txuag kom koj cheeb tsam zej zos nyab xeeb dua qub.

 

Yuav muaj dab tsi tshwm sim tom qab koj hais tawm txog ib qho teeb meem kev nyab xeeb?

 

  1. Tom qab koj xa ib qho kev hais tawm qhia lawm, peb yuav lees paub tias txais tau nws lawm.
  2. Peb pab pawg saib xyuas kev nyab xeeb mam li tshawb xyuas txog koj qhov teeb meem.
  3. Peb mam li xa ib qho kev hloov mus raws li qhov tshiab los ntawm email txog ntawm koj qhov teeb meem thiab lub sij hawm ua kev hais daws teeb meem rau koj, yog hais tias tsim nyog.
  4. Muaj qee cov kev txhawj xeeb txog kev nyab xeeb mas muaj peev xwm hais daws tau sai. Ib cov teeb meem mas kuj yuav siv sij hawm ntev zog nyob ntawm seb peb pab pawg qhov kev ntsuam xyuas txog ntawm qhov teeb meem ntawd nws zoo li cas.
  5. Koj yuav tau txais cov ntaub ntawv qhia txog kev hloov pauv tshiab ntawm qhov txheej xwm thaum qhov teeb meem ntawd rhais mus rau kauj ruam tom ntej. Peb muab siab rau txog kev hais qhia rau koj paub txog txhua kauj ruam ntawm txoj hau kev ntawd.
  6. Thaum qhov teeb meem ntawd raug kawm lawm, yuav xa ib tsab ntawv hais txog kev hloov kho tshiab zaum kawg tuaj rau koj txhawm rau qhia rau koj paub txog cov kev nqis tes ua uas tau ua mus lawm ntawd.

 Lus Cim Tseg: Soj xyuas txog txheej xwm ntawm koj qhov teeb meem los ntawm “My Reports” nyob rau ntawm nplooj vev xaib Report It los sis nyob rau ntawm lub ev xov tooj ntawm tes.

 

Nrog rau Report It, koj muaj peev xwm:

 

  • Hais tawm qhia txog cov teeb meem kev nyab xeeb uas muaj feem tshwm sim tau mus rau PG&E nrog rau cov ntsiab lus meej tseeb txog daim duab thiab qhov chaw tau sai heev.
  • Soj xyuas txog koj qhov kev hais tawm qhia thiab txais cov ntaub ntawv qhia txog kev hloov pauv tshiab txog qhov txheej xwm los ntawm PG&E.
  • Tshawb nrhiav cov kev hais tawm qhia uas tsim los ntawm lwm cov neeg nyob rau hauv koj cheeb tsam zej zos.
  • Saib PG&E cov kev tshawb nrhiav pom thiab cov kev nqis tes hais daws teeb meem.

Hais tawm qhia txog cov kev txhawj xeeb txog kev nyab xeeb ncaj qha nyob rau ntawm lub vev xaibvev xaib. Txais cov ntaub ntawv qhia txog kev hloov pauv tshiab los ntawm kev muab koj tus email rau—tsis tas yuav tsum muaj tus as khauj nkag mus rau hauv los sis rub lub ev tawm los.

Tshawb nrhiav los sis hais tawm qhia txog cov teeb meem kev nyab xeeb

Nyiam siv ib lub ev xov tooj ntawm tes lod?

 

Rub tawm los nyob rau ntawm Apple Store    Mus muab nws tau nyob rau ntawm Google Play

 

Lub ev xov tooj ntawm tes Report It tsuas muaj ua Lus As Kiv nkaus xwb. Txhawm rau hais tawm qhia txog cov teeb meem kev nyab xeeb ua lwm hom lus, siv peb hom vev xaib los sis hu rau 1-800-743-5002.

