Kev Ceeb Tom Xwm Txheej Kub Ceev

Smartac™ program

SmartAC yog ib qhov kev pab cuam uas pab tiv thaiv cov hwjchim interruptions

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

     

    Txhiab tus air conditioners khiav ib zaug yuav muab ib hom rau daim phiaj, uas yuav ua rau nws nyuaj thiab kim tau fais fab rau sawv daws uas xav tau nws.

     

    Ua ib tug nyob hauv qhov kev pab cuam SmartAC, koj yuav pab peb ua daim phiaj txhim khu kev qha rau sawv daws los shifting tej koj lub zog siv tawm hauv cov sij hawm thaum nws tseem nyob thov. Ua ke, peb yuav ua hauj lwm los tiv thaiv cov hwjchim interruptions thaum uas ua rau koj zoo heev.

     

    SmartAC qhov tsim nyog tau txais kev pab thiab cov ntaub ntawv sau npe

    lub cim kev ceeb toom qhia paub tseem ceeb Tseem ceeb: SmartAC thermostats yog tam sim no kaw rau cov npe tshiab.

    Qhov kev pab cuam SmartAC rewards koj tau yooj ywm yooj ywm nrog koj ntse thermostat teem. Yog kho koj lub sij hawm teem tseg ces koj AC siv tsawg zog thaum lub sij hawm uas feem ntau-thov teev, thiab ua kom sib haum koj siv txhiab tus lwm tus', peb yuav pab tiv thaiv cov hwjchim interruptions thaum uas ua rau koj nyiam heev.

     

    SmartAC thermostat tsim nyog

     

    • Ua ib PG&E hluav taws xob cov neeg uas muaj tsawg kawg yog ib Wi-nkaus enabled ntse thermostat 
    • Muaj ib tug Wi-nkaus network uas yog ib txwm rau
    • Muaj ib lub twj cua txias cua sov los yog twj tso kua mis rau hauv kev khiav hauj lwm. Ob lub tsev uas muaj qhov rais, phab ntsa, evaporative coolers, los yog variable speed twj tso kua mis los yog cua txias tsis tsim nyog
    • Tsis muaj npe nkag rau lwm PG&E los yog peb tog zog incentive program

     

    Nws muaj nws ib qho kev pab cuam rau tsev neeg.

    SmartAC thermostat FAQ thiab cov ntsiab lus thiab cov neeg mob

    SmartAC thermostats?
    PG& E rewards koj tau yooj ywm yooj ywm nrog koj ntse thermostat teem. Raws li ib tug neeg smartAC, koj pab ua lub zog grid txhim khu kev qha rau sawv daws.

     

    Ntawm no yog li cas nws ua haujlwm: rau hnub kub heev, txhiab tus cua txias khiav thaum ib zaug yuav muab ib hom rau daim phiaj. Hnub thaum PG&E anticipates yuav muaj ib tug thov siab rau zog, SmartAC yuav teem ib qho kev tshwm sim hnub. Qhov no txhais tau tias peb yuav ua haujlwm ib txhia koj lub zog siv tawm hauv cov sij hawm thaum muaj coob tus neeg siv lawv cov cua txias. Peb mam li ua qhov no los ntawm kev ua hauj lwm nrog koj thermostat kom koj lub tsev nyiam txhua hnub, hos yog yooj ywm yooj ywm txog thaum koj lub tsev txias.

     

    Yog kho koj lub sij hawm teem tseg ces koj AC siv tsawg zog thaum lub sij hawm uas feem ntau-thov teev, thiab ua kom sib haum koj siv txhiab tus lwm tus', peb yuav pab tiv thaiv cov hwjchim interruptions thaum uas ua rau koj nyiam heev.

     

    Nyeem SmartAC thermostat nqe lus thiab cov neeg mob

     

    Dab tsi ua rau ib tug ntse thermostat ntse?
    Ib smart thermostat yog ib tug Wi-nkaus enabled ntaus uas automatically adjusts koj lub tsev cua kub thiab txias. Koj yuav "teem nws thiab tsis nco qab txog nws" rau ntau yooj yim siv thiab convenience, thaum txuag zog. Ib txhia qauv pub rau tej thaj chaw deb xyuas thiab tswj los ntawm koj tus xov tooj txawb, ntsiav tshuaj los yog laptop, los yog qhov twg koj tshwm sim tau.

    Raws li LUB HNUB QUB ZOG, cua sov thiab txias koj lub tsev yuav raug nqi txog $900 ib xyoo. Ib smart thermostat yuav txuag tau zog thiab nyiaj los tswj kub.

     

    Yuav SmartAC pab kuv txuag rau kuv daim nqi?
    Lub hom phiaj ntawm qhov kev pab cuam SmartAC tsis tas siv hluav taws xob hluav taws xob, tiam sis ua haujlwm thaum koj siv hluav taws xob teev thaum nws tseem tsis tau thov. Qhov no ua haujlwm pab peb khi ntxiv rau cleaner, ntau npaum zog qhov chaw, thiab nws pab kom muaj ib tug txhim khu kev qha zog mov rau sawv daws.

     

    Txawm li ntawd los, installing thiab programming ib smart thermostat yuav txuag tau koj lub zog thiab nyiaj (piv rau ib tug txheem los yog programmable thermostat). Yog hais tias koj tsis muaj ib tug ntse thermostat, los yog tsis tau programmed koj, muas thiab programming ib tug yuav ua kom koj zog efficiency.

     

    SmartAC pab qhov chaw?
    Thaum thov rau hluav taws xob yog siab, cov neeg zov me nyuam zog tej zaum yuav tsum tig los tsawg environmentally phooj ywg fais fab qhov chaw kom haum raws li sawv daws xav tau. Qhov kev pab cuam SmartAC yuav pab tau qhov chaw los txwv qhov xav tau tig rau cov neeg tsawg environmentally phooj ywg los mus ntsib hluav taws xob thov rau hnub kub heev.

     

    Qhov txawv ntawm SmartAC thiab eco+?
    Yog hais tias koj muaj ib tug ecobee thermostat, SmartAC yuav ua hauj lwm nrog lub eco + zej zog zog nyiaj ua hauj lwm rau koj thermostat kom koj lub tsev zoo heev thaum shifting koj lub zog siv thaum muaj kev tshwm sim. Thaum koj xub kos npe rau qhov kev pab cuam SmartAC, koj yuav siv cov ecobee app kos npe los ntawm eco+. Tom qab koj tsim koj lub sij hawm teem tseg, SmartAC yuav ua hauj lwm ua ke nrog eco + kom paub koj preferences thiab kom koj nyiam thaum muaj kev tshwm sim hnub.

     

    Qhov txawv ntawm SmartAC thiab Nest Rush teev rewards?
    Yog hais tias koj muaj ib google Nest thermostat, SmartAC tej hauj lwm nrog nest rush teev rewards. Thaum koj xub kos npe rau qhov kev pab cuam SmartAC, koj yuav mus txog ib qho kev pab cuam rau Rush teev rewards. Tom qab koj tsim koj thermostat teev, SmartAC yuav ua hauj lwm ua ke nrog Nest qab lub scenes kom paub koj preferences thiab kom koj nyiam thaum muaj kev tshwm sim hnub.

