For the most up-to-date information in your language, please call 1-866-743-6589.
Prevention, preparedness and support
With the increased wildfire threat our state faces, PG&E is enhancing and expanding our efforts to reduce wildfire risks and keep our customers and communities safe.
Take these steps today
Update your contact information
Attend a safety webinar
PG&E is hosting a series of online webinars for anyone interested in learning more about our Community Wildfire Safety Program. These virtual gatherings allow community members to learn more about wildfire safety and emergency preparedness, meet with PG&E representatives, ask questions and share feedback.
View the webinar schedule and previous webinar presentations
Learn about PSPS
Prepare for multiple-day outages
Learn about the Community Wildfire Safety Program
With the increased wildfire threat our state faces, PG&E is enhancing and expanding our efforts to reduce wildfire risks and keep our customers and communities safe. Our Community Wildfire Safety Program includes short-, medium- and long-term plans to make our system safer. Learn more at pge.com/cwsp.
Apply for the Medical Baseline Program
Do you depend on electricity for your medical needs?
PG&E’s Medical Baseline program provides additional energy at the lowest price for gas and electric customers who are dependent on life-support equipment and/or require special heating or cooling needs for certain medical conditions.
Medical Baseline customers also receive extra outreach during a PSPS, which may include additional notifications, phone calls or a door knock to ensure they're aware and can make preparations to stay safe.
Learn about backup power
We understand how disruptive it is for our customers to be without power, so we encourage all customers to plan for an emergency and to be prepared for any extended outages due to extreme weather or natural disasters. To help you plan, PG&E provides information about backup power solutions, how to purchase them, and how to operate them safely at pge.com/backuppower.
Not a PG&E account holder? Sign up for PSPS ZIP Code alerts
Those who are not PG&E account holders can receive PSPS event notifications by ZIP Code. This is especially useful for tenants, caretakers, travelers, parents of school-age children and other non-account holders. The system allows you to select the ZIP Code(s) that you want to receive PSPS notifications for. Notifications are not address-specific as they are only based on the ZIP Code provided.
Those who are interested in ZIP Code notifications can sign up for voice or text message alerts by calling 1-877-9000-PGE (1-877-900-0743) or texting “ENROLL” to 97633. More information about the tool is available at pge.com/pspszipcodealerts.
Support after a wildfire
PG&E Safety Action Center
Looking for tips on how to prepare for emergencies and outages? Visit our Safety Action Center at safetyactioncenter.pge.com for resources, including how to build an emergency kit and plan.
PG&E Weather and PSPS 7-Day Forecast Website
Visit pge.com/weather to look at the weather conditions we’re monitoring and see the data we collect through our weather stations and high-definition cameras.
Disability Disaster Access Program
If you or someone you know has a disability or additional special needs, the California Foundation for Independent Living Centers may be able to help you get backup power, lodging and more for use during PSPS events and emergencies. Visit disabilitydisasteraccess.org for more information.
Wildfire Safety resources
Wildfire Recovery Support
Wildfire Safety Webinars
Public Safety Power Shutoff resources
Frequently Asked Questions
Potential Outage Map
Live Outage Map
Humboldt Local Power Source Project (PDF, 1.7MB)
Other PG&E resources
Medical Baseline Program
Safety Action Center
Weather and PSPS 7-Day Forecast
Community Wildfire Safety Program resources
See Our Progress (PDF, 160 KB)
See Our Progress by county (PDF, 8.1 MB)
Wildfire Mitigation Plan
System Inspections Program
Enhanced Vegetation Management