 

 Lus Cim Tseg: Tag nrho cov neeg siv lub ev Report It yuav tsum tau hloov kho tshiab mus siv hom 5.0.1. ntawm lub ev xov tooj ntawm tes nod tsis pub dhau Lub Peb Hlis Tim 31, 2026. Cov hom qub yuav tsis tau txais kev pab txhawb nqa mus ntxiv lawm.

 

Siv Report It txhawm rau hais tawm qhia txog koj cov kev txhawj xeeb hais txog PG&E lub lab npauv hluav taws xob:

 

Report It yog muaj siv rau cov teeb meem kev nyab xeeb uas tsis yog xwm txheej kub ntxhov ceev. Cov teeb meem uas peb hais daws muaj xam nrog rau cov uas cuam tshuam txog cov xaim hluav taws xob, cov ntoo los sis cov ceg ntoo cov xaim hluav taws xob tshiab, ncej txheem xaim hluav taws xob thiab lwm yam cuab yeej PG&E thiab cov kev txhawj xeeb ntsig txog hluav taws xob.

 

Cov no muaj xam nrog rau cov xaim hluav taws xob uas yog:

  • Tu tawg lawm
  • qis los sis saus lawm
  • Nrov
  • Muaj khoom nyob rau hauv txoj xaim hluav taws xob
Ib lub zes noog nyob rau saum toj ntawm ib txoj xaim hluav taws xob

Yuav qhia txog qhov kev sib txawv ntawm cov xaim hluav taws xob ntawd tau li cas

 

Yog tias koj pom ib lub ncej nrog peb pawg hlua, ob pawg sab saum toj yog txoj hlua hluav taws xob. Txoj hlua sab qis tshaj plaws yog txoj hlua kev sib txuas lus. Txoj hlua kev sib txuas lus yog ntawm cov neeg muag khoom xws li AT&T thiab Comcast. Txhua cov teeb meem nrog rau cov xaim hluav taws xob no yuav tsum raug muab hais tawm qhia mus rau tus neeg muag khoom uas tsim nyog.

An image displaying multiple types of lines

Cov no muaj xam nrog rau cov ntoo los sis cov ceg hmab ceg ntoo uas nyob ze rau ntawm ib txoj xaim hluav taws xob uas muaj:

  • Cov ceg ntoo nyob rau hauv 4 feet ntawm cov xaim hluav taws xob xub thawj
  • Ceg ntoo ua rau kev nquag lossis kev tshee rau txoj hlua theem nrab
  • Tsob ntoo tuag thiab tab tom tuag nyob rau hauv qhov chaw sib tsoo ntawm PG&E cov khoom muaj nuj nqis
  • Kev nquag lossis kev tshee rau txoj hlua mus tsev lossis txoj hlua kev sib txuas lus
Tall and extended tree branches growing within 4 feet of Primary lines.

Ceg ntoo siab thiab ntev loj hlob nyob rau hauv 4 feet ntawm txoj hlua tseem ceeb.

Tall tree branches causing strain or abrasion to Secondary lines.

Ceg ntoo siab ua rau kev nquag lossis kev tshee rau txoj hlua theem nrab.

Dead and dying tree branches growing within striking distance of PG&E assets.

Ceg ntoo tuag thiab tab tom tuag loj hlob nyob rau hauv qhov chaw sib tsoo ntawm PG&E cov khoom muaj nuj nqis.

Tall tree branches causing strain or abrasion to Service Drop or Third-Party lines

Ceg ntoo siab ua rau kev nquag lossis kev tshee rau txoj hlua mus tsev lossis txoj hlua kev sib txuas lus.

