Kev Ceeb Tom Xwm Txheej Kub Ceev
Tiv Tauj Rau Peb
Tiv Tauj Rau Peb

Kev ceeb toom tsis txaus

Tau txais cov kev hloov tshiab tsis tu ncua los ntawm cov ntawv nyeem, email lossis xov tooj

lub cim kev ceeb toom qhia paub uas tseem ceeb Lus Cim Tseg: Koos pis tawj (computer) txhais nplooj no. Yog koj muaj lus nug, hu rau cov kev pab hais lus ntawm 1-877-660-6789 .

Raws li tus neeg tuav nyiaj, koj yuav tau txais kev ceeb toom txog qhov muaj feem cuam tshuam uas yuav cuam tshuam rau koj qhov chaw nyob. 

 

Nco ntsoov tias peb muaj koj tus xov tooj tam sim no

Yog tias peb muaj koj tus lej xov tooj tam sim no nyob rau hauv cov ntaub ntawv, peb yuav sim qhia rau koj paub thaum koj lub hwj chim tawm los ntawm kev hu lossis ntawv. Hloov kho koj nyiam hu .

Teem cov kev nyiam rau kev ceeb toom tawm

Txhawm rau teeb tsa qhov kev nyiam rau kev tawm tam sim no lossis yav tom ntej: 

Select the button labeled Edit profile and alerts located at the top right corner. 1) Sau npe. 2) Xaiv qhov Kho kom raug Profile thiab Alerts khawm. 3) Scroll cia rau Alert Settings.

Select the alert type that you prefer. Xaiv los ntawm peb hom kev ceeb toom: email, ntawv lossis suab.

Set text or voice settings. 1) Xaiv Cov Lus lossis Lub Suab. 2) Ntxiv koj tus lej siv qhov kev poob rau hauv lub thawv. 3) Xaiv lub sijhawm koj xav tau txais cov lus ceeb toom.

Set email alert settings. 1) Xaiv Email. 2) Ntxiv koj qhov chaw nyob email nrog rau qhov poob rau hauv lub thawv. 3) Tam sim no email tuaj yeem xa tau txhua lub sijhawm. Tsis tas yuav xaiv lub sijhawm koj nyiam.

Add another contact. Koj puas xav ntxiv ntau qhov kev nyiam sib cuag? Xaiv "Ntxiv lwm tus hu kom tau txais kev ceeb toom".

Save changes. Thaum koj ua tiav, nco ntsoov xaiv "Txuag Hloov".

Tau txais kev hloov tshiab rau txhua qhov chaw hauv PG&E thaj chaw pabcuam

 

  • Tsis tas yuav muaj tus lej online.
  • Cov lus ceeb toom nres thaum lub zog rov qab los rau txhua qhov chaw nyob suav nrog hauv qhov hluav taws xob.
  • Koj puas xav tau txais kev hloov tshiab rau yav tom ntej? Mus saib hauv daim ntawv qhia kom sau npe dua. Qhov no yuav tsum tau txawm tias koj xav tau hloov tshiab rau tib qhov chaw nyob.
Mus ntsib PG&E Outage Center

Nrhiav qhov chaw nyob

 

Kauj Ruam 1: Mus rau PG&E Outage Center mus nrhiav chaw nyob.

Kauj Ruam 2: Yog tias qhov hluav taws xob cuam tshuam rau qhov chaw nyob, koj yuav pom qhov kev xaiv "Tau Txais Kev Ceeb Toom." Nyem qhov txuas no.

Kauj Ruam 3: Nkag mus rau hauv xov tooj lossis email qhov chaw koj xav tau txais kev ceeb toom.

Kauj Ruam 4: Xa koj cov ntaub ntawv tiv tauj.

Tshawb nrhiav chaw nyob thiab thov ceeb toom.

 

Siv cov cim hluav taws xob tawm ntawm daim ntawv qhia 

 

Kauj Ruam 1: Mus rau PG&E Outage Center thiab nyem rau ntawm lub cim hluav taws xob ntawm daim ntawv qhia.

Kauj Ruam 2: Hauv qhov pop-up, nyem qhov "Tau Txais Kev Ceeb Toom" txuas.

Kauj Ruam 3: Sau koj lub xov tooj lossis email.

