Urgent Alert

Community Resource Centers

Providing support to customers during a Public Safety Power Shutoff (PSPS)

Find a Community Resource Center in your county.

Community Resource Centers (CRCs) provide a safe place for customers to access electricity, get updates and find resources.

Find a safe place during outages

During a Public Safety Power Shutoff (PSPS) event, PG&E will open Community Resource Centers (CRCs) where community members can access basic resources. PG&E continues to build out contracted CRC locations, including indoor and outdoor sites, which can be quickly opened when needed. Sites were identified in collaboration with counties, tribal governments, and other key stakeholders.

CRCs may provide:

  • Charging stations for electronic devices and medical equipment
  • Wi-Fi service
  • Snacks and bottled water
  • Blankets and other items
  • Chairs and tables
  • Americans with Disabilities Act (ADA)-accessible restrooms
  • Cellular coverage
  • Customer service staff
  • Security personnel
  • Hand-washing stations


Indoor centers may provide:

  • Air conditioning and/or heating
  • Bagged ice
  • Privacy screens


When CRCs are closed, you can use the outage map to identify energized areas for power.



Health and safety measures


To keep our customers and communities safe, we continue to update our processes to reflect appropriate COVID-19 health considerations and federal, state and county guidelines. We use the Center for Disease Control (CDC) guidelines, which include:


  • Facial coverings and physical distancing are encouraged but not required
  • Supplies are given out to visitors so they can “grab and go,” but they are welcome to stay on-site and charge their devices
  • In instances of high demand, medical device charging is prioritized
  • Surfaces are regularly sanitized
  • For the health and safety of the community, we ask customers not to visit a center if they are exhibiting any symptoms of illness

We can help you get to a CRC

These partners can assist you in locating reliable, accessible transportation.


San Francisco, Marin, Sonoma, Solano, San Joaquin, Stanislaus, Amador, Calaveras, and Tuolumne Counties:


Shasta County
Dignity Health Connected Living

530-226-3074, ext. 4

El Dorado County
El Dorado Transit

530-642-5383, select option 4

Fresno County
Fresno Economic Opportunities Commission


Get help during an outage

Need more support? Here is a list of resources to help you during a Public Safety Power Shutoff (PSPS).


Support for individuals with disabilities and older adults

  • Colusa County offers door-to-door passenger service for individuals with disabilities: 530-458-0287
  • Sierra County:
    • Incorporated Seniors Citizens of Sierra County (Eastern Sierra County): 530-798-8555 (call or text)
    • Golden Rays Seniors Citizens (Western Sierra County): 530-993-4770

If you rely on power to operate life-sustaining medical devices, further support may be available in your area. Contact your local Independent Living Center if you’ve lost power during a PSPS.

Electric vehicle (EV) charging stations

  • EV charging stations are not available at CRC locations.
  • To find a location near you, view the EV charging station map

Find local resources with 211
Learn more about 211

Use Google Maps to plan your route to a CRC
Visit Google Maps

Community Resource Centers

Watch our video to learn about the types of support offered at CRCs.
Or, access an audio descriptive version of the video

More outage resources


Emergencies and safety power outages can happen at any time. Learn how 211 can help you prepare, get support and stay safe.

Emergency planning

Keep yourself and your family safe by preparing for unexpected events.

Outage compensation programs

Receive compensation for long outages.