Cov ncej hlua hluav taws xob uas yog:

  • Nqaij ntuj ntau tshaj 10%
  • Raug hlawv
  • Txiav tawg
  • Puas tsuaj / lwj
  • Raug phem
Lub ncej nqaij ntuj ntau tshaj 10% mus rau hauv tsob ntoo
Lub ncej uas raug tsheb ntaus
Lub ncej uas raug hlawv
Tus ncej txheem uas raug kev puas tsuaj tus noog tho ntoo

Qhov cuab yeej hluav taws xob uas yog:

  • Daim ntws
  • Nplawg lossis ua suab nrov
  • Kev corrosion hnyav
Cov khoom siv hluav taws xob uas daim ntws
Cov khoom siv hluav taws xob uas raug corrosion

Hu peb rau cov teeb meem uas xav tau kev saib xyuas tam sim ntawd

 

Qee yam teeb meem tej zaum yuav xav tau kev saib xyuas tam sim ntawd thiab yuav tsum tsis tshooj npe los ntawm app. Yog tias koj ntsib cov hauv qab no, thov hu 1-800-743-5002:

  • Lub pob Mylar® nyob rau hauv txoj hlua hluav taws xob
  • Lub ncej hluav taws xob txiav tawg
  • Lub caj npab ntawm lub ncej txiav tawg
  • Lub qhov chaw ua haujlwm qhib
  • Cov hlua hluav taws xob qhib tawg
  • Cov teeb meem nrog rau qhov cuab yeej roj nkev
Tus Ncej Txheem Sib Rig Hom Roj Hmab
Tus ncej txheem uas lov lawm
Qhov nyob deb ntawm rooj plaub
Qhov nyob deb ntawm xov tooj
Daim duab ze ze ntawm cov khib nyiab poob
Lub kaus ntawm lub qhov chaw txiav tawg
Ib tsob ntoo tab tom vau mus tsuam lwm tsob ntoo

Txhawm rau tshooj npe teeb meem kev nyab xeeb, mus xyuas Report It web nplooj ntawv lossis rub tawm PG&E Report It app theem xov tooj ntawm. Ntawm no yog qhov koj yuav xav tau los tshooj npe teeb meem kev nyab xeeb nrog Report It:

Qhib kom pom tag nrho
Zais tag nrho

  • Nyob ntawm Nplooj Ntawv Web Report It, xaiv “Tshooj Npe Teeb Meem Kev Nyab Xeeb” los pib koj cov tshooj npe.
  • Nyob rau ntawm app theem xov tooj ntawm, xaiv lub tawb "Report".

 

    

Muab tus email uas koj xav tau txais cov xov xwm hloov kho txog koj teeb meem kev nyab xeeb.

  • Nyob ntawm Nplooj Ntawv Web Report It, koj yuav xav tau muab tus email rau txhua qhov kev xa ntaub ntawv.
  • Nyob rau ntawm app theem xov tooj ntawm, koj tsuas xav tau muab tus email rau thawj zaug xa ntaub ntawv xwb.

 

Xaiv hom neeg siv khoom uas koj yog. Cov kev xaiv suav nrog:

  • Cov neeg mob qib
  • Tus neeg ua haujlwm saib xyuas tsob ntoo
  • Tus neeg ua haujlwm txoj kev
  • Tus neeg ua haujlwm chaw muaj hluav taws xob
  • Tus neeg ua haujlwm hauv nroog thiab / lossis cov neeg mob qib
  • Lub koom haum tswj hluav taws kub / CAL FIRE
  • Lub koom haum muab hluav taws xob / cable / telecom
    • Yog tias koj yog lub koom haum muab hluav taws xob / cable / telecom, koj yuav raug nug kom suav nrog lub npe hauv koom haum ntawm koj. Thov siv lub email hauv koom haum ntawm koj rau kev xa ntaub ntawv.
  • Tus neeg tej caij thawj zaum
  • Tus neeg tswj xyuas kev muab hluav taws xob

 

Daim ntawv saib ntawm app theem xov tooj ntawm Report It Apps pib daim ntawv tshooj npe. Daim ntawv zais muaj ob qhov ntev yuav tsum tau muaj, ib qho rau koj tus email thiab lwm qho nrog lub menu dropdown nrog cov nug, Dab tsi qhia zoo tshaj plaws txog koj.    Daim ntawv saib ntawm desktop ntawm Report It Apps pib daim ntawv tshooj npe. Daim ntawv zais muaj ob qhov ntev yuav tsum tau muaj, ib qho rau koj tus email thiab lwm qho nrog lub menu dropdown nrog cov nug, Dab tsi qhia zoo tshaj plaws txog koj.