Kauj Ruam 4: Xa koj cov ntaub ntawv tiv tauj.

 

Nyem rau ntawm lub cim hluav taws xob thiab sau npe rau kev ceeb toom.

Nyob twj ywm ceeb toom thaum lub sij hawm Public Safety Power Shutoff (PSPS)

Thaum Public Safety Power Shutoff (PSPS) tau tshaj tawm, peb rov kho peb lub vev xaib tsis tu ncua kom paub meej. Koj yuav pom kwv yees lub hwj chim kaw thiab lub sijhawm kho dua tshiab thiab cov chaw cuam tshuam.

Yog xav paub txog cov ntaub ntawv tshiab tshaj plaws txog Kev Tiv Thaiv Kev Nyab Xeeb Hauv Pej Xeem hauv koj cheeb tsam, mus saib PSPS hloov tshiab .

  • Cov xwm txheej kub ntxhov hnyav tuaj yeem cuam tshuam rau ib feem ntawm lub tshuab hluav taws xob pab koj lub zej zog.
  • Yog tias qhov no tshwm sim, PG&E tej zaum yuav tsum tau tua koj cov hluav taws xob kom muaj kev nyab xeeb rau pej xeem.
  • Qhov no hu tias Public Safety Power Shutoff (PSPS).

PG&E cov neeg tuav nyiaj tsis tas yuav sau npe rau Public Safety Power Shutoff ceeb toom

  • Yog tias peb cia siab tias koj qhov chaw nyob yuav cuam tshuam los ntawm kev kaw:
  • Koj yuav tau txais automated hu, ntawv nyeem thiab email ceeb toom.
  • PG&E tuaj yeem xa cov lus ceeb toom no txhua lub sijhawm, nruab hnub lossis hmo ntuj.
  • Thaum ua tau, cov lus ceeb toom yuav pib ob hnub ua ntej kaw.
  • Lawv yuav raug xa mus ntxiv txhua hnub kom txog thaum lub hwj chim rov qab los. 

Hloov kho koj cov ntaub ntawv tiv tauj lossis hu rau 1-866-743-6589 thaum lub sijhawm ua haujlwm ib txwm ua.

Chaw nyob ceeb toom

Nrhiav kom paub txog qhov muaj peev xwm Pej Xeem Kev Nyab Xeeb Hluav Taws Xob kaw ntawm lwm qhov chaw nyob.

Sau npe rau kev ceeb toom chaw nyob hauv ntau hom lus los ntawm kev hu thiab ntawv

Txhais kev txhawb nqa

Txoj kev txhawb pab uas Tsis Yog Lus As Kiv suav nrog cov ntaub ntawv qhia paub xwm txheej ceev ua 15 yam lus.

Tshawb nrhiav cov ntaub ntawv tsis yog lus Askiv
Ntsiab lus piav qhia txog suab lus
Cov ntaub ntawv sau qhia (PDF)

Tutorial video: Teeb tsa kev ceeb toom

Teeb tsa kev ceeb toom nyiam kom tau txais kev ceeb toom ntawm ntawv nyeem, email, lossis xov tooj, yog li peb tuaj yeem ncav cuag koj thaum nws tseem ceeb.

Nkag mus rau hauv koj tus as khauj

Ntau qhov kev pabcuam rau kev ceeb toom

Alerts FAQ

Tau txais cov lus teb rau cov lus nug ntau txog kev ceeb toom. PG&E tuaj yeem hloov kho cov lus ceeb toom FAQ txhua lub sijhawm.

Mus Saib Cov Lus Qhia FAQ

Medical Baseline Program

Yog tias koj tso siab rau lub zog rau kev xav tau kev kho mob, koj tuaj yeem tsim nyog. Peb yuav hu, sau ntawv thiab email ua ntej PSPS. 

Txheeb xyuas qhov tsim nyog rau Kev Kho Mob Baseline

Kev them nyiaj yug rau cov neeg siv khoom yooj yim

Puas muaj kev phoom sij rau koj txoj kev noj qab haus huv los sis kev nyab xeeb yog hais tias koj li hluav taws xob los sis cua (gas) raug txiav lawm?

Kawm txog cov neeg siv khoom yooj yim rau kev txhawb nqa ntxiv, suav nrog kev ceeb toom tshwj xeeb