     

    Yog ib tug nyob hauv Rush teev Rewards tsis tas yuav muaj kev cai ntxiv los yog thermostat adjustments piv rau SmartAC rau nws tus kheej.

     

    Muaj dab tsi?
    Yog xav paub ntxiv txog SmartAC thermostats, thov hu rau 1-833-758-2538, Monday – Friday, 6.m. – 6 p.m. PT, excluding tsoom fwv teb chaws cov hnub caiv.

    Kuv yuav ua li cas kuv ntse thermostat?

    Programming koj thermostat tsim ib lub sij hawm uas yuav ua rau koj nyiam thiab kuj xyuas kom meej tias thaum muaj kev tshwm sim hnub, PG&E kho kom koj tsis pub dhau ob peb degrees ntawm cov teem tseg.

     

    Zes
    Qhov yooj yim tshaj plaws rau koj nest thermostat siv lub Nest app. Rau tej tus qauv thermostat qauv, koj kuj tsim ib lub sij hawm siv thermostat xwb. Saib Nest Support ntawm thermostat kub teem rau daim ntawv qhia txog cov lus qhia thiab tswv yim rau tsim ib lub sij hawm teem tseg rau koj ntaus ntawv.

     

    ecobee
    Koj yuav tsim tau ib lub sij hawm siv cov ecobee app los yog rau lub thermostat xwb. Sau cov kauj ruam-ntawm-kauj ruam yog thaum ecobee txhawb.

    Yog hais tias koj xav yees duab qhia, xyuas seb ecobee tus yees duab ntawm programming koj thermostat.

     

    Sensi
    Los ua ib lub sij hawm rau koj Sensi, siv cov Sensi app. Sensi lub website muaj ib tug yees duab qhia los piav txog txoj kev tsim ib lub sij hawm teem tseg. Los yog, yog hais tias koj xav sau cov lus qhia, lawv yuav nrhiav tau nyob rau ntawm nplooj ntawv 5 ntawm lub Sensi App Navigation thiab Teem qhia (PDF).

     

    Honeywell tsev TCC
    Los ua ib lub sij hawm rau koj Honeywell Home thermostat, mus ntsib lub Honeywell tsev txhawb thiab xaiv "Kuv xav tau kev pab programming kuv thermostat." Xaiv koj honeywell tsev qauv nrhiav cov lus qhia rau koj tus ntaus ntawv.

     

    Kuv yuav ua li cas yog hais tias kuv muaj teeb meem nrog kuv thermostat?
    Yog hais tias koj nyob nraum muaj teeb meem nrog koj thermostat, los yog muaj lus nug txog installation los yog siv, hu rau koj tus manufacturer cov neeg muas zaub:

    • Nest Cov Neeg Muas Zaub: support.google.com/googlenest/gethelp
    • ecobee Customer Support: 1-877-932-6233
    • Emerson Sensi Customer Support: 1-888-605-7131
    • Honeywell tsev TCC cov neeg muas zaub txhawb: 1-800-468-1502

    Cua txias yog dab tsi?
    Central cua txias yog ib lub kaw lus uas ua haujlwm nrog koj lub tsev duct lawv coj sov so, txias, thiab ces faib nws rov qab mus rau hauv koj lub tsev. Ib chav tsev cua txias uas sits hauv koj lub qhov rais, los yog ib chav tsev uas yog mounted rau koj phab ntsa los yog pem teb, tsis hab txhawb cua txias.

     

    Opt-in rau SmartAC txhua hnub nyiaj siv eco +

    Enable eco+ nyob rau hauv koj ecobee app coj kom zoo dua ecobee lub sij hawm-siv feature ua haujlwm koj lub tshav kub kub thiab txias siv sij hawm thaum zog yog kim kim. Nkag rau hauv txhua hnub nyiaj los ntawm eco+.

    Xaiv cov eco+ icon rau lub tsev screen ntawm koj ecobee app.

    • Sau eco+ teev thiab xaiv "Sij hawm siv."

    Xaiv koj lub sij hawm-siv tus nqi ntawm tus nqi uas teev.

    • Tsis paub tseeb tias yog koj nyob nraum nkag rau hauv ib lub hom phiaj ntawm-siv tus nqi? Nyem cov lus qhia icon thiab ua raws li cov lus qhia uas yuav nrhiav tau koj txoj kev npaj seb yuav ua li cas.

    Txuag koj lub sij hawm-siv txoj kev npaj khomob.


    Thaum koj txuag koj lub sij hawm-siv tus nqi npaj, cia li zaum rov qab thiab cia eco + thiab txhua hnub nyiaj optimize koj siv zog.

    SmartAC txhua hnub nyiaj txiag kev pab cuam?
    Niaj hnub nyiaj muaj cov neeg koom ntawm qhov kev pab cuam SmartAC qhov kev pab cuam kom tau txhua hnub, customized thermostat adjustments uas yuav pab tau lawv tswj lawv cov nqi zog. Nws muaj rau cov neeg muas zaub uas muaj nyob rau lub sij hawm-siv cov kev pab them nqi thiab muaj Sensi los yog ecobee thermostats ntsia hauv lawv lub tsev.

     

    Nws ua hauj lwm li cas?
    Nrog lub sij hawm-siv tus nqi lub hom phiaj, hluav taws xob nqi ntau tshaj ntawm tej ncov teev lig rau hnub thaum thov yog siab, thiab tsawg dua thaum tsawg-thov teev thaum renewable zog yog plentiful ntau. Qhov no txhais tau tias koj yuav txuag tau los shifting koj lub zog siv tawm ntawm ncov teev. Uas yog qhov twg txhua hnub nyiaj los nyob rau hauv.

     

    Ua ib tug neeg koom ntawm qhov kev pab cuam SmartAC, koj twb siv koj ntse thermostat los automatically ua haujlwm koj lub zog siv rau lub caij ntuj sov kub hnub thaum SmartAC txheej xwm. Txhua hnub nyiaj yuav siv sij hawm rau theem tom ntej no, ua hauj lwm nrog koj thermostat nrhiav txhua hnub txuj txuag.

     

    Yog ua tej yam me me txhua hnub rau koj lub sij hawm teem tseg, nws yooj yim koj lub zog siv kom deb ntawm ncov pricing teev thaum uas ua rau koj txias thiab zoo heev.

     

    Qhov kev pab cuam no yog raws li koj lub sij hawm teem tseg kom koj nco ntsoov, thiab feem ntau koj txias rau hnub kub yog ua thaum lub sij hawm thaum cov nqi zog tsawg dua.

     

    Kuv yuav ua li cas thiaj nkag tau rau hauv txhua hnub nyiaj?
    Txhua hnub nyiaj yog tam sim no tsuas muaj rau qhov kev pab cuam SmartAC uas yog tswv Emerson Sensi los yog ecobee thermostats. Tu siab Nest thiab Honeywell tsev tag nrho connect comfort thermostats yuav tsis tam sim no tsim nyog rau txhua hnub nyiaj.

