Update your contact information
To make sure you can get a message if a coming outage could impact your home or business, it is important we have your current contact information. Visit the power shutoff alerts page or call 1-866-743-6589 to update your contact information.
Sign up for address alerts
You can sign up to receive alerts for any address. These Public Safety Power Shutoff alerts are available in multiple languages by call or text.
SIGN UP FOR ADDRESS ALERTS
Attend a safety webinar
PG&E conducts online webinars about our Community Wildfire Safety Program. Community members can learn more about wildfire safety and meet with PG&E representatives. View the webinar schedule and previous webinar presentations.
Learn about enhanced powerline safety settings
Our powerlines will turn off within one-tenth of a second if a problem is detected. Outages only occur when there is a potential wildfire threat, so outages will be less likely when wildfire risk is lower. Learn more about Enhanced Powerline Safety Settings.
Learn about PUBLIC SAFETY POWER SHUTOFFS
Learn more about what to expect, how to prepare and available support services. We know losing power disrupts lives, so shutoffs are only used as a tool of last resort to prevent wildfires. Learn about Public Safety Power Shutoffs.
Apply for the Medical Baseline Program
PG&E's Medical Baseline Program offers assistance for residential customers who need electricity for medical needs. The program includes additional energy at a lower rate and extra notifications. Apply for the Medical Baseline Program online or by calling 1-800-743-5000.
Certify for vulnerable customer status
If you or someone in your household has a serious illness or condition that could be life threatening if electric or gas service is disconnected, register for Vulnerable Customer Status.
Learn about backup power
We encourage all customers to prepare for outages. To help you plan, review our information about backup power solutions, how to purchase them and how to operate them safely. Learn more about backup power.
Learn about the Community Wildfire Safety Program
California continues to experience an increase in wildfire risk and a longer wildfire season. Find out everything we are doing to improve our electric system. Learn more about the Community Wildfire Safety Program.
Support after a wildfire
PG&E Safety Action Center
Looking for tips on how to prepare for emergencies and outages? Visit our Safety Action Center for more information.
PG&E Weather and Public Safety Power Shutoff 7-Day forecast
Visit our weather page to see weather conditions we're monitoring.
Disability Disaster Access Program
We are collaborating with the California Foundation for Independent Living Centers Disability Disaster Access and Resources Program to support the Access and Functional Needs community. Visit the Disability Disaster Access & Resources Program.
PG&E is partnering with the California Network of 211s to provide help for customers who rely on power for health issues. 211 is a free, confidential service that provides 24/7 connections to local resources and assists with emergency preparedness planning. To learn more about 211, call 211, text “PSPS” to 211-211 or visit 211.org.
Wildfire Safety resources
Wildfire Recovery Support
Wildfire Safety Webinars
Public Safety Power Shutoff resources
Frequently Asked Questions
Potential Outage Map
Live Outage Map
Humboldt Local Power Source Project (PDF, 1.7 MB)
Other PG&E resources
SAFETY AND RELIABILITY UPDATE (PDF, 3.11 MB)
Medical Baseline Program
Safety Action Center
Weather and PSPS 7-Day Forecast
Resources for those with accessibility, financial, language and aging needs
Community Wildfire Safety Program resources
Wildfire Mitigation Plan
System Inspections Program
Enhanced Vegetation Management