Kev Npaj Pob Peev Nyiaj Tseg Them Nqi Hluav Taws Xob

Qhov Kev Pab Them Nqi Them Nqi Them Nqi nruab nrab koj cov nqi hluav taws xob ntau dua 12 lub hlis dhau los. Qhov no txiav txim siab koj cov nyiaj them txhua hli.

Yog tias koj cov nqi hluav taws xob tiag tiag hloov pauv, peb kho koj cov nqi them nqi them nqi txhua hli. Qhov no tshwm sim ib zaug txhua plaub lub hlis.

Qauv ntawm cov nyiaj them txhua hli

Tus Nqi Them Nqi Nyiaj rau cov neeg siv khoom tus nqi hluav taws xob tiag tiag piv rau lawv Cov Nqi Them Nqi Tshaj Tawm hauv ib xyoos:

• Thaum nyob hauv qhov kev zov me nyuam, koj tuaj yeem ua tiav qhov nyiaj tshuav lossis credit.
• Yog tias koj rho npe los ntawm qhov kev zov me nyuam, qhov nyiaj tshuav lossis credit yuav raug cuam tshuam rau koj cov lus tshaj tawm lub zog tom ntej.
• Koj yuav tsum tau them tus nqi them nyiaj them nqi txhua hli raws sij hawm kom nyob twj ywm hauv txoj haujlwm.

Cov lus piav qhia ntawm txhua ntu muaj nyob hauv qab no.

1. Tus Neeg Sau Npe: Koj tus lej account yog 10 tus lej. Peb siv tus lej no los txheeb xyuas koj tus as khauj yog tias koj hu rau peb txog koj qhov kev siv zog. Koj tus lej account thiab hnub kawg yog nyob rau saum toj ntawm txhua nplooj ntawv ntawm koj cov lus. Koj tau txais ib daim ntawv qhia lub zog txhua hli rau txhua tus account active.
   
   
2. Kev Pabcuam Rau: Qhov no yog qhov chaw nyob uas koj cov nqi tau tshwm sim. Qee cov neeg siv khoom tau txais kev pabcuam PG&E ntawm ntau qhov chaw. Tshooj lus no qhia txog yam khoom twg uas raug nqi.
   
   
3. Koj Cov Nqi Them Nqi Them Nqi Them Nqi: Koj 'Cov Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Nqi Them Li Cas? Txawm hais tias muaj cov ncauj lus kom ntxaws ntxiv ntawm koj qhov kev siv thiab kev them nyiaj muaj nyob ntawm koj daim ntawv qhia lub zog, koj yuav tsum them tus nqi no.
   
   
4. Cov Lus Nug Txog Koj Daim Nqi?: Hu rau peb nrog cov lus nug uas siv cov ntaub ntawv pom nyob rau thawj nplooj ntawv ntawm nqe lus.
   
   
5. Tag Nrho Cov Nyiaj Tau Los: Qhov no qhia txog tus nqi koj yuav tsum tau them rau lub sijhawm them nqi ntawd. Cov nqi no suav nrog koj cov nyiaj them rau Cov Nqi Them Nqi them txhua hli thiab cov nqi them txhua hli los yog cov nqi yuav khoom rau Community Choice Aggregator (CCA), Direct Access (DA) lossis Core Transport Agent (CTA) cov neeg siv khoom. Cov ntawv sau hauv qab no qhia txog lwm cov ntaub ntawv hais txog koj tus as khauj thiab cov kev pabcuam tshwj xeeb uas koj koom nrog.
   
   
6. Kev Ceeb Toom Txuag: Peb siv qhov chaw no rau cov ntawv sau txog koj tus as khauj, suav nrog cov kev pabcuam tshwj xeeb uas yuav cuam tshuam rau koj cov nqi tag nrho.
   
   
7. Yuav Ua Li Cas Cov Nqi Them Nqi Them Rau Koj Cov Nqi Them Zog : Daim ntawv qhia no yuav pab koj txheeb xyuas cov xwm txheej hauv koj qhov kev siv hluav taws xob txhua hli xyoo dhau los. Siv cov ntaub ntawv kom nkag siab li cas Cov Nqi Them Nyiaj pab kom sib npaug koj cov nyiaj them rau ntau lub caij.
   
