Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Qhov kev pab cuam Automated Response Technology txhawb kom muaj lub network huv dua thiab txhim khu kev qha dua rau koj lub zej zog. Nws ua li ntawd los ntawm kev siv cov thev naus laus zis ntse hauv koj lub tsev, xws li cov thermostats ntse, cov chargers hluav taws xob hauv tsheb thiab ntau ntxiv.
Ua ib tug neeg koom nrog, koj tso cai rau tus neeg muab kev pabcuam uas tau tso cai los ua kom koj siv hluav taws xob tau zoo tshaj plaws raws li koj tus nqi hluav taws xob thiab thaum lub sijhawm muaj kev xav tau hluav taws xob ntau heev, hu ua "xwm txheej." Los ntawm kev sib koom tes nrog ntau txhiab tus neeg ua haujlwm hloov pauv lub zog, peb ua haujlwm ua ke los sib npaug kev siv zog, ua kom muaj zog huv si thiab tiv thaiv kev cuam tshuam hluav taws xob. Thiab koj yuav tsim nyog tau txais cov nyiaj rov qab thiab/lossis khwv tau nyiaj txhawb siab rau kev koom tes.
Yog xav sau npe rau hauv qhov kev pab cuam no, hu rau tus neeg muab kev pab cuam Automated Response Technology.
Cov ntsiab lus ntawm lub khoos kas
Koj tau nqis peev rau hauv thev naus laus zis ntse hauv koj lub tsev. Tam sim no nws tuaj yeem ua haujlwm los pab koj thiab koj lub zej zog ntau dua.
- Qhov kev pab cuam Automated Response Technology muaj rau cov neeg nyob hauv tsev uas muaj cov thev naus laus zis ntse
- Tej xwm txheej yuav tshwm sim txhua lub sijhawm, thiab kav ntev li 1 txog 4 teev hauv ib hnub
- Thaum muaj xwm txheej, kev siv hluav taws xob uas tswj los ntawm cov thev naus laus zis sau npe yuav txo qis
- Cov neeg siv khoom sau npe los ntawm cov chaw muab kev pabcuam Automated Response Technology. Feem ntau, cov no yog cov chaw tsim khoom ntawm koj cov thev naus laus zis ntse lossis lawv cov neeg koom tes hauv kev pab cuam.
- Cov chaw muab kev pabcuam thev naus laus zis teb tsis siv neeg yuav muab cov nyiaj txhawb nqa rau cov neeg siv khoom koom nrog, raws li lawv lub siab nyiam
- Muaj ntau yam nyiaj rov qab los ntawm ib lub sijhawm mus rau ib lub sijhawm. Mus saib Phau Ntawv Qhia Txog Kev Siv Hluav Taws Xob kom paub cov ntaub ntawv tshiab kawg txog cov nyiaj rov qab.
Thev Naus Laus Zis Teb Av Tas Naus Mav
Cov chaw muab kev pabcuam thiab cov thev naus laus zis
- Cov Khoom Plig SmartFlex los ntawm Uplight
- Cov tshuab xaj hluav taws xob hom EV
- Cov ntsuas kub ntse
- PG&E
- Kev khaws lub roj hluav taws xob
Cov neeg muab kev pab tshiab tuaj yeem koom nrog txhua lub sijhawm. Peb hloov kho daim ntawv teev npe no thaum twg lawv ua, yog li rov qab los xyuas qee zaum rau cov chaw muab kev pabcuam thiab cov thev naus laus zis ntxiv.