    • Yog hais tias koj tsis tau ib tug neeg SmartAC:
      Ua ntej tshaj, sau npe rau koj Sensi los yog ecobee hauv qhov kev pab cuam SmartAC. Thaum koj nyob nraum nkag rau hauv SmartAC thiab tau txais ib tug txais tos email paub tseeb hais tias koj qhov kev pab cuam muaj tau processed, koj yuav koom txhua hnub nyiaj. Koj yuav tau txais ib tug email inviting koj koom rau hauv txhua hnub nyiaj tom qab koj kos npe rau SmartAC. Yog hais tias koj sim nkag tau ua ntej koj smartAC muaj tau processed, koj yuav tsis tau ua kom tiav cov opt-in rau txhua hnub nyiaj.
    • Yog hais tias koj twb yog ib tug neeg SmartAC thiab muaj ib tug ecobee ntse thermostat:
      1. Qhib koj ecobee app thiab nias rau kuv ecobee nyob rau sab laug.
      2. Nyob rau hauv cov zaub mov rau hauv qab txoj cai, xaiv eco+. Tsis muaj npe nkag rau hauv eco+? Ua raws li cov kauj ruam hauv koj app kos npe.
      3. Xaiv koj lub chaw tso dej (Pacific Gas and Electric) thiab coj mus rhaub "Txuag qhov chaw muab kev pab".
      4. Xaiv koj lub tsev lub sij hawm-siv tus nqi ntawm cov kev xaiv uas muaj teev. Yog hais tias koj tsis paub koj lub sij hawm-siv tus nqi, koj yuav nrhiav tau nws los ntawm kev ntsuam xyuas koj daim nqi los yog logging rau koj tus account hauv internet.
      5. Coj mus rhaub "Ua li cas".
      6. Zaum rov qab thiab cia eco + thiab txhua hnub nyiaj optimize koj lub zog siv!
    • Yog hais tias koj twb yog ib tug neeg SmartAC thiab muaj ib tug Emerson Sensi ntse thermostat:
      1. Mus saib qhov kev pab mus kawm ntawv. Qhov txuas no kuj yuav muaj nyob rau hauv tus email inviting koj koom txhua hnub nyiaj.
      2. Xaiv "nkag tam sim no," thiab koj yuav tau coj mus rau ib nplooj ntawv uas koj yuav xaiv tau koj thermostat hom.
      3. Xaiv Sensi.
      4. Sau daim ntawv uas ua rau koj cov ntaub ntawv SmartAC.
      5. Tshawb kom paub meej tias koj qhov chaw nyob. Yog peb nrhiav tsis tau koj tus account siv koj qhov chaw nyob, koj yuav raug prompted sau koj tus PG&E tus account.
      6. Pom zoo rau cov nqe lus thiab tej yam kev mob.
      7. Koj nyob nraum ua li cas! Nyeem cov lus qhia kom paub tseeb tias thaum koj txhua hnub kho yuav pib, ces zaum rov qab thiab txaus siab rau cov nyiaj!

    Yuav ua li cas txhua hnub nyiaj pab kuv txuag tau?

    Koj lub zog npaum li cas hloov nyob ntawm lub sij hawm hnub ntawd. Koj lub sij hawm-siv tus nqi npaj muaj txo pricing thaum feem ntau ntawm cov hnub thaum cov nqi los ua kom muaj hluav taws xob hluav taws xob yog txo vim muaj zog tauj dua tshiab, tiam sis nqi ntau thaum ncov pricing teev lig rau tav su/thaum yav tsaus ntuj.

    Ua tsaug rau koj txaus siab rau qhov kev koom tes hauv lub pacific roj thiab hluav taws xob tuam txhab ("PG&E") SmartAC Smart Thermostat Pilot ("Pilot") DVR los ntawm Uplight, Inc. ("Uplight") rau PG& E. Cov pilot Koom tes nrog cov ntsiab lus thiab tej yam kev mob (cov lus") yog ib daim ntawv pom zoo raws li txoj cai (Agreement) ntawm koj thiab PG&E governing koj kev koom tes hauv lub Pilot

    Clicking ["Kuv POM ZOO"] nyob rau hauv lub Pilot hauv internet khw los yog txwv tsis pub koom rau hauv lub Pilot, koj ("Participant") yog pom zoo kom tau ua txhua yam los ntawm cov nqe lus no.