Tso npe nyob rau hauv, tso lub pin rau ntawm daim ntawv qhia chaw lossis qhia koj qhov chaw nyob los muab qhov chaw nyob ntawm teeb meem kev nyab xeeb. 

 

    

Xaiv hom teeb meem uas koj tab tom tshooj npe thiab hom kev puas tsuaj. 

 

    

Ntxiv txog plaub daim duab los sis ib daim vis dis aus 10 chib (xes nkoos) txog ntawm qhov teeb meem kev nyab xeeb. Suav nrog rau ib daim duab hais txog ntawm kev puas tsuaj uas raug kaw lawm thiab ib qho los ntawm qhov nyob deb. Yog tias ua tau, muab ib daim duab ntawm tus lej cim khoom tso rau ntawm ib tus ncej txheem hluav taws xob uas nyob ze. Koj tuaj yeem xaiv cov duab thiab cov video uas koj twb tau tsav lawm lossis siv lub koob yees duab ntawm koj xov tooj.

 

    

Ntxiv cov lus piav qhia luv luv ntawm koj teeb meem. Yog tias qhov chaw nyob tsis muaj npe nyob rau hauv, thov piav txog yuav ua li cas lossis nyob qhov twg nws tuaj yeem pom tau. 

 

    

Tshuaj xyuas thiab xa koj cov ntaub ntawv. Peb yauv xa emails tuaj txhawm rau qhia rau koj paub txog kev hloov kho dua tshiab mus kom txog ntua rau thaum koj qhov ntaub ntawv uas xa tuaj ntawd raug kaw. Ntxiv safetyappteam@pge.com rau thiab noreply_safetyapp@reportit.pge.com rau ntawm koj cov chaw tiv tauj hauv email txhawm rau xyuas kom paub tseeb tias peb cov emails tsis mus rau ntawm koj chav rau cov ntaub ntawv ntsig txog kev hais dag.

 

Qhov chaw saib txog Cov Ev Xov Tooj Ntawm Tes Report It Lub Nab Cos tshawb xyuas thiab Xa.    

Saib xyuas txheej txheem ntawm cov teeb meem uas koj tshooj npe 

 

Tom qab koj teeb meem tau tshuaj xyuas los ntawm peb pab pawg kev nyab xeeb, peb yuav xa ib lub email pom tseeb rau koj. Txhua zaus thaum txheej txheem ntawm koj kev txhawj xeeb hloov pauv, koj yuav txais cov xov xwm hloov kho. Thaum teeb meem raug kaw, cov xov xwm hloov kho zaum kawg yuav xa rau koj los qhia koj dab tsi ua tau. Koj tuaj yeem saib xyuas txheej txheem ntawm koj kev txhawj xeeb los ntawm "My Reports" ntawm Nplooj Ntawv Web Report It lossis ntawm app theem xov tooj nyob. 

 

    

 

Saib cov teeb meem uas lwm tus tshooj npe 

 

Koj tuaj yeem saib cov tshooj npe uas lwm tus xa los saib cov teeb meem uas tau tshooj npe hauv koj thaj tsam. Saib cov kev txhawj xeeb uas tau tshooj npe ntawm daim ntawv qhia chaw ntawm nplooj ntawv Report It web lossis ntawm app theem xov tooj ntawm.  

 

    

 

Yog tias txaus siab rau cov npe ntawv uas tuaj yeem tshawb ntawm txhua yam kev txhawj xeeb, mus xyuas PG&E Report It – All Submissions.