Cov lus nug uas nquag nug
Thaum koj koom nrog hauv qhov kev pab cuam Automated Response Technology, koj txhawb nqa kev ntseeg tau ntawm lub grid rau koj lub zej zog. Koj tus neeg muab kev pabcuam Automated Response Technology yuav ua kom koj cov thev naus laus zis ntse uas koj tau sau npe ua haujlwm zoo dua raws li koj tus nqi thiab thaum lub sijhawm uas muaj kev xav tau hluav taws xob ntau heev. Rau koj tus nqi, koj cov thev naus laus zis ntse yuav raug sib phim kom txo qis cov nqi hluav taws xob thaum lub sijhawm siab tshaj plaws. Rau lub sijhawm uas muaj kev xav tau hluav taws xob ntau heev, koj cov thev naus laus zis yuav raug teem sijhawm thaum lub sijhawm tshwj xeeb, hu ua "cov xwm txheej," kom txo koj cov kev siv hluav taws xob tib hnub lossis ib hnub ua ntej. Cov xwm txheej yuav tshwm sim txhua lub sijhawm thoob plaws hauv ib xyoos, tab sis tsis pub ntev tshaj 4 teev hauv ib hnub.
Cov thev naus laus zis ntse uas yog cov neeg sib tw zoo rau Automated Response Technology:
- Txuas tau rau hauv internet
- Teb tau sai thaum muaj xwm txheej
Piv txwv li suav nrog cov thermostats ntse, cov chargers hluav taws xob hauv tsheb (EV), cov cua sov dej twj cua sov thiab cov roj teeb.
Muaj ntau yam nyiaj rov qab los ntawm ib lub sijhawm mus rau ib lub sijhawm. Mus saib Phau Ntawv Qhia Txog Kev Siv Hluav Taws Xob kom paub cov ntaub ntawv tshiab kawg txog cov nyiaj rov qab.
Cov nyiaj txhawb siab yog txiav txim siab thiab them los ntawm koj tus neeg muab kev pabcuam Automated Response Technology, raws li lawv lub siab nyiam. Tiv tauj koj tus neeg muab kev pab kom tau cov ntaub ntawv tshwj xeeb.
Yog, los ntawm kev koom nrog hauv qhov kev pab cuam Automated Response Technology, koj kuj tseem yuav ua tau raws li cov kev cai ntawm Demand Response rau Self-Generation Incentive Program thiab Permanent Battery Storage Rebate Program.
Cov Lus Cog Tseg thiab Cov Cai ntawm Kev Siv Tshuab Teb Tsis Siv Neeg (PDF)
Raws li cov thev naus laus zis ntse uas tau teeb tsa hauv koj lub tsev, nrhiav tus neeg muab kev pabcuam Automated Response Technology uas teev nyob rau hauv ntu "Cov Neeg Muab Kev Pabcuam thiab thev naus laus zis" saum toj no. Tiv tauj tus neeg muab kev pab ntawd kom sau npe tau.
Yog xav tau chaw cia roj teeb PG&E, nyem qhov no kom sau npe.
Yog tias koj tsis pom koj cov thev naus laus zis teev nyob rau hauv daim ntawv teev npe, rov qab los xyuas qee zaus vim tias peb yuav hloov kho daim ntawv teev npe thaum muaj ntau tus neeg muab kev pabcuam thiab cov thev naus laus zis koom nrog qhov kev pab cuam.
Tus neeg muab kev pabcuam Automated Response Technology uas koj xaiv yuav tswj koj txoj kev koom tes hauv qhov kev pab cuam, suav nrog:
- kev sau npe
- kev sib txuas lus tas mus li
- Kev txhim kho txhua hnub ntawm koj cov thev naus laus zis ntse uas phim koj tus nqi thiab thaum lub sijhawm muaj xwm txheej
Thaum qhov kev xav tau hluav taws xob nce siab heev, nws tuaj yeem ua rau muaj kev nyuaj siab rau lub xeev lub zog hluav taws xob. Thaum koj hloov lossis txo qhov kev siv hluav taws xob kom tsawg dua thaum lub sijhawm muaj kev xav tau ntau tshaj plaws, koj pab tiv thaiv cov teeb meem kev muab thiab kev thov uas tuaj yeem ua rau muaj kev cuam tshuam hluav taws xob. Qhov kev thov qis dua kuj pab ua kom ntseeg tau tias cov qauv zog huv dua tau muab los ntawm kev txo qis qhov xav tau rau cov nroj tsuag roj fossil.
