TSEEM CEEB

Kev kuaj xyuas txog qhov tseeb tom qab kev sau npe

Puas tau muaj neeg hais kom koj txheeb xyuas cov ntaub ntawv rau CARE lossis FERA?

PEV rau cov neeg koom nrog CARE thiab FERA

 

Hauv nplooj ntawv no:

 

 

Kev txheeb xyuas tom qab sau npe kawm tiav (PEV) yog dab tsi?

Peb tsis tas yuav kom koj xa pov thawj ntawm kev tsim nyog thaum koj thov CARE lossis FERA. Txawm li cas los xij, tej zaum koj yuav raug yuam kom xyuas seb koj puas tsim nyog tom qab koj rau npe. Qhov no hu ua kev txheeb xyuas tom qab sau npe kawm (PEV).

 

Cov hau kev los xyuas koj txoj cai:

  1. Muab ib tsab ntawv qhia tias koj lossis ib tug neeg hauv koj tsev neeg koom nrog ib qho ntawm cov kev pabcuam pej xeem uas tsim nyog.
    LOS SIS
  2. Muab pov thawj ntawm cov nyiaj tau los hauv tsev neeg.
    LOS SIS
  3. Yog tias tsis muaj leej twg hauv koj tsev neeg koom nrog hauv qhov kev pab cuam pej xeem uas tsim nyog, thiab tsis muaj leej twg hauv koj tsev neeg muaj nyiaj tau los, xa daim ntawv Affidavit of Zero Incomeuas ua tiav nrog koj daim ntawv PEV uas ua tiav.

lus ceeb toom txog xwm txheej kub ntxhov ceevTseem Ceeb: Yog tias peb tsis hnov lus los ntawm koj ua ntej hnub uas tau teev tseg hauv email lossis tsab ntawv, koj cov luv nqi yuav raug tshem tawm.

Kuv yuav ua li cas thiaj ua tiav qhov kev txheeb xyuas tom qab sau npe tiav?

 

Muaj ob txoj hauv kev los ua kom tiav qhov kev txheeb xyuas no—hauv online lossis los ntawm kev rub tawm cov ntawv:

Ua kom tiav koj daim ntawv PEV online

1. Nrhiav tsab ntawv CARE lossis FERA PEV lossis email los ntawm PG&E.

Koj yuav tsum xa koj daim ntawv ua ntej hnub kawg uas tau teev tseg hauv tsab ntawv lossis email.

2. Tsim los yog nkag mus rau hauv koj tus account pge.com.

Mus rau pge.com. Xaiv lub pob Sign In kom nkag mus rau koj tus account. Yog koj tsis muaj ib tus account pge.com, koj yuav raug hais kom tsim ib tus.

3. Nrhiav thiab xaiv qhov txuas mus rau daim ntawv PEV.

Qhov txuas mus rau daim ntawv PEV yuav tsum yooj yim nrhiav hauv ib qho chaw ceeb toom nyob rau sab saum toj ntawm koj lub dashboard.

4. Sau tag nrho cov teb uas yuav tsum tau ua thiab paub meej tias koj cov ntaub ntawv.

Thaum koj tau sau tag nrho cov teb uas yuav tsum tau ua tiav lawm, xaiv Tom ntej. Koj yuav raug hais kom saib xyuas thiab txheeb xyuas koj cov ntaub ntawv.

5. Upload koj cov ntaub ntawv.

Tsuas yog luag lossis tso koj cov ntaub ntawv lossis siv qhov txuas Upload Files. Koj tuaj yeem thaij duab cov ntaub ntawv nrog koj lub xov tooj ntawm tes thiab upload lawv ua jpegs. Xaiv Tom Ntej.

6. Ua kom tiav qhov kev tshuaj xyuas zaum kawg thiab xa mus.

Koj tuaj yeem nkag mus rau hauv koj tus account thiab tshawb xyuas qhov xwm txheej ntawm koj qhov kev txheeb xyuas tom qab sau npe los ntawm kev xaiv qhov kev ceeb toom.

Rub tawm, ua kom tiav thiab kos npe rau koj daim ntawv PEV

1. Rub tawm cov ntawv PEV.

Cov ntawv muaj nyob rau hauv ntau hom lus.

Cov neeg koom nrog siv ntau yuav tsum tau daim ntawv PEV siv ntau. Kawm ntxiv txog PEV siv ntau.

2. Ua kom tiav daim ntawv thiab kos npe.

  • Sau tag nrho cov tswv cuab hauv tsev neeg, suav nrog koj, lwm cov neeg laus thiab cov menyuam yaus.
  • Yog leej twg tau txais kev pab los ntawm pej xeem, suav nrog txhua tus tswv cuab tab sis tsuas yog muab pov thawj rau tus neeg ntawd hauv qhov kev pab cuam xwb.
  • Yog tias tsis muaj leej twg tau txais kev pab los ntawm pej xeem lossis muaj nyiaj tau los, xadaim ntawv Affidavit of Zero Incomeuas tau ua tiav nrog koj daim ntawv PEV.

