All Californians need to take important steps to get ready before the 2019 wildfire season, such as creating an emergency kit and thorough emergency plan. Learn more about what California’s largest energy companies are doing to address the threat of wildfire and Public Safety Power Shutoffs at prepareforpowerdown.com.



Before, during and after a Public Safety Power Shutoff


As part of our Community Wildfire Safety Program, PG&E is implementing additional precautionary measures to help reduce the risk of wildfires. If extreme fire danger conditions threaten a portion of the electric system serving your community, it may be necessary for us to turn off electricity in the interest of public safety. This is called a Public Safety Power Shutoff.


What this means for our customers


Our Public Safety Power Shutoff program now includes all electric lines that pass through high fire-threat areas – both distribution and transmission.


While customers in high fire-threat areas (based on the CPUC High Fire-Threat District map) are more likely to be affected, a public safety power outage could impact any of the more than 5 million customers who receive electric service from PG&E. This is because the energy system relies on power lines working together to provide electricity across cities, counties and regions.


We want to work together to help our customers prepare and keep your home, family or business safe during extreme weather and possible outages. Learn more about how to prepare a safety plan. Because extreme weather can last several hours or days, for planning purposes, we suggest customers prepare for outages that could last longer than 48 hours.


Create an emergency kit

Prepare for outages

Please make sure we have your correct email address, landline and mobile number so we can reach out to you in advance of a Public Safety Power Shutoff event, when possible.


Update your contact information

Download Our Public Safety Power Shutoff Fact Sheet (PDF, 562 KB)

Download Our Public Safety Power Shutoff Policies and Procedures (PDF, 5.8 MB)

Download the Public Safety Power Shutoff Jun. 21, 2019 report (PDF, 6.7 MB)

Download the Public Safety Power Shutoff Nov. 27, 2018 report (PDF, 344 KB)

Download the Public Safety Power Shutoff Oct. 31, 2018 report (PDF, 1.2 MB)

Download Our Master Meter Tenant Fact Sheet (PDF, 81 KB)

Para obtener más información en español (PDF, 77 KB)

Để tải xuống các tài liệu liên quan bằng tiếng Việt (PDF, 45 KB)

用中文了解更多這項相關資訊 (PDF, 385 KB)

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Public Safety Power Shutoff

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Public Safety Power Shutoff

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Community Wildfire Safety Program


Find out about the additional precautionary measures we're taking to further reduce wildfire risks and help keep the customers and communities we serve safe.


See what we are doing