Cov neeg siv hluav taws xob tau hais tawm qhia txog ntau tshaj 18,000 cov kev xa ntaub ntawv. Ua tsaug rau kev ua hauj lwm nrog peb txhawm rau pab txuag cov cheeb tsam zej zos kom nyab xeeb dua qub.

 

Kev Puas Tsuaj rau Lub Ncej Hluav Taws Xob Lossis Cov Teeb Meem

Large woodpecker holes on pole

UA NTEJ: Lub Ncej Hluav Taws Xob uas muaj cov qhov qauv loj ntawm Tus Ntxaiv Tsob Ntoo

Newly installed pole without woodpecker holes

TOM QAB: Lub Ncej Tshiab tau ua tiav

Lub Ncej Lossis Cov Teeb Meem Nqaij Ntuj

A leaning powerline pole interfering with nearby growing vegetation.

UA NTEJ: Lub Ncej Hluav Taws Xob Nqaij Ntuj

A new powerline with tree branches cleared and pole replaced.

TOM QAB: Txoj Hlua Hluav Taws Xob Tshiab uas cov ceg ntoo tau tshem tawm thiab lub ncej tau hloov tshiab

Cov Tsob Ntoo thiab Cov Nroj Tsuag Cuam Tshuam Cov Hlua

Tree branches growing within 4 inches of a Primary line.

UA NTEJ: Cov Ceg Ntoo Looj Hlob Nyob Hauv Qhov Khoob 4 Inches ntawm Txoj Hlua Tseem Ceeb

A powerline pole clear from tree branches interfering with a Primary line.

TOM QAB: Lub Ncej Hluav Taws Xob tsis muaj cov ceg ntoo cuam tshuam Txoj Hlua Tseem Ceeb

Kawm paub ntau ntxiv txog qhov yuav ua li cas cov txheej txheem tiv thaiv ntawm PG&E ua kom txo qis kev phom sij hluav taws kub los ntawm cov khoom siv PG&E.

Qhib kom pom tag nrho
Zais tag nrho

Tsis txhob siv Report It los tshooj npe cov xwm txheej ceev faj no:

  • Cov Txoj Hlua Hluav Taws Xob Raws Ntug Ntuj Lossis Ua Pab Liab Yog tias koj pom cov txoj hlua hluav taws xob raws ntug ntuj lossis ua pab liab, tshem tawm qhov chaw tam sim ntawd thiab hu 9-1-1.
  • Kev Phom Sij Roj Natural Yog tias koj hnov tswm roj natural lossis xav tias muaj daim ntws, tshem tawm qhov chaw tam sim ntawd thiab hu 9-1-1.

Tsis txhob siv Report It los tshooj npe kev tsis muaj hluav taws xob:

Tsis txhob siv Report It los tshooj npe teeb meem cov nroj tsuag yog tias lawv tsis cuam tshuam txog cov txoj hlua hluav taws xob: 

Thaum tau txais, peb yuav muab lej tsheb rau koj teeb meem thiab pab pawg PG&E Report It yuav tshuaj xyuas cov ntaub ntawv. Thaum nws tau raug pom tseeb, koj tuaj yeem saib xyuas txheej txheem ntawm koj kev txhawj xeeb hauv app lossis ntawm nplooj ntawv web Report It nyob rau hauv "Kuv Cov Tshooj Npe". Peb yuav muab teeb meem rau pab pawg ua haujlwm los kho lossis daws. Thaum ua haujlwm tiav, cov kev xa ntaub ntawv yuav raug kaw. 

Peb yuav qhia koj txhua zaus thaum cov xwm status ntawm koj teeb meem hloov kho.  Yog tias muaj teeb meem kev nyab xeeb, peb yuav qhia koj thaum lub sijhawm ua haujlwm tau teem tiav, hauv 30 hnub. 