 

3. Xa koj daim ntawv PEV.

Koj tuaj yeem xa koj cov ntaub ntawv raws li cov hauv qab no:

  • Los ntawm xa ntawv los yog fax
  • Los ntawm kev sau email rau‭

Tseem muaj lus nug? Tshuaj xyuas "Yuav Ua Li Cas Xa Koj Daim Ntawv Pov Thawj Tsim Nyog Tau Txais Kev Pab Cuam CARE lossis FERA" (PDF) lossis saib cov yeeb yaj kiab hauv qab no.

  

Kuv tuaj yeem rub tawm daim ntawv PEV qhov twg?

Rub tawm daim ntawv CARE PEV (PDF, Lus Askiv)
Rub tawm daim ntawv FERA PEV (PDF, Lus Askiv)

Cov ntawv ua lwm hom lus tsis yog lus Askiv tuaj yeem pom hauv qab no.

Cov neeg siv ntau: Nrhiav cov ntawv rau PEV siv ntau

  

Kuv yuav xa cov ntaub ntawv PEV li cas?

Rub tawm"Yuav Ua Li Cas Xa Koj Daim Ntawv Pov Thawj Tsim Nyog Tau Txais Kev Pab Cuam CARE lossis FERA" (PDF), lossis ua raws li cov lus qhia hauv qab no.

Yog koj pom ib daim ntawv ceeb toom liab thaum koj nkag mus rau hauv:

  • Xaiv qhov txuas "kev ua yuav tsum tau ua" hauv daim ntawv tshaj tawm.
    xaiv qhov kev nqis tes ua CARE yog qhov txuas uas yuav tsum tau uaxaiv qhov kev nqis tes ua FERA yog qhov txuas uas yuav tsum tau ua

Yog tias koj TSIS pom daim ntawv ceeb toom liab thaum koj nkag mus:

  1. Mus rau ntawm My Account dashboard.
  2. Hauv qab "Kev Them Nyiaj," xaiv "Txhua yam haujlwm them nyiaj."
  3. Xaiv "Cov kev pab cuam pabcuam."
  4. Hauv qab "CARE/FERA," xaiv "Kawm ntxiv txog CARE/FERA thiab thov."
  5. Hauv qab "Xyuas kom meej koj cov nyiaj tau los," xaiv "Txheej Txheem Txheeb Xyuas Cov Nyiaj Tau Los."
    xyuas koj cov nyiaj tau los

Xa daim ntawv PEV uas tau ua tiav, kos npe thiab muaj hnub tim, thiab xa mus rau lossis xa fax, ntxiv rau tag nrho cov ntaub ntawv pov thawj txog cov nyiaj tau los lossis tsab ntawv pov thawj ntawm kev pabcuam pej xeem uas tau muaj hnub tim hauv ib xyoos dhau los mus rau:


PG&E CARE/FERA program
P.O. Box 29647
Oakland, CA 94604-9647

 

Fax: 1-877-302-7563

Xa cov ntaub ntawv ua tiav rau CAREandFERA@pge.comlos ntawm email.

 

Sau "CARE/FERA PEV" rau hauv kab ntawv email. Nco ntsoov muab koj cov ntaub ntawv txuas nrog:

  1. Daim ntawv PEV uas ua tiav, kos npe thiab hnub tim
  2. Koj cov ntaub ntawv tsim nyog rau CARE lossis FERA
    • Tsab ntawv pov thawj ntawm kev pabcuam pej xeem hnub tim hauv xyoo tas los lossis
    • Cov ntawm kev txheeb xyuas qhov nyiaj khwv tau los

Tseem muaj lus nug txog kev txheeb xyuas tom qab sau npe?

Cov chaw muab kev pab cuam thiab kev txhawb pab ntau ntxiv

Cov kev txo nqi ntxiv

Nrhiav cov ntaub ntawv qhia paub txog cov kev txo nqi rau cov kev pab cuam siv xov tooj thiab is taws nej (internet).

Siv qhov Kev Kuaj Xyuas Hluav Taws Xob Hauv Tsev (Home Energy Checkup)

  • Siv sij hawm li 5-feeb rau Kev Kuaj Xyuas Hluav Taws Xob Hauv Tsev (Home Energy Checkup).
  • Txheeb xyuas cov hauv paus ntawm hluav taws xob to tawm nyob hauv koj yim neeg.
  • Txais txoj kev npaj txuag hluav taws xob rau tus neeg siv hluav taws xob los ua kom cov nqi txhua hli ntawd tsawg tuaj.

Kev Npaj Pob Peev Nyiaj Tseg Them Nqi Hluav Taws Xob

Budget Billing yog ib qho cuab yeej siv dawb uas xam nruab nrab ntawm koj cov nqi hluav taws xob txhua zaus los pab koj tswj xyuas koj cov nqi hluav taws xob.

  • Teev tus qib ntawm cov kev them nyiaj txhua hli.
  • Them tam rau cov nuj nqis uas siab raws lub caij nyoog.