Saib daim ntawv teev saum toj no kom paub cov ntaub ntawv tiv tauj ntawm koj tus neeg muab kev pabcuam. Yog xav tiv tauj PG&E tus neeg muab kev pabcuam khaws roj teeb, xa email rau AutoResponseTech@pge.com.
Sau ntawv rau AutoResponseTech@pge.com kom tiv tauj tus neeg sawv cev ntawm PG&E.
Koj tsuas tuaj yeem sau npe nrog ib tus neeg muab kev pabcuam Automated Response Technology ib zaug xwb. Txawm li cas los xij, koj tuaj yeem koom nrog ntau lub cuab yeej nrog koj tus neeg muab kev pabcuam raws li lawv txhawb nqa. Yog koj xav koom nrog lwm lub cuab yeej thiab tus neeg muab kev pab, koj yuav tsum rho npe nrog koj tus neeg muab kev pab tam sim no ua ntej.
Tiv tauj koj tus neeg muab kev pabcuam Automated Response Technology kom tau cov ntaub ntawv hais txog kev tswj koj txoj kev koom tes hauv qhov kev pab cuam no.
Nyem qhov txuas hauv qab no kom pom cov nqe lus thiab tej yam kev mob ntawm kev koom tes rau Qhov Kev Pab Cuam Teb Tsis Siv Neeg.
Cov Lus Cog Tseg thiab Cov Cai ntawm Kev Siv Tshuab Teb Tsis Siv Neeg (PDF)
Cov Ntaub Ntawv rau Cov Chaw Muab Kev Pabcuam Tshuab Teb Tsis Siv Neeg
Cov chaw tsim khoom siv thev naus laus zis ntse thiab cov chaw muab kev pabcuam teb rau qhov xav tau tuaj yeem thov koom nrog hauv qhov kev pab cuam. Cov neeg muab kev pab yuav:
- Sau npe cov neeg siv khoom thiab tswj kev sib raug zoo nrog cov neeg siv khoom, suav nrog cov nyiaj pab uas lawv yuav muab rau kev koom tes.
- Tau txais cov nyiaj pab los ntawm PG&E raws li qhov ntau npaum li cas ntawm cov khoom thauj uas lawv cov neeg siv khoom tau sau npe txo thaum lub sijhawm ua ub no hauv ib hlis. Txhua lub hlis yuav muaj tsawg kawg ib lub khw, xwm txheej ceev lossis kev sim. Koj tuaj yeem nrhiav tau cov ntaub ntawv ntxiv hauv daim ntawv teev nqi ntawm qhov kev pab cuam (PDF).
- Yuav tsum tau siv lub platform Share My Data los sau npe cov neeg siv khoom rau hauv qhov kev pab cuam Automated Response Technology.
Xav ua tus muab kev pabcuam Automated Response Technology? Peb zoo siab tos ntsoov tham nrog koj. EmailAutoResponseTech@pge.comlos qhia koj qhov kev txaus siab. Ib tug thawj coj ntawm qhov kev pab cuam yuav teb tsis pub dhau 48 teev.
Txhua tus neeg muab kev pab cuam yuav tsum tau kos npe rau daim ntawv cog lus muab kev pab cuam (PDF) thiaj li koom tau.
Lwm cov lus qhia paub ntau ntxiv
Puas muaj lus nug dab tsi?
Yog xav paub ntxiv, hu rau koj tus kws kho mob. Yog tias koj tsis paub tseeb tias koj tus neeg muab kev pab yog leej twg lossis tseem tsis tau rau npe, email rau peb ntawmAutoResponseTech@pge.com.
Lub vev xaib no thiab cov zaj lus uas nyob rau hauv nws cov nplooj ntawv vev xaib tau txais kev pab nyiaj los ntawm cov neeg siv hluav taws xob tshwj tsis yog tau teev tseg lwm yam.
©2026 Pacific Gas and Electric Company
©2026 Pacific Gas and Electric Company