©2025 Pacific Gas and Electric Company
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- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
Error: Field cannot left blank.
Error: Invalid entry. Do not use equal signs [=] or colons [:].
- Still need assistance? Try the Help Center.
- Link accounts. Learn how to link your accounts or access more accounts.
- CARE. Find out if you qualify for a discount.
- Medical Baseline. Learn how to apply.
- Rebates. Explore PG&E rebates for your home.
- Outages. Report and view electric outages.
- Jobs/Careers. Find out about jobs at PG&E.
What is 211?
211 connects you with local centers that can help you find support and resources in your area. This service is free and confidential.
Emergencies and safety power outages can happen at any time. That's why we've partnered with the California Network of 211 to help you prepare, get support and stay safe.
How 211 can help
Apply for 211 Care Coordination Services
You can apply for 211 Care Coordination support services directly though the link below.
Call 211 for emergency support
Call 211 for local support before, during and after an emergency, such as a Public Safety Power Shutoff (PSPS). Those using relay services can call 1-800-402-4018. You can also text "Prepare" to 211-211.
More outage and safety resources
Community Resource Centers
Community Resource Centers (CRC) provide support to customers during a Public Safety Power Shutoff (PSPS).
Emergency planning
Keep yourself and your family safe by preparing for unexpected events.
Outage compensation programs
Receive compensation for long outages.
©2025 Pacific Gas and Electric Company