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Prevention, preparedness and support
With the increased wildfire threat our state faces, PG&E is enhancing and expanding our efforts to reduce wildfire risks and keep our customers and communities safe.
Take these steps today
Update your contact information
Attend a safety webinar
PG&E is hosting a series of online webinars for anyone interested in learning more about our Community Wildfire Safety Program. These virtual gatherings allow community members to learn more about wildfire safety and emergency preparedness, meet with PG&E representatives, ask questions and share feedback.
View the webinar schedule and previous webinar presentations
Watch a video series to help prepare for wildfires
A video series to help you prepare for wildfires
In readiness for wildfires, we encourage customers to protect their homes and communities. Watch our video series, 7 Saturdays to a More Fire-Resistant Home.
The 7-part series covers these topics:
- Defensible Space Around Your Home
- Clearing 100 Feet of Defensible Space
- Three Affordable Things You Can Do to Harden Your Home
- Preparing Your Family for Evacuation
- Fire-Resistant Landscaping 101
- A Guide to Making the Inside of Your Home More Fire Resilient
- Building a More Fire-Resilient Community
Start the series now
Learn about PSPS
Prepare for multiple-day outages
Learn about the Community Wildfire Safety Program
With the increased wildfire threat our state faces, PG&E is enhancing and expanding our efforts to reduce wildfire risks and keep our customers and communities safe. Our Community Wildfire Safety Program includes short-, medium- and long-term plans to make our system safer. Learn more at pge.com/cwsp.
Learn About Fast Trip Circuit Settings
To help further reduce wildfire risk, we are implementing a fast trip setting for some circuits in High Fire-Threat Districts (HFTD). This will automatically turn off the flow of electricity faster if a foreign object contacts an energized line or there is an issue with the equipment. This enhanced safety measure is due to the unprecedented drought and extremely dry conditions. It will be used when wildfire potential is the greatest, usually in late summer and fall.
This update makes the electric system safer and further minimizes wildfire risks. It may result in more frequent, longer-duration power outages. That is because PG&E crews must patrol the entire circuit to ensure there is no damage or hazards present. If necessary, our crews will perform any repairs prior to restoring power. Patrols are conducted either on the ground or in the air. In some cases, you may see helicopters performing aerial patrols. Note: if a power line is on your property, we may need access in order to restore power. Please allow our technicians access to patrol. The sooner they can patrol, the sooner we can restore power.
Outages that result from the fast trip setting enhancements are not Public Safety Power Shutoffs. With these fast trip outages, and other unplanned outages, it is not possible to provide customers or communities with advance notice because they are a system safety setting reacting to a foreign object striking a line or an equipment issue. This is why it is important to always be prepared for a potential power outage, as they could happen at any time and for an unknown duration. For emergency preparedness tips and sample emergency plans, visit safetyactioncenter.pge.com.
Apply for the Medical Baseline Program
Do you depend on electricity for your medical needs?
PG&E’s Medical Baseline program provides additional energy at the lowest price for gas and electric customers who are dependent on life-support equipment and/or require special heating or cooling needs for certain medical conditions.
Medical Baseline customers also receive extra outreach during a PSPS, which may include additional notifications, phone calls or a door knock to ensure they're aware and can make preparations to stay safe.
Learn about backup power
We understand how disruptive it is for our customers to be without power, so we encourage all customers to plan for an emergency and to be prepared for any extended outages due to extreme weather or natural disasters. To help you plan, PG&E provides information about backup power solutions, how to purchase them, and how to operate them safely at pge.com/backuppower.
PSPS Address Alerts for Non-PG&E Account Holders
Support after a wildfire
PG&E Safety Action Center
Looking for tips on how to prepare for emergencies and outages? Visit our Safety Action Center at safetyactioncenter.pge.com for resources, including how to build an emergency kit and plan.
PG&E Weather and PSPS 7-Day Forecast Website
Visit pge.com/weather to look at the weather conditions we’re monitoring and see the data we collect through our weather stations and high-definition cameras.
Disability Disaster Access Program
If you or someone you know has a disability or additional special needs, the California Foundation for Independent Living Centers may be able to help you get backup power, lodging and more for use during PSPS events and emergencies. Visit disabilitydisasteraccess.org for more information.
Enhanced Vegetation Management
PG&E's Enhanced Vegetation Management (EVM) program addresses vegetation that poses a higher potential for wildfire risk in high fire-threat areas. PG&E’s goal is to complete 1,800 EVM miles by the end of 2021, out of approximately 2,400 miles of total 2021 EVM scope of work. The 2021 goal is a subset of the total scope of work to account for projected operational constraints, including access issues, environmental considerations and permitting requirements. Our 2021 EVM scope of work addresses the top 1-3% of the risk.
Learn more about our Enhanced Vegetation Management program
Wildfire Safety resources
Wildfire Recovery Support
Wildfire Safety Webinars
Public Safety Power Shutoff resources
Frequently Asked Questions
Potential Outage Map
Live Outage Map
Humboldt Local Power Source Project (PDF, 1.7MB)
Other PG&E resources
Medical Baseline Program
Safety Action Center
Weather and PSPS 7-Day Forecast
Resources for those with accessibility, financial, language and aging needs
Community Wildfire Safety Program resources
See Our Progress (PDF, 95 KB)
See Our Progress by county (PDF, 11 MB)
Wildfire Mitigation Plan
System Inspections Program
Enhanced Vegetation Management