    1. tus tsav. Tus tsav yog qhib rau PG&E-xaiv cov neeg koom nrog ib central cua txias thiab ib WiFi-enabled ntse thermostat ("Device") uas yuav tau remotely tej tshuaj los ntawm Uplight thaum lub demand teb (DR) caij rau ib smartAC kev tshwm sim ("Kev tshwm sim") thiab txhua hnub siv (TOU) (yog muaj) raws li txhais tau hais tias. PG& E yuav siv txhua pilot tus neeg smartMeter cov ntaub ntawv thiab/los yog thermostat telemetry los ntsuas kev kawm nyob rau pilot. Cov neeg tau txais kev pab uas nkag rau hauv tus Pilot yog tsim nyog rau incentives raws li outlined nyob rau hauv seem 7 ntawm cov nqe lus no.
    2. Kev Tsim Nyog Tau Txais Kev Pab. PG&E yuav tsum txiav txim seb nws txoj kev tsim nyog tau txais kev pab uas yuav tsum muaj xws li:
      • Cov neeg tau txais kev pab hluav taws xob rau ib thaj tsam.
      • Neeg muaj ib PG&E SmartMeter.
      • Tus neeg tau txais kev pab muaj feem tau Wi-nkaus enabled ntaus ntawv. Tsim nyog tau txais kev pab yuav hloov lub sij hawm mus ua ke thiab yuav muab teev nyob rau hauv lub website.
      • Neeg muaj ib chav tsev hab txhawb cua txias uas yuav tsum tau khiav lag luam thaum DR caij, los ntawm tsawg kawg yog 4-9 pm.
      • Tus neeg tau txais kev pab yuav tsis muaj npe nyob rau lwm PG& E, DR, Community Xaiv Aggregator (CCA), los yog peb tog DR program thiab yuav tsum tau koom rau hauv tus tsav los ntawm Nest los yog Ecobee (yuav muaj kev cuam tshuam rau lawv cov ntaub ntawv) los yog emerson los yog Honeywell Tsev Tag nrho Connect.
      • Tus neeg koom, ua ntej yuav koom tes nrog tus Tsav tsheb, tau txais kev tso cai los ntawm tus tswv-tsev los yog tus tswv tsev.
      • Tus neeg koom yuav tsum muab cov lus qhia uas yuav tsum tau txais Pilot communications.
    3. Tus neeg tau txais kev pab tswj txoj cai tswj. Cov neeg pom zoo thiab grants PG&Uplight tej thaj chaw deb mus tswj tus neeg nkag mus rau hauv ntaus ntawv kom Uplight, thaum muaj kev tshwm sim, yuav tsum hloov tus ntaus ntawv kub setpoint rau tus Tsav. Tus ntaus ntawv tsis xav tau kev pab los ntawm tus neeg koom. Tom ntaus ntawv kub setpoints remotely ua los ntawm Uplight tej zaum yuav manually overridden thaum twg los ntawm tus neeg koom.
    4. Tsav Mus Rau Kev Kawm Ntawv. Cov neeg koom yuav tau txais ib tug email paub tseeb txog lawv qhov kev nkag rau hauv lub Pilot uas yuav tsum mus txog rau lub kaum hli ntuj 31, 2023, tsuas yog ncua sij hawm sai sai li sai tau raws li muab nyob rau hauv cov nqe lus ("Pilot Enrollment Period"). Tus neeg yuav tsum tau continuously nkag rau hauv lub Pilot thaum lub rau hli ntuj 1 thiab lub kaum hli ntuj 31 (txhua lub caij "DR caij"), rau txhua xyoo, yuav tsim nyog rau lub xyoo kawg incentive.
    5. SmartAC txheej xwm. Txheej xwm uas tus neeg ntawd ntaus ntawv kub yuav remotely tom uplight muaj xws li, tiam sis yuav tsis txwv kom, tswj lawv ntseeg, CAISO emergencies, Flex Alert hnub, insufficient lawv tiam kom tau raws li lawv load thaum lub DR caij, tsis pub dhau lub sij hawm ntawm 12:01 PM thiab 9:00 PM.
    6. Xaiv Lub Sij Hawm Uas Siv Optimization.
      • Ecobee cov neeg muas zaub hauv lub Ecobee app yuav muaj lawv ntaus automatically programmed rau lawv tus nqi TOU, hloov los yog opt-out.
      • Emerson cov neeg muas zaub kuj opt-in toU optimization, uas yuav tau ua los ntawm Uplight raws li tus neeg sab nrauv hais toU tus nqi npaj. Cov neeg muas zaub yuav opt-out ntawm TOU optimization los hu rau 1-844-923-0176 los yog emailing support@SmartACpge.com.
      • Nest thiab Honeywell tsev tag nrho connect comfort tsis muaj TOU optimization.
      • PG& E tsis guarantee neeg raug nqi nyiaj thiab yuav tsis them tej nqi incurred vim tus neeg koom lub TOU optimization.
    7. Pilot Incentives.
      • Ib-Lub Sij Hawm Tus Neeg Tau Txais Kev Pab Incentive. Cov neeg tau txais kev pab uas tsis tau txais ib tug neeg koom Smart Thermostat Rebate yuav tau txais ib-lub sij hawm $75 incentive li paub tseeb hais tias muaj npe nyob rau hauv lub Pilot (cov "One-Time Participant Enrollment Incentive").
      • Ib-lub sij hawm tus neeg ntse Ntse Thermostat rebate. Tsim nyog tau txais ib lub sij hawm $70-$120 rebate li muas khoom ntawm ib tug tshiab ntse thermostat ntawm tus Pilot hauv internet khw, yuav muaj nyob rau ntawm cov nyiaj txiag ("One-Time Participant Smart Thermostat Rebate"). Cov neeg uas tau txais ib tug neeg koom smart Thermostat Rebate yuav tsis tsim nyog rau ib one-Time Participant Incentive.
        • Cov neeg koom pom zoo kom txuas tus thermostat (s) rau Wi-nkaus li ntawm 90 hnub ntawm thaum lub thermostat shipped los yog raug them rov qab qhov $120 enrollment bonus.
        • Tus neeg tau kev pab yuav thov kom xa ib daim ntawv qhia txog cov nyiaj ua se tau los rho tawm tus nqi shipping tsis pub dhau 30 hnub ntawm qhov kev txiav txim fulfillment hnub.
        • Tom qab 30 hnub rov qab los yuav tsis txais.
      • Pilot Enrollment Incentives. Cov neeg koom hauv lub Pilot mus txog rau lub kaum hli ntuj 31 yuav tau txais ib $25 xyoos kawg incentive.
    8. kev sib txuas lus. Cov neeg pom zoo muab thiab tuav valid email chaw nyob rau Pilot naiskhu, txais lub luag hauj lwm rau tus txais cov kev sib txuas lus thiab tej yam yuav tshwm sim uas tsis tau txais lawv. Opt tawm ntawm tau txais cov emails hu 1-844-923-0176 los yog email support@SmartACpge.com. Nws yuav siv li 10 hnub coj nyhuv.
    9. Tus neeg tau txais kev pab ntaus ntawv thiab lwm cov ntaub ntawv. Tus neeg tau kev tso cai PG&Uplight mus saib thiab/los yog yuav muab tus neeg tau txais kev pab tus kheej, zog siv cov ntaub ntawv, hlauv taws xob account, thiab lwm cov ntaub ntawv los yog cov ntaub ntawv generated thiab arising los ntawm tus neeg koom kev koom tes thaum lub Pilot Enrollment Lub sij hawm nqa tawm tus Pilot lub hom phiaj thiab raws li yuav tsum tau muab qhia tawm rau california Public Utilities Commission thov.
    10. Tsis yog tej yam uas tsis yog siv. Tus tsav yog muab rau koj tus kheej uas tsis yog-coj mus muag premises.
    11. nqi. PG& Uplight yuav tsis muaj lub luag hauj lwm muab cov khoom los yog lwm yam uas yuav tsum tau koom tes rau hauv lub Pilot, i.e. Tus Li, Internet access, los yog npog tej nqi ntxiv, yog hais tias muaj, rau tus neeg tau txais kev pab fais fab. Tus neeg koom yuav tau lub luag hauj lwm rau tus nqi muas khoom tsawg muaj rebate, shipping, thiab tuav cov nqi incurred ntawm purchasing ib tug tsim nyog ntse thermostat ntawm tus Tsav lub khw hauv internet.
    12. Tsis warranty; disclaimer. PG& Uplight expressly disclaim tag nrho warranties ntawm txhua yam hais txog tus Tsav, Seb qhia, implied los yog statutory (nrog rau, tsis muaj kev txwv, muaj implied warranties rau cov neeg mob los yog merchantability, qoj rau ib lub hom phiaj particular, npe, tsis-infringement los yog misappropriation ntawm intellectual cuab yeej.
    13. Txwv tsis tau muaj liability. Rau daim ntawv qhia txog daim ntawv tso cai los ntawm txoj cai lij choj, raws li tsis muaj tej yam tshwm sim yuav tsum Uplight los yog PG&E yuav muaj rau tej indirect, xwm tshwm sim, tshwj xeeb los yog consequential puas, arising muaj feem rau tus Pilot. Yog hais tias tus neeg ntawd dissatisfied nrog tus Tsav, tej cov nqe lus no, los yog ntseeg hais tias Uplight los yog PG&E tau ua raws cov nqe lus no nyob rau hauv tej txoj kev, tus neeg ntawd sole thiab kom remedy yog discontinue kev koom tes hauv lub Pilot.
    14. Pilot Kev koom tes.
      • Termination los PG& E. PG&E muaj cov kev txiav txim siab los txiav txim rau tus Tsav, los yog tus neeg koom kev koom tes hauv lub Pilot, thaum twg lub sij hawm tsis ua los ntawm kev muab kev koom tes rau hauv daim ntawv ceeb toom.
      • Txiav txim los ntawm Tus Neeg Koom. Tus neeg koom yuav txiav txim lawv qhov kev pab cuam nyob rau hauv lub Pilot txhua lub sij hawm rau tej yam vim li cas los hu rau Uplight ntawm 1-844-923-0176 los yog xa ib tug email rau support@SmartACpge.com. Xws li, Pilot koom tes yog kiag li yeem, thiab tus neeg yuav txiav txim siab thim ntawm tej taw tes rau hauv lub Pilot.
    15. general.
      • Tag nrho cov lus sib lees. Cov nqe lus no yog tag nrho cov lus sib lees ntawm PG& E, Uplight thiab neeg txhawj xeeb txog tus Tsav txoj kev tsim nyog thiab kev koom tes.
      • Tsis muaj tes hauj lwm. Cov nqe lus no tej zaum yuav tsis raug muab tso tawm los ntawm tus neeg koom tsis PG&E tus ua ntej sau ntawv tso cai.
      • Ua kom muaj kev tsis zoo thiab waiver. Yog hais tias muaj provision no yog invalid los yog unenforceable, cov txheej txheem ntxiv yuav nyob twj ywm rau hauv daim ntawv qhia txog cov hwjchim thiab nyhuv.
      • Muaj Feem Xyuam Rau Txoj Cai thiab Kev Hais Tsis Sib Haum. Cov kev cai no yuav tsum kav lub xeev ntawm California. Tej lus tsis txaus siab arising muaj feem rau qhov kev pom zoo no, yuav tsum xub nrhiav kev pab los ntawm ib lub rooj hais kom sib haum los daws tej kev sib hais ua ntej yuav ua ntawv foob.
      • Kev Tso Cai thiab Peev Xwm. Cov neeg koom warrants thiab nruab nrab yog lawv muaj 18 xyoo thiab muaj cov peev xwm raws li txoj cai thiab tau txais cov kev tso cai los sau daim ntawv pom zoo no los koom rau hauv no Pilot thiab adhere to cov nqe lus no. Tus neeg tau txais kev pab yuav tsum muaj lub luag hauj lwm rau txhua yam tsis ua hauj lwm kom tau txais tej kev tso cai thiab kev tso cai.
      • Ua kom muaj kev tsis zoo thiab waiver. Nyob rau hauv cov kev tshwm sim nyob rau hauv cov nqe lus no yog nyob rau hauv invalid los yog unenforceable, cov txheej txheem ntxiv yuav nyob twj ywm rau hauv daim ntawv qhia txog cov hwjchim thiab nyhuv. Cov tsis ua hauj lwm los tswj txhua txoj cai los yog muab cov nqe lus no yuav tsis tau tswv ib waiver ntawm tej txoj cai los yog provision.
      • ciaj sia taus. Termination ntawm tus neeg koom txoj kev nkag rau hauv lub Pilot yuav tsis muaj feem xyuam rau cov kev cai thiab txoj cai raws li cov nqe lus uas los ntawm lawv cov kev txiav txim zoo thiab cov ntsiab lus teb yog npaj yuav ciaj sia taus tej termination.

