Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Lub Ntsiab Lus
Tej xwm txheej ceev thiab hluav taws xob tsis ua haujlwm tuaj yeem tshwm sim txhua lub sijhawm - thiab lawv tuaj yeem nyuaj rau tswj hwm ib leeg. Yog vim li ntawd peb thiaj tau koom tes nrog California 211 Providers Network. Thaum koj piav qhia koj qhov teeb meem rau 211 Care Coordinator, lawv yuav xyuas kom koj npaj txhij, txhawb nqa thiab muaj kev nyab xeeb.
Yuav kom txuas nrog cov neeg ua haujlwm nyob:
- Hu rau 211 lossis 866-FIND211 (866-346-3211) rau cov neeg siv cov kev pabcuam relay
- Teem sijhawm mus tham nrog 211 Care Coordinator thiab nrhiav kev daws teeb meem hauv zos
211 yog dab tsi?
Lub Koom Haum Muab Kev Pabcuam California 211txuas koj nrog cov neeg sawv cev nyob. Lawv mloog koj qhov teeb meem, pab koj tsim ib txoj kev npaj thiab xa koj mus rau cov peev txheej thiab cov kev pab cuam hauv zos. Qhov no yog ib qho kev pabcuam pub dawb uas muaj 24/7 hauv ntau dua 150 hom lus. Npaj txhij thiab nyob kom muaj kev nyab xeeb nrog 211 cov ntaub ntawv thiab cov kev pabcuam pub dawb, raws li tus kheej. 211 pab tau:
- Npaj ib pob khoom kev nyab xeeb
- Nrhiav cov kev pab cuam fais fab thaub qab
- Kev thauj mus los uas yooj yim siv tau sib koom tes
- Nrhiav chaw ntiav pw pheej yig
- Thiab ntau ntxiv
211 tuaj yeem pab tau li cas
Tsim los ua kom qhov kev puas tsuaj tsawg li tsawg tau, 211:
- Muaj nyob rau ntawm kev hu xov tooj thaum twg koj xav tau lawv
- Muaj pub dawb rau txhua tus, tsis hais lawv cov nyiaj tau los li cas los xij
- Txuas koj nrog cov neeg ua haujlwm nyob thiab paub txog kev txhawb nqa tus kheej
- Muaj ntau tshaj 150 hom lus—qhov no suav nrog cov kev pabcuam rau cov neeg lag ntseg lossis cov neeg hnov lus tsis zoo
- Muaj xws li ib txoj kev tshuaj xyuas, uas yuav soj ntsuam koj li:
- Cov kev xav tau hauv tsev neeg (xws li kev xav tau hluav taws xob lossis kev thauj mus los)
- Kev tsim nyog rau cov kev pab cuam txhawb nqa PG&E
Yuav kom koj npaj tau rau qhov kev tshwm sim uas yuav muaj, 211:
- Yuav pab koj tsim cov phiaj xwm tiv thaiv kev tsis muaj hluav taws xob thiab xwm txheej ceev
- Yuav pab tsim ib pob khoom npaj rau thaum muaj xwm txheej ceev uas haum rau koj tsev neeg.
- Yuav lees paub tias koj tau txais cov ceeb toom txog kev tsis muaj hluav taws xob - yog tias koj tsis tau txais lawv, tus Neeg Saib Xyuas Kev Kho Mob yuav sau npe rau koj rau cov ceeb toom txog kev tsis muaj hluav taws xob hauv koj txoj kev sib txuas lus thiab hom lus uas koj nyiam.
- Pab tau nrog cov kev pab cuam xws li:
Thaum muaj hluav taws xob tsis ua haujlwm, 211 tuaj yeem ua tau:
- Qhia cov xov xwm tshiab txog qhov xwm txheej ntawm kev tsis muaj hluav taws xob
- Muab cov lus qhia txog kev tswj hwm cov teeb meem tsis ua haujlwm
- Tshuaj xyuas seb koj txoj kev npaj tiv thaiv kev tsis muaj hluav taws xob ua haujlwm li cas tom qab qhov hluav taws xob tas lawm. Puas xav tau kev hloov tshiab?
Thaum Lub Sijhawm Kaw Hluav Taws Xob Rau Kev Ruaj Ntseg Rau Pej Xeem (PSPS), 211:
- Tshawb xyuas cov neeg siv khoom uas tau tsim cov phiaj xwm tsis muaj hluav taws xob nrog 211
- Qhia cov neeg siv khoom txog Cov Chaw Pabcuam Hauv Zej Zog uas muaj
- Qhia cov neeg siv khoom txog cov luv nqi hauv tsev so, cov txhab nyiaj noj mov thiab kev thauj mus los uas yooj yim siv
211 tuaj yeem pab cov neeg siv khoom tsis muaj zog sau npe rau hauv cov kev pab cuam nyiaj txiag PG&E hauv qab no:
- California Lwm Cov Nqi Hluav Taws Xob (CARE)thiabKev Pab Them Nqi Hluav Taws Xob Rau Tsev Neeg (FERA)
- Sib phim kuv qhov kev pab cuam them nqi
- Kev Pab Txuag Hluav Taws Xob
Cov kev pab xa mus rau lwm qhov chaw kuj muaj ntau yam kev pab, suav nrog:
- Cov kev xav tau kev pab rov qab los (piv txwv li, cov chaw muab zaub mov noj, kev pab nrhiav haujlwm)
- Cov kev pab cuam kev noj qab haus huv ntawm lub hlwb
- Kev sib koom tes saib xyuas kev txhawb nqa ntxiv ntawm 211
Teem caij nrog 211 Care Coordination Services
Teem caij nrog koj lub nroog tus neeg saib xyuas kev saib xyuas 211 siv qhov txuas hauv qab no. Ib tug neeg saib xyuas kev saib xyuas 211 yuav mloog koj cov kev xav tau. Lawv yuav nrog koj tham txog yuav ua li cas npaj thiab nyob kom muaj kev nyab xeeb thaum muaj hluav taws xob tsis ua haujlwm thiab kaw hluav taws xob rau pej xeem.
Ntau cov peev txheej kev tsis ua haujlwm thiab kev nyab xeeb
Community Resource Centers
Cov Chaw Pabcuam Hauv Zej Zog (CRC) muab kev txhawb nqa rau cov neeg siv khoom thaum lub sijhawm Kaw Hluav Taws Xob Rau Kev Nyab Xeeb Pej Xeem (PSPS).
Kev npaj ua ntej rau xwm txheej ceev
Tswj hwm kom koj thiab koj tsev neeg nyab xeeb yam npaj kom txhij rau cov xwm txheej uas tsis ras txog.
Cov peev txheej rau kev nkag mus thiab kev xav tau kev ua haujlwm
Tsim koj txoj kev npaj hluav taws xob tsis ua haujlwm nrog PG&E cov peev txheej thiab cov kev pab cuam.
Lub vev xaib no thiab cov zaj lus uas nyob rau hauv nws cov nplooj ntawv vev xaib tau txais kev pab nyiaj los ntawm cov neeg siv hluav taws xob tshwj tsis yog tau teev tseg lwm yam.
©2026 Pacific Gas and Electric Company
©2026 Pacific Gas and Electric Company