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PG&E resources

Our goal is to keep you safe. We know that losing power disrupts lives. That is why we are listening to our customers and finding ways to reduce the impact of Public Safety Power Shutoffs (PSPS), without compromising safety.

All PG&E Community Resource Centers follow state and county guidelines to mitigate COVID-19, including the enforcement of face coverings, temperature checks, social distancing and other precautions.

We have the following resources available to support you throughout a PSPS.

Community Resource Centers

Community Resource Centers

In areas affected by a shutoff, PG&E opens daytime Community Resource Centers. Each center offers an ADA-accessible restroom and hand-washing station, basic medical equipment charging, device charging, Wi-Fi and other amenities.

Medical Baseline program

Medical Baseline Program

Do you rely on electrical power for medical needs? Find out if you qualify for the Medical Baseline Program, how to sign up and the benefits of the program.

Will you need extra help during a Public Safety Power shutoff?

Will you need extra help during a Public Safety Power shutoff?

If you or someone you know has a disability, or requires accessibility, financial or language support, PG&E has partnerships to provide resources to those who need them most.

Resources for those with accessibility, financial, language and aging needs
Generators and backup power

Generators and backup power

Find out if a generator or other form of backup power is right for you, discover backup power options and learn about financing options.

Third-party resources


Related links

Improving PSPS

Find out what we are doing every day to make our system safer and more resilient. Also, learn how we're improving PSPS for our customers and communities.

Prepare for a PSPS

Find out how to prepare for an upcoming PSPS and safety tips if your power is shut off.

PSPS updates and alerts

Find the status of a current PSPS event, sign up for PSPS alerts and learn how and when you’ll be notified by us in the event of a PSPS.