    lub cim kev ceeb toom qhia paub tseem ceeb Tseem ceeb: SmartAC switches yog tam sim no kaw rau cov kev pab tshiab.

    SmartAC yog dawb thiab automated. Rau lub caij ntuj sov hnub, zog thov kom vim txhiab tus neeg muas zaub siv lawv cov cua txias. PG& E tej zaum remotely activate SmartAC switches rau cov hnub thiaj li yuav pab tswj cov khoom siv thiab tsis txhob muaj hwj huam interruptions.

    Saib SmartAC hloov yees duab

     

    SmartAC hloov kev tsim nyog

    • Koj yuav tsum yog ib tug neeg muas zaub PG&E hluav taws xob
    • Koj yuav tsum muaj ib lub twj cua txias cua sov los yog twj tso kua mis rau hauv kev khiav hauj lwm. Ob lub tsev uas muaj qhov rais chav tsev, phab ntsa los yog evaporative coolers tsis tsim nyog
    • Koj ib zaug xwb hab txhawb AC chav tsev yuav tsum feem ntau khiav lag luam thaum PG&E lub caij ntuj sov ncov (kwv yees li ntawm 5-8 p.m.)
    • Koj yuav tsum yog tus tswv tsev los yog muaj tus tswv tsev sau ntawv tso cai koom tes rau hauv SmartAC. Yog hais tias koj yog ib tug renter, koj yuav tsum muaj koj lub tsev los yog tus thawj tswj txoj kev tso cai rau nruab SmartAC. Download tus tswv tsev tso cai (PDF).
    • Koj yuav tsum tsis txhob pg&E tus Medical Baseline program, los yog yog ib tug neeg koom rau lwm zog incentive program.

     

    Peb daim ntawv cog lus

    Franklin zog Logo

    Qhov kev pab cuam SmartAC tso cai rau daim ntawv cog lus yog Franklin zog. Ib tug kws kho mob yuav hu tau rau koj kom tiav koj qhov kev pab sau npe, muab kev pab txhawb zog siab thiab ntau dua.

    SmartAC hloov FAQ thiab cov ntsiab lus thiab cov neeg mob

    SmartAC qhov kev pab cuam smartAC yog dab tsi?

    Qhov kev pab cuam SmartAC yog yeem. Yog tsis muaj txim rau cov-kev koom tes. Qhov kev pab cuam pab tiv thaiv cov hwjchim interruptions automatically nrog ntse tshuab hu ua switches. Thaum lub caij ntuj sov hnub—thaum uas thov kom txhiab tus neeg muas zaub siv lawv cov cua txias—PG& E tej zaum yuav remotely activate SmartAC switches pab tswj cov khoom siv fais fab thiab tsis txhob muaj hwj huam interruptions. Qhov no hu ua "kev tshwm sim."

    • Tus SmartAC hloov yog activated xwb los ntawm ntuj 1 - lub kaum hli ntuj 31.
    • Cua txias yog ib cov neeg biggest cov neeg siv hluav taws xob zog.
    • SmartAC Event hnub no feem ntau yog ob thiab peb teev thiab tsis pub tshaj 6 teev rau ib hnub twg—txawm tias muaj ib qho xwm txheej ceev ti tes ti taw.

    Nyeem SmartAC hloov cov ntsiab lus thiab cov neeg mob

     

    Nws raug nqi ntau npaum li cas?

    SmartAC tshuab thiab plahaum yog muab dawb nqi.

     

    Kuv puas pom ib qhov txawv loj nyob rau hauv kub nrog SmartAC?

    Feem ntau, cov neeg koom yuav cia siab tias ib-rau peb-kawm ntawv nce rau hauv lawv lub tsev kub, nyob ntawm nws siv. Yog hais tias activation tshwm sim rau ib lub sij hawm inconvenient, koj yuav opt tawm rau hnub ntawm xov tooj ntawm 1-866-908-4916.

     

    Kuv yuav txuag tau nyiaj rau kuv PG&E nqi nrog SmartAC?

    Qhov kev pab cuam SmartAC tsuas hloov tus nqi zog koj AC siv, ces nws tsis yuav koj yuav pom nyiaj.

     

    Kuv yuav raug ceeb toom txog ib smartAC kev tshwm sim hnub?