   
8. Koj Cov Lus Qhia Txog Tus Kheej: Cov ntaub ntawv hauv seem no pab piav qhia seb koj cov nyiaj them thiab kev siv hluav taws xob tam sim no cuam tshuam rau koj li nyiaj tshuav li cas.
   • Tus Nqi Them Los Ntawm Cov Lus Nug Dhau Los: Qhov no qhia koj qhov nyiaj tshuav tag nrho, tus nqi uas koj tshuav (tus nqi zoo) lossis tus nqi koj tau txais (tus nqi tsis zoo) ua ntej koj them rau koj daim nqi dhau los.
   • Kev Them Nyiaj Tau Txais Los Ntawm Nqe Lus Kawg: Qhov no qhia txog kev them nyiaj los ntawm koj daim nqi dhau los. Cov nyiaj them rau PG&E tau pom tias yog cov qhab nia - yog li, tus nqi tsis zoo.
   • Tus Nqi Them Nqi Ua Ntej Cov Nqi Tam Sim No: Qhov no qhia tag nrho cov nyiaj tshuav tom qab koj them rau koj daim nqi dhau los. Nws yog tus lej ntawm koj a) Tus lej nyiaj tshuav los ntawm nqe lus dhau los; thiab b) Cov nyiaj them tau txais txij li nqe lus kawg.
   • Cov Nqi Hluav Taws Xob Tam Sim No: Qhov no yog tus nqi tiag tiag ntsig txog koj qhov kev siv hluav taws xob hauv lub sijhawm them nqi kawg.
   • Cov Nqi Them Tam Sim No: Qhov no yog tus nqi tiag tiag ntsig txog koj qhov kev siv roj hauv lub sijhawm dhau los. Nws yog tus nqi uas koj yuav tsum tau them rau koj qhov kev siv hluav taws xob yog tias koj tsis tau tso npe rau hauv Kev Siv Nyiaj Txiag.
   • Tag Nrho Cov Nyiaj Txiag Tam Sim No: Qhov no qhia koj qhov nyiaj tshuav tam sim no ntawm lub sijhawm them nqi no. Qhov no yog qhov sib txawv ntawm koj cov nyiaj them txhua hli thiab cov nqi siv tiag tiag thaum koj tso npe rau hauv Kev Sau Nyiaj Txiag. Tus nqi koj tshuav / tshuav nqi yuav raug cuam tshuam rau hauv koj daim nqi yog tias koj yeem rho npe lossis raug tshem tawm ntawm qhov Kev Pabcuam Nyiaj Txiag.
      
9. Cov Lus Tseem Ceeb: Peb siv qhov chaw no los qhia cov ntaub ntawv raws sij hawm—los ntawm cov lus qhia txog kev nyab xeeb rau lub caij ntuj sov mus rau kev hloov kho tshiab.
   
   
10. Daim Ntawv Them Nyiaj: Xa daim foos no mus rau qhov chaw nyob uas tau qhia nrog koj cov nyiaj them poob haujlwm. Daim ntawv xa nyiaj xa mus qhia koj tus lej account, hnub kawg ntawm daim nqi thiab tag nrho cov nqi them. Rau koj qhov yooj yim, peb tau suav nrog lub hnab ntawv rov qab qhov rai. Thov tso daim ntawv rho nyiaj nrog qhov chaw nyob PG&E pom hauv lub qhov rais. Sab nraub qaum ntawm daim ntawv xa nyiaj muaj xws li thaj chaw rau koj los hloov kho koj cov ntaub ntawv nyiaj txiag, nrog rau cov ntsiab lus ntawm kev xaiv them nyiaj.

CCA, DA lossis CTA cov neeg siv khoom

Kev Siv Nyiaj Txiag tsis siv rau cov khoom siv hluav taws xob lossis kev yuav khoom ntawm koj cov nqi hluav taws xob yog tias koj yog Community Choice Aggregator (CCA), Direct Access (DA) lossis Core Transport Agent (CTA) cov neeg siv khoom.

Hauv qab no yog cov qauv siv hluav taws xob ntawm CCA / DA cov neeg siv khoom ntawm Kev Siv Nyiaj Txiag. Tag Nrho Cov Nyiaj Tau Los hauv qhov no suav nrog Cov Nyiaj Them Nqi Them Nqi them txhua hli thiab cov nqi hluav taws xob CCA/DA cuam tshuam.