Txhua qhov kev xa ntaub ntawv peb tau txais raug tshuaj xyuas los ntawm pab pawg PG&E Report It thiab txheeb xyuas raws txhua qhov teeb meem, yog li ntawd lub sijhawm yuav txawv. Peb lub hom phiaj yog txhawm rau muab cov ntaub ntawv hloov kho tshiab rau koj ntawm qhov teeb meem hauv sij hawm 30 hnub thiab qhia rau koj paub thaum txoj hauj lwm tau teev tseg tias yuav ua tiav.

  • Cov duab, peb txais .JPEG, .JPG, .HEIC thiab .HEIF. Peb pom zoo .JPEG.
  • Cov video, peb txais .MP4, .MOV thiab .HEVC.

Yog tias koj muaj teeb meem siv nplooj ntawv web Report It, ua kom tseeb tias koj siv browser uas tau txais kev txhawb nqa.

 

Yog koj siv lub app thiab muaj teeb meem, xyuas kom koj lub app yog version 5.0.1. thiab koj lub operating system yog ib qho uas txhawb nqa. PG&E Report It sib haum nrog cov iPhone uas muaj iOS 13.0 lossis tom ntej thiab cov xov tooj Android uas muaj Android 12 lossis tom ntej. Tam sim no nws tsis sib haum nrog cov tablets.

 

Yog tias koj siv browser lossis device uas sib haum thiab muaj teeb meem nrog Report It, thov:

Kev nyab xeeb yog peb qhov tseem ceeb tshaj plaws. Nrog kev pab los ntawm cov neeg siv khoom zoo li koj, peb tuaj yeem paub zoo li cov lub ncej hluav taws xob, txoj hlua hluav taws xob lossis lwm cov khoom siv PG&E uas muaj kev phom sij ua ntej thiab kho qhov tsim nyog.

Koj tuaj yeem tshooj npe kev txhawj xeeb txog kev nyab xeeb ntawm nplooj ntawv web Report It lossis hu PG&E ntawm 1-800-743-5002. Yog tias koj hu los tshooj npe, koj yuav tsis tuaj yeem siv Report It los saib lossis saib xyuas cov status ntawm teeb meem. 

Rau cov kev xa ntaub ntawv uas txheeb xyuas txog ib qho teeb meem kev nyab xeeb, cov sij hawm hais daws teeb meem nws nyob ntawm seb qhov kev phom sij cuam tshuam txog kev nyab xeeb uas raug txheeb xyuas los ntawm pab pawg saib xyuas kev nyab xeeb ntawm PG&E ntawd nyob rau theem twg. Peb mam li qhia rau koj paub thaum koj qhov teeb meem rhais mus rau kev hais daws teeb meem lawm. Tag rho cov sij hawm ua raws li cov lus muab tswv yim qhia los ntawm California Public Utilities Commission thiab Tsab Ntawv Txib Hais Txog Txhua Yam 95.

Ntsiab lus piav qhia txog suab lus
Transcript (PDF)

PG&E Report It Qhov Pib Paub

Cov peev txheej kev nyab xeeb ntau ntxiv

Community Wildfire Safety Program

Txhim kho peb txoj kev hluav taws xob rau kev nyab xeeb ntawm cov neeg siv khoom thiab zej zog.

Kawm paub ntau ntxiv txog Txoj Haujlwm Kev Nyab Xeeb Tiv Thaiv Hluav Taws Kub

Hloov pauv koj cov ntaub ntawv qhia paub txog chaw tiv tauj tshiab

Ua kom tseeb tias koj tau txais xov xwm txog kev tsis muaj hluav taws xob tom ntej no.

Hloov pauv koj cov ntaub ntawv qhia paub txog chaw tiv tauj tshiab

Kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob

Nyob yam muaj kev npaj txhij rau cov kev tua hluav taws xob thiab kom tau txais kev txhawb pab.

Mus saib rau ntawm kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob

Lub vev xaib no tau txais nyiaj los ntawm cov tswv cuab.