    Peb tsis email, ntawv nyeem los yog xov tooj koj yog hais tias muaj ib qho kev tshwm sim. Cov neeg muas zaub tsis ceeb toom thaum lawv SmartAC hloov yog activated. Zog mov teeb meem yog unpredictable. Qhov kev pab cuam SmartAC tej zaum yuav hu ua raws li kev pab tiv thaiv cov hwjchim interruptions nrog daim ntawv ceeb toom luv heev. SmartAC kev tshwm sim hnub yog muab lo rau ob PG&E lub website thiab cov SmartAC web nplooj ntawv los ntawm 11 a.m hnub ntawm ib qho kev tshwm sim.

     

    Kuv puas yuav tsum rov nkag rau hauv SmartAC txhua xyoo?

    Tsis. Nws yog ib qho kev pab cuam rau koj.

     

    Leej twg yog PG&E daim ntawv cog lus rau qhov kev pab cuam?

    Qhov kev pab cuam SmartAC tso cai rau daim ntawv cog lus yog Franklin zog. Ib Franklin zog IBEW 1245 npe technician yuav hu rau koj:

    • Pab sau koj daim ntawv tso cai
    • Tau koj tso cai rau nruab nrab lub SmartAC hloov
    • Nruab nrab lub SmartAC hloov
    • Pab daws tau ib qhov teeb meem uas koj yuav tau hu rau peb txog
    • Mus xyuas koj lub tsev thiab nqa tawm cov dawb AC checkup
    • Cia li txais tos Kit nrog koj ac checkup thiab cov kev pab cuam kom paub meej
    • Mus xyuas koj lub tsev mus soj ntsuam, tswj thiab uas upgrade lub SmartAC hloov

     

    Daim ntawv cog lus yuav ua li cas?

    Franklin zog yuav nruab ib SmartAC hloov rau koj cua txias. Yog hais tias koj twb muaj ib tug switch ntsia, ces Franklin zog yuav muab cov hloov los yog hloov nws yog hais tias xav tau. Franklin zog kuj muab kev them nyiaj yug los ntsuam xyuas seb los tsis peb SmartAC ntaus ntawv yog ua rau koj AC switch tau tshuaj sab nraum SmartAC kev tshwm sim hnub. Franklin zog technicians yuav ntsuam xyuas koj AC hloov rau lwm yam kev xav tau thiab muab tswv yim tias koj yuav coj mus rau koj daim ntawv cog lus HVAC.

     

    Kuv yuav paub tias lawv yog ib daim ntawv cog lus PG&E?

    Lawv yuav muaj ib tug PG&E SmartAC decal txuas rau lawv qhov kev pab tsheb loj. Ntxiv thiab, cov technician yuav muaj ib franklin zog badge nrog lawv txhua lub sij hawm.

     

    Kuv puas hu rau PG&E kom paub meej tias lawv puas yog ib daim ntawv cog lus tso cai?

    Tau. Koj hu tau rau PG&E ntawm 1-800-743-5000 kom paub meej tias Franklin zog yog peb daim ntawv cog lus tso cai. Tus PG& SmartAC webpages yuav kuj zaub Franklin zog li peb daim ntawv cog lus tso cai.

    Cov kev pab cuam ntawm smartAC qhov kev pab cuam smartAC yog dab tsi?

    DAWB kev them nyiaj yug ntawm koj cov cua txias tsuav koj yog ib tug neeg muas zaub hauv qhov kev pab cuam SmartAC. Yog koj muaj ib qho teeb meem nrog koj lub cev, thov hu rau peb ua ntej thaum 1-866-908-4916. Peb mam troubleshoot los txiav txim seb tus SmartAC hloov yog ua kom koj qhov teeb meem. Yog peb txiav txim tias qhov teeb meem no tsis hais txog cov SmartAC hloov, peb yuav pom zoo tias koj nrog koj cov kev pab cuam.

    • DAWB AC checkup
    • Koj txo qhov zoo lilihood ntawm cov hwjchim outages thiab pab qhov chaw
    • Yog generating tsawg hluav taws xob los ntawm pob txha roj nroj tsuag thaum ncov lub sij hawm ncov, tsawg dua greenhouse gases ua thiab uas txhais tau tias huv cua rau tag nrho peb

     

    Koj yuav xyuas seb koj mus kuaj hauv lub AC check-up?

    Ua ntej yuav installing koj SmartAC hloov, peb technician yuav ua kom tiav ib kauj ruam tsib-kauj ruam soj ntsuam ntawm koj cov cua txias. Qhov kev soj ntsuam no yog tau thaum tsis muaj nqi rau koj thiab yog tsim los xyuas kom meej tias koj chav tsev yuav tsis pub koj cia rau hnub kub ntawm lub caij ntuj sov. 

    1. peev xwm
    2. Hu rau
    3. hauv pem teb
    4. AC tsev
    5. AC pet proofing

     

    Yuav ua li cas yog hais tias kuv nyob rau ib qho zog txo qhov kev pab cuam uas tsis yog PG& E?

    Yog hais tias koj yog ib tug neeg koom rau lwm zog incentive program, koj yuav tsis tau nkag rau hauv PG&E smartAC program.

    Kuv nkag rau hauv SmartRate. Yuav ua li cas yog hais tias kuv koom SmartAC?
    Yog hais tias koj yog ib tug neeg koom rau SmartRate, koj tsis tau koom SmartAC. Yog hais tias koj twb koom hauv ob SmartRate thiab SmartAC ua ntej lub kaum hli ntuj 26th, 2018, koj yuav tau ua li ntawd.

     

    Qhov txawv ntawm SmartAC kev tshwm sim hnub thiab SmartDays?

    • SmartDays yuav tshwm sim txhua hnub ntawm lub xyoo, tiam sis feem ntau thaum nws kub tshaj plaws, lub caij ntuj sov. SmartAC txheej xwm no tsuas tso cai ntuj los ntawm lub kaum hli ntuj.
    • Yuav muaj ntau tshaj 15 SmartDays. SmartAC tsis muaj ib tug ntau tab sis feem ntau muaj ntawm 4 mus rau 8 txheej xwm ib tug neeg muas zaub.
    • SmartDay teev yog 4-9 p.m. SmartAC txheej xwm tsis tau teev thiab feem ntau yog ib mus rau peb teev tav su thiab yav tsaus ntuj.

    Cov zoo sib xws ntawm SmartAC kev tshwm sim hnub thiab SmartDays?

    • SmartAC txheej xwm thiab SmartDays yuav muab khaws cia rau tib hnub. Yog hais tias koj muaj nyob rau ob yam kev pab cuam, cov SmartAC hloov yuav cycle koj cov cua txias thaum lub SmartDay teev xwb.
    • Cov kev tshwm sim hnub no feem ntau yog rau lub caij ntuj sov.
    • Kev tshwm sim hnub yuav, tsis tas li ntawd, tshwm sim rau cov lis xaus, txawm tias nws tseem tsis tshua muaj.

    Muaj dab tsi?
    Rau cov lus nug txog koj SmartAC hloov los yog yog koj chav AC tsis khiav hauj lwm kom raug, thov hu rau 1-866-908-4916, hnub Monday txog hnub Saturday, 8 a.m. - 9 p.m.

     

    Kuv poob kuv txais tos flyer. Kuv puas tau txais lwm tus?
    Muaj, tus txais tos flyer muaj nyob hauv online (PDF).

