Where can I download a PEV form?
Download the CARE PEV form (PDF, English)
Download the FERA PEV form (PDF, English)
Forms in languages other than English can be found below.
High usage participants: Find forms for high usage PEV
IMPORTANT
PEV for CARE and FERA participants
On this page:
- What is post-enrollment verification?
- How do I complete post-enrollment verification?
- Where can I download a PEV form?
- How do I submit PEV documents?
What is post-enrollment verification (PEV)?
We do not require you to submit proof of eligibility when you apply for CARE or FERA. However, you may be required to verify your eligibility after enrollment. This is called post-enrollment verification (PEV).
Ways to verify your eligibility:
- Provide a letter showing that you or someone in your household participates in one of the qualifying public assistance programs.
OR - Provide proof of household income.
OR - If no one in your household participates in a qualifying public assistance program, and no one in your household has any income, submit a completed Affidavit of Zero Income form with your completed PEV form.
Important: If we do not hear from you by the date specified in the email or letter, your discount will be removed.
How do I complete post-enrollment verification?
1. Download the PEV forms.
Forms are available in various languages.
High usage participants require the high usage PEV form. Learn more about high usage PEV.
2. Complete and sign the form.
List all household members, including you, other adults and children receiving income on the form. If any member of your household, whether an adult or child, is receiving public assistance, you should still include all household members on the form. However, you are only required to provide proof of public assistance for the individual participating in the program.
If no one in your household participates in a qualifying public assistance program, and no one in your household has any income, submit a completed Affidavit of Zero Income form with your completed PEV form.
3. Submit your documents.
You can submit your documents in the following ways:
- Online
- By mail or fax
- By email
- English, CARE Post-Enrollment Verification Request Form (PDF)
- English, Large-Print CARE Post-Enrollment Verification Request Form (PDF)
- 中文, CARE Post-Enrollment Verification Request Form (PDF)
- Español, CARE Post-Enrollment Verification Request Form (PDF)
- Việt, CARE Post-Enrollment Verification Request Form (PDF)
- English, FERA Post-Enrollment Verification Request Form (PDF)
- English, Large-Print FERA Post-Enrollment Verification Request Form (PDF)
- Español, FERA Post-Enrollment Verification Request Form (PDF)
- 中文, FERA Post-Enrollment Verification Request Form (PDF)
- Việt, FERA Post-Enrollment Verification Request Form (PDF)
How do I submit the PEV documents?
There are two ways to submit your post-enrollment verification form and verification documents online.
- If you see a red "alerts banner" at the top of your screen:
- Select "Show More" to open additional alerts.
- Find PG&E's request to submit income verification documents.
- Select the link and follow the steps to complete your income verification.
- If you do not see a red "alerts banner" at the top of your screen:
- Go to “Payment Options."
- Select "Assistance Programs."
- Select "CARE/FERA."
- Select "Verify your income."
More resources and support
Additional discounts
Find information about discounts on phone and internet services.
Take the Home Energy Checkup
- Take the 5-minute Home Energy Checkup.
- Identify sources of wasted energy in your household.
- Get a custom savings plan to lower monthly bills.
Budget Billing
Budget Billing is a free tool that averages your annual energy costs to help you manage your bills.
- Level out monthly payments.
- Offset high seasonal bills.