View a sample gas and electric statement, standard: page 3

Image of the energy statement highlighting numbers that are explained in the page


16. Details of electric charges: includes your rate

This section describes the service period and confirms the address at which electricity is received. Your service agreement identification number is different from your account number. A service agreement documents your particular arrangement with PG&E (including rate plan). This section also includes your rate schedule information, which identifies the type of utility service you receive and how PG&E calculates your bill.

17. Electricity usage: notes your electricity usage during a given timeframe

  • Customer charge: Customers on certain rate plans are charged a fixed fee for service, regardless of the amount of energy consumed, as well as volumetric charges.
  • Energy charges: Understanding your electric charges starts with understanding kilowatt hours (kWh). Kilowatt hours are the units used to measure your electric use. You are billed based on how much electricity, in kWh, you use each month.

18. Credits and taxes: account information that may affect your total charges

State and local governments may place taxes on your energy use.

19. Total electric charges: total electricity charges, including credits and taxes

The total charges for your electric use, including any credits and applicable taxes.

20. Daily usage chart: shows when you used the most energy this month*

This daily usage chart visually shows which days you used the most electricity this month.

21. Service information: details about the electric meter at your business

The meter at your business tracks your electricity usage. Your Prior Meter Reading indicates the reading on the meter at the beginning of the billing period, and your Current Meter Reading indicates the reading at the end of the billing period. Your Total Usage is the difference between these two readings.

22. Additional messages: timely information from PG&E*

If relevant, PG&E uses this space to share timely information, ranging from summer safety tips to regulatory updates.


* Missing a section? Please note that some sections of your energy statement may not always be displayed due to spacing limitations, or information about special programs that isn’t relevant to your account.

To know other aspects of your bill, visit:

Gas and electric statement, standard: Page 1
Gas and electric statement, standard: Page 2
Gas and electric statement, standard: Page 4