    Peb tsis email, ntawv nyeem los yog xov tooj koj yog hais tias muaj ib qho kev tshwm sim. Cov neeg muas zaub tsis ceeb toom thaum lawv SmartAC hloov yog activated. Zog mov teeb meem yog unpredictable thiab cov SmartAC Program tej zaum yuav hu ua raws li kev pab tiv thaiv cov hwjchim interruptions nrog daim ntawv ceeb toom luv heev. SmartAC kev tshwm sim hnub yog muab lo rau PG&E lub website thiab rau thiab cov SmartAC web nplooj ntawv los ntawm 11 a.m hnub ntawm ib qho kev tshwm sim.

    Dab tsi hloov yog tam sim no ntsia rau qhov kev pab cuam SmartAC?

    Raws li lub yim hli ntuj 2017, PG&E pib installing lub Energate LC2200 Load tswj Switch.

     

    Kuv yuav nrhiav tau cov lus qhia txog qhov hloov ntawm kuv lub tsev?

    Eaton LCR6200Z (PDF)
    Eaton-LCR6200Z

    Energate LC2200 (PDF)
    ExpressStatsaving

    Cannon Tech/Cooper Power LC5200 (PDF)
    Cannontech-Cooper-LC5200

    Honeywell UtilityPro (PDF)
    chaw tso dejPro-thermostat

    ExpressStat (PDF)
    Energate-ob-txoj kev-ntaus ntawv

    Tus SmartAC hloov puas AC chav tsev?

    Tsis tau, SmartAC switches yuav tsis puas AC chav tsev. Thaum wired kom raug, lawv tsis tau ua ib lub peev xwm hnav los yog tsis ua hauj lwm thiab yuav tsis tshuab ib fuse. Ua ntej lub caij ntuj sov lub caij ntuj sov, nws tseem ceeb heev uas yuav tsum muaj ib tug ntseeg HVAC technician service koj chav tsev. Tus technician yuav tau xyuas kom meej tias koj chav tsev yog npaj rau lub caij ntuj sov uas zoo Freon theem thiab yog nyob rau hauv kev khiav hauj lwm zoo. Yog hais tias ib tug SmartAC hloov tsis wired kom raug, nws yuav tsis hwj huam thiab yuav tsis ua mob ib AC.

     

    Dab tsi AC khoom ua haujlwm nrog SmartAC tshuab?

    SmartAC tshuab ua haujlwm nrog ib zaug xwb-theem txheem hab txhawb cua txias thiab cua twj tso kua mis.

     

    Yuav ua li cas yog hais tias kuv muaj ib tug ntse thermostat?

    Smart thermostats yog compatible nrog SmartAC switches yog hais tias lawv yuav ntsia kom zoo. Yog tsis zoo ntsia, ib co Nest thermostats yuav ua tau ib ntus flashing teeb rau lub switch.

    Nest Gen 2 thermostats zaub ib qho yuam kev rau cov kev tshwm sim hnub/teev. Txawm li ntawd los, yog tsis muaj tej yam ua hauj lwm thiab cov lus yuav pab raws li daim ntawv ceeb toom tias ib qho kev tshwm sim yog nyob rau hauv kev kawm.

     

    Vim li cas kuv tau hu txog upgrading kuv SmartAC hloov?

    Yog hais tias koj tau txais ib daim ntawv ceeb toom los ntawm PG&E txog ib upgrade rau koj SmartAC hloov, peb daim ntawv cog lus Franklin zog yuav tau xa ib technician upgrade lub SmartAC switch ntsia rau koj sab nraum zoov cua txias rau ib tug qauv tshiab. No hloov tshiab yuav pab cov smartAC qhov kev pab cuam khiav ntau npaum li cas thiab ntxiv txhawb California txoj kev ntawm ib huv thiab txhim khu kev qha grid. Ua tsaug rau koj txuas ntxiv mus koom hauv SmartAC, koj yuav tau txais ib $25 kos hauv tsev xa ntawv 4-6 lub lis piam tom qab koj hloov tau upgraded.

    Cov neeg koom yuav hu rau ib tug neeg sawv cev SmartAC™ ntawm 1-866-908-4916 thiab opt tawm hauv ib qho kev tshwm sim rau hnub ntawd, tsis muaj txim. Tus AC yuav rov qab mus rau nws cov lag luam yav dhau los teev.

    Ua tsaug rau koj txaus siab rau qhov kev koom tes hauv Pacific Roj thiab hluav taws xob tuam txhab ("PG&E") SmartAC program ("SmartAC"). Cov SmartAC Program Koom tes nrog cov ntsiab lus thiab tej yam kev mob (cov lus") yog ib daim ntawv pom zoo raws li txoj cai ("Agreement") ntawm koj thiab PG&E governing koj txoj kev koom tes rau hauv qhov kev pab cuam.

     

    Nyem ["Kuv pom zoo"] los yog koom hauv SmartAC, koj ("Participant") pom zoo kom ua txhua yam raws li nram no:

     

    SmartAC
    SmartAC yog ib thaj chaw hab txhawb AC load tswj teb (DR) qhov kev pab cuam. Ib load tswj hloov ("Switch") yuav muab ntsia ntawm tus neeg premise uas yuav remotely tswj lub central AC chav tsev rau tej zaum kub lub caij ntuj sov hu ua ib "DR Kev tshwm sim" (saib 6.). Tus Switch yog ntsia thiab tswj los ntawm PG&E daim ntawv cog lus, Franklin zog. Cov neeg pom zoo thiab acknowledges tus plahaum thiab maintenance ntawm tus Switch yuav tsum tau Franklin zog mus saib tau lub vaj ntawm tus neeg koom premise tsis ua ntej ceeb toom. Tus neeg tau txais kev pab tej zaum yuav muaj npe zwm rau hauv qhov kev pab cuam, qhia muaj ntau yam teeb meem rau lub vaj xws li ib lub rooj vag los yog xoob xoob los yog lawv nyiam yog muaj ib lub sij hawm teem tseg. Cov neeg muas zaub yuav teem sij hawm teem tseg thaum 1-866-908-4916.

     

    Kev Tsim Nyog Tau Txais Kev
    Pab Tus neeg tau txais kev pab yuav tsum tau txais kev pab raws li qhov tsim nyog tau txais kev pab hauv Qab no:

    • Tau txais kev pab los ntawm PG& E
    • Cov Neeg Nyob Hauv Zej Zog
    • Bundled Utility service, Direct Access service, los yog community Xaiv Aggregation
    • Ib tug neeg meter (tsis muaj sub-meter premises)
    • Ib qho tsim nyog SmartMeter
    • Central cua txias feem ntau siv thaum lub caij ntuj sov ncov lub caij ntuj sov
    • Tsis muaj npe zwm rau hauv Qhov Kev Pab Cuam Baseline Program
    • Tsis muaj lub neej-txhawb khoom
    • Tsis muaj npe nkag rau lwm PG&E los yog peb tog DR zog incentive program
    • Yog hais tias tus neeg tau txais kev pab tsis yog tus tswv tsev, tau sau ntawv pom zoo los ntawm tus tswv tsev los koom rau hauv qhov kev pab cuam SmartAC thiab ua raws li cov nqe lus no thiab tej yam kev mob.

