Where can I download a high usage PEV form?
Download the CARE high usage PEV form (PDF, English)
Download the FERA high usage PEV form (PDF, English)
Forms in languages other than English can be found below.
IMPORTANT
CARE participants: You must enroll in the Energy Savings Assistance (ESA) program.
To continue receiving the CARE discount on your monthly energy bill, the California Public Utilities Commission (CPUC) requires that all CARE high usage customers participate in the ESA program.
- The program helps participants stay below 400% of their Baseline Allowance.
- The program provides energy-efficient home improvements at no cost.
- This is a CPUC requirement.
Note: FERA customers are not required to participate in ESA.
What is post-enrollment verification (PEV)?
We do not require you to submit proof of eligibility when you apply for CARE or FERA. However, you may be required to verify your eligibility after enrollment. This is called post-enrollment verification (PEV).
Ways to verify your eligibility:
- Provide a letter showing that you or someone in your household participates in one of the qualifying public assistance programs.
OR - Provide proof of household income.
OR - If no one in your household participates in a qualifying public assistance program, and no one in your household has any income, submit a completed Affidavit of Zero Income form with your completed high usage PEV form.
Important: If we do not hear from you by the date specified in the email or letter, your discount will be removed.
How do I complete high usage post-enrollment verification?
1. Download the high usage PEV forms.
Forms are available in various languages.
2. Complete and sign the form.
List all household members, including you, other adults and children receiving income on the form. If any member of your household, whether an adult or child, is receiving public assistance, you should still include all household members on the form. However, you are only required to provide proof of public assistance for the individual participating in the program.
If no one in your household participates in a qualifying public assistance program, and no one in your household has any income, submit a completed Affidavit of Zero Income form with your completed high usage PEV form.
3. Submit your documents.
You can submit your documents in the following ways:
- Online
- By mail or fax
- By email
If no one in your household participates in a qualifying public assistance program, and no one in your household has any income, submit a completed Affidavit of Zero Income form with your completed high usage PEV form.
How do I submit the high usage PEV documents?
There are two ways to submit your high usage post-enrollment verification form and verification documents online.
- If you see a red "alerts banner" at the top of your screen:
- Select "Show More" to open additional alerts.
- Find PG&E's request to submit income verification documents.
- Select the link and follow the steps to complete your income verification.
- If you do not see a red "alerts banner" at the top of your screen:
- Go to “Payment Options."
- Select "Assistance Programs."
- Select "CARE/FERA."
- Select "Verify your income."
More resources and support
Additional discounts
Find information about discounts on phone and internet services.
Take the Home Energy Checkup
- Take the 5-minute Home Energy Checkup.
- Identify sources of wasted energy in your household.
- Get a custom savings plan to lower monthly bills.
Budget Billing
Budget Billing is a free tool that averages your annual energy costs to help you manage your bills.
- Level out monthly payments.
- Offset high seasonal bills.