Urgent Alert


We can help you prepare for emergencies, get support and stay safe

Find local support with 211, a free and confidential service.

What is 211?

211 connects you with local centers that can help you find support and resources in your area. This service is free and confidential.


Emergencies and safety power outages can happen at any time. That’s why we’ve partnered with the California Network of 211 to help you prepare, get support and stay safe.

How 211 can help

Create a plan

Prepare ahead of a potential power outage or other emergency.

Get local help

Locate transportation assistance, hotel support and food options during power outages.

Get support during emergencies

Find help after a power outage or emergency, like mental health support.

Call 211 for emergency support

Call 211 for local support before, during and after an emergency, such as a Public Safety Power Shutoff (PSPS). Those using relay services can call 800-402-4018. You can also text “PSPS” to 211-211.

More outage and safety resources

Community Resource Centers

Community Resource Centers (CRC) provide support to customers during a Public Safety Power Shutoff (PSPS).

Emergency planning

Keep yourself and your family safe by preparing for unexpected events.

Outage compensation programs

Receive compensation for long outages.