    Muaj Npe Tau Txais Kev
    Cov neeg pom zoo muab cov ntaub ntawv yuav tsum tau nkag rau hauv qhov kev pab cuam SmartAC thiab acknowledges ib Switch yuav muab ntsia tom lawv lub tsev los ntawm cov PG&E tso cai daim ntawv cog lus, Franklin zog.

     

    Incentive
    Tus neeg tau txais kev pab yuav tau txais ib $50 enrollment incentive kos kwv yees li ntawm 4-6 lub lis piam tom qab plahaum ntawm lub Switch rau lawv chav AC. Thaum nruab nrab, neeg koom yuav tau txais ib tug dawb AC checkup uas yuav ntsuam xyuas cov AC peev xwm, hu rau hauv pem teb, hauv pem teb, tsev, thiab yog hais tias nws yog tsiaj pov thawj.

     

    Load tswj hloov
    Tus Switch yuav cycle tus neeg koom AC chav tsev compressor ntawm ib 50% plaub ntug cycle. Qhov no txhais tau tias rau kwv yees li ntawm 15 feeb ntawm ib lub sij hawm 30-feeb lub sij hawm AC compressor yuav tsis ua cua txias. Txawm li ntawd los, thaum ntawd 15-feeb lub sij hawm ac chav tsev yuav mus circulate cua thoob plaws hauv lub tsev. Qhov no tej zaum yuav ua rau kom lub tsev nce, tiam sis feem ntau tus neeg tau txais kev pab tsis ceeb toom. Tus Switch yuav pib cycling tsis pub dhau tus thawj 30 feeb. Tus Switch yuav tsis cycling tsis pub dhau 30 feeb tom qab lub sij hawm DR kev tshwm sim xaus lub sij hawm.

     

    Hloov kev sib txuas lus
    Tus ntsia Switch siv ib smart zog protocol txheem hu ua Zigbee mus cuag thiab sib txuas lus rau lub SmartMeter ntawm lub premise muab kev tshwm sim dispatch.

    Tsis txhob ua phem rau. Cov neeg koom pom zoo tsis mus ua phem rau lub Switch thiab yuav tsis tso cai los yog qhia lwm tus rau kev ua phem nrog lub Switch. Nyob rau hauv cov kev tshwm sim AC chav tsev tsis khiav hauj lwm kom zoo, hu PG&E ntawm 1-866-908-4916.

     

    DR Txheej xwm
    the SmartAC DR event caij pib ntawm ntuj 1st mus txog rau lub kaum hli ntuj 31st txhua xyoo. Tus neeg tau txais kev pab tej zaum yuav tau mus txog 100 teev ib lub caij, tiam sis feem ntau raug tus mob no mas kwv yees li ntawm 20 teev ib lub caij twg. Grid emergency muaj tshwm sim yuav tsum tau ntau tshaj 20 teev ntawm cycling tshwm sim. Cov neeg koom AC chav nyob yuav tau cycled ntau tshaj 6 teev hauv ib hnub xwb, tsis tas li ntawd, raug DR Txheej xwm yog 2 mus rau 3 teev. Tus neeg tau txais kev pab muaj qhov kev xaiv tsis koom ("opt-out") nyob rau hauv ib qho kev tshwm sim DR thiab yuav tsum hu rau smartAC cov neeg muas zaub hu rau qhov chaw ntawm 1-866-908-4916. Yog tsis muaj txim rau opting tawm hauv ib dr kev tshwm sim DR thiab neeg koom yuav opt-out li ntau DR Txheej xwm raws li lawv xaiv.

     

    PG& E contractor
    Franklin zog koomtxoos cov neeg muab kev pab hu rau qhov chaw zov me nyuam thiab tej lub teb haujlwm rau PG&E smartAC program. Franklin zog technicians yuav muaj ib franklin zog logo rau lub technician badge. Tag nrho truck ua los ntawm Franklin zog yuav kuj muaj ib PG&E SmartAC logo pom.

    Cov neeg koom tso cai thiab consents rau PG&E thiab Franklin zog hu rau tus neeg nyob hauv lub tsev xov tooj los yog txawb xov tooj txawb muab txhua lub sij hawm rau cov-emergency, automated, autodialed, prerecorded, los yog artificial suab hu xov tooj los yog phau ntawv hais txog kev koom tes rau hauv qhov kev pab cuam SmartAC. Tus neeg koom yuav tshem tawm kev tso cai rau cov-emergency, automated, autodialed, prerecorded, los yog artificial suab hu xov tooj los yog ntawv nyeem lus los ntawm hu rau 1-866-908-4916.

     

    Kev txwv ntawm Liability
    Neeg pom zoo PG& E yuav tsum tsis txhob muaj kev indirect, pub leej twg, tshwj xeeb los yog consequential puas, arising muaj feem rau lawv koom tes hauv qhov kev pab cuam SmartAC thiab yog hais tias tus neeg koom yog dissatisfied nyob rau hauv tej kev uas cov SmartAC program, PG& Franklin zog, tus neeg koom thiab kom remedy yog discontinue lawv koom tes.

     

    SmartAC Program Kev Koom Tes Termination
    Termination by PG& PG& E muaj cov kev txiav txim siab los txiav txim rau tus neeg koom hauv qhov kev pab cuam SmartAC thaum twg. PG& California Public Utilities Commission muaj cov kev txiav txim siab los txiav txim rau smartAC qhov kev pab cuam smartAC thaum twg los tau.

    Txiav txim los ntawm Tus Neeg Koom. Tus neeg koom yuav txiav txim lawv qhov kev pab cuam hauv SmartAC rau tej yam vim li cas los ntawm hu rau 1-866-908-4916. Koom tes nrog rau qhov kev pab cuam SmartAC yog yeem thiab koom tes yuav thim thaum twg los tau.

     

    General
    no tag nrho pom zoo txog tus neeg koom txoj kev koom tes hauv qhov kev pab cuam SmartAC thiab tej ntaub ntawv ntawm daim ntawv pom zoo yuav tsum pg&E tus sau ntawv tso cai.

    Daim ntawv cog lus yuav tsum kav lub xeev california. Tej lus tsis txaus siab arising muaj feem rau qhov kev pom zoo no, yuav tsum xub nrhiav kev pab los ntawm ib lub rooj hais kom sib haum los daws tej kev sib hais ua ntej yuav ua ntawv foob.

    Cov neeg koom warrants thiab nruab nrab yog lawv muaj 18 xyoo thiab muaj cov peev xwm raws li txoj cai thiab tau txais cov kev tso cai los sau daim ntawv pom zoo no.

    Cov txheej txheem pab cuam txuag hluav taws xob

    Kev Pab Fab Kev Txuag Hluav Taws Xob (Energy Savings Assistance, ESA)

    Qualified renters thiab homeowners yuav txhim kho lawv tsev nrog appliance upgrades thiab tsev kho mob.

    Zog Advisor rau cov neeg muas zaub

    Tau cov ntawv xov xwm txhua hli rau cov tswv yim txuag zog thiab nyiaj.

    Zog Advisor rau cov lag luam

    Xyuas kom paub txog qhov tseeb xov xwm tseeb thiab cov cuab yeej tswj koj lub lag luam zog siv thiab cov nqi.