Kev Ceeb Tom Xwm Txheej Kub Ceev

Outage alerts

Tau txais kev hloov tshiab los ntawm phau ntawv, email los yog xov tooj

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

Tus account alerts

Tau txais kev hloov tshiab rau koj qhov chaw nyob

 

Raws li ib tug account tuav, koj yuav tau txais alerts txog tej outages uas tej zaum yuav muaj feem xyuam rau koj qhov chaw nyob. Peb xa cov alerts los ntawm cov ntawv nyeem nyob ib ncig ntawm lub moos tsuas yog koj teem ib lub sij hawm preference rau txais (saib "Txheej preferences rau outage alerts" hauv qab).

Xyuas kom peb muaj koj tus xov tooj tam sim no

Yog peb muaj koj tus xov tooj tam sim no nyob rau hauv:

  • Peb mam li sim qhia rau koj paub thaum koj lub hwj huam yog tawm los ntawm ib tug hu los yog phau ntawv.
  • Koj yuav teb tau cov ntawv nyeem lus peb xa mus rau koj nrog "Status" kom tau qhov tseeb outage rau koj qhov chaw nyob. (Muaj ua Lus As Kiv nkaus xwb.)
  • Koj yuav phau ntawv "Status" rau 97503 thaum twg los tau raws li txoj cai rau koj qhov chaw nyob. (Muaj ua Lus As Kiv nkaus xwb.)

Hloov koj cov kev nyab xeeb.

Txheej preferences rau outage alerts

Teem caij rau tam sim no los yog yav tom ntej outages: 

Select the button labeled Edit profile and alerts located at the top right corner. 1) Kos npe rau. 2) Xaiv cov Edit Profile thiab Alerts khawm. 3) Scroll mus alert teev.

Select the alert type that you prefer. Xaiv los ntawm peb hom alerts: email, ntawv nyeem los yog lub suab.

Set text or voice settings. 1) Xaiv Cov Ntawv Nyeem lossis lub suab. 2) Ntxiv koj tus nab npawb uas siv tus nqi poob rau ntawm lub thawv. 3) Xaiv lub sij hawm najnpawb koj xav tau cov alerts.

Set email alert settings. 1) Xaiv Email. 2) Ntxiv koj qhov chaw nyob nrog lub dropdown hauv lub thawv. 3) Tam sim no emails yuav muab xa thaum twg los tau. Tsis muaj yuav tsum xaiv koj lub sij hawm najnpawb.

Add another contact. Koj puas xav ntxiv ntau yam kev nyab xeeb? Xaiv "Ntxiv lwm hu rau alerts".

Save changes. Thaum koj nyob nraum tas, kom xaiv "Txuag hloov".

Outage map alerts

Tau txais kev hloov tshiab rau tej qhov chaw hauv lub PG&E qhov chaw uas zoo heev

 

  • Tus account hauv internet yuav tsis tas yuav tsum tau txhaj.
  • Tus alerts nres thaum fais fab tuag yog restored rau tag nrho cov chaw nyob nyob hauv lub outage.
  • Koj puas xav tau tshiab rau yav tom ntej outages? Mus xyuas daim ntawv qhia txog daim ntawv qhia txog kos npe dua. Qhov no yuav tsum tau txawm tias koj xav hloov tshiab rau tib qhov chaw nyob.

Nrhiav ib qhov chaw nyob

 

Kauj Ruam 1: Mus PG& Outage Center mus nrhiav ib qhov chaw nyob.

Kauj Ruam 2: Yog hais tias ib qho outage yog cuam tshuam dab tsi rau qhov chaw nyob, koj yuav pom qhov kev xaiv "Tau tawm tshiab." Nyem qhov txuas no.

Kauj Ruam 3: Sau tus xov tooj los yog email uas koj xav tau alerts.

Kauj Ruam 4: Xa koj cov ntaub ntawv qhia txog koj tus kheej.

Nrhiav ib qhov chaw nyob thiab thov alerts.

 

Siv outage icons rau daim ntawv qhia

 

Kauj Ruam 1: Mus PG& E Outage Center xaiv "Saib outage map".

Kauj Ruam 2: Nyem rau ib outage icon rau daim ntawv qhia.

Kauj Ruam 3: Nyob rau hauv lub pop-up, nyem qhov "Tau outage tshiab" txuas.

Kauj Ruam 4: Sau koj lub xov tooj los sis email.

Kauj Ruam 5: Xa koj cov ntaub ntawv qhia txog koj tus kheej.

 

Nyem rau lub icon icon thiab kos npe rau alerts.

Pej xeem kev ruaj ntseg Shutoff (PSPS) alerts

Nyob twj ywm rau thaum ib tug pej xeem kev nyab xeeb Shutoff (PSPS)

Thaum ib tug pej xeem kev ruaj ntseg Shutoff (PSPS) yog tshaj tawm, peb refresh peb lub website nquag kom koj qhia. Koj mam li nrhiav kwv yees fais fab shutoff thiab restoration lub sij hawm thiab cuam tshuam dab tsi rau tej thaj chaw.

Rau qhov tseeb hais txog ib tug pej xeem kev nyab xeeb Power Shutoff nyob rau hauv koj cheeb tsam, mus ntsib PSPS tshiab.

  • Huab cua hluav taws kub yuav hem tau ib feem ntawm lub hluav taws xob muab rau koj lub zej zog.
  • Yog hais tias muaj qhov no tshwm sim, PG&E yuav tau tig tawm koj hluav taws xob rau pej xeem kev nyab xeeb.
  • Qhov no hu tias Public Safety Power Shutoff (PSPS).

PG&E account holders tsis tau kos npe rau pej xeem kev ruaj ntseg Shutoff alerts

  • Yog peb cia siab tias koj qhov chaw nyob yuav raug cuam tshuam los ntawm ib shutoff:
  • Koj yuav tau txais kev pab hu, phau ntawv thiab email alerts.
  • PG& E yuav xa cov alerts txhua lub sij hawm, hnub los yog hmo ntuj.
  • Thaum tau, cov alerts yuav pib ob hnub ua ntej lub shutoff.
  • Lawv yuav tau xa txhua hnub kom txog rau thaum fais fab tuag yog restored. 

Hloov koj cov ntaub ntawv los yog hu rau 1-866-743-6589 thaum lub sij hawm ua hauj lwm.

Chaw nyob alerts

Xyuas kom paub txog tej pej xeem kev nyab xeeb power Shutoff ntawm lwm qhov chaw nyob.

Txhais ua txhais lus

Txoj kev txhawb pab uas Tsis Yog Lus As Kiv suav nrog cov ntaub ntawv qhia paub xwm txheej ceev ua 15 yam lus.

Tutorial yees duab: Teeb alerts

Teeb ntawv ceeb toom preferences tau alerts ntawm phau ntawv, email, los yog xov tooj, ces peb yuav mus cuag koj thaum nws tseem ceeb heev.

Ntau qhov chaw muab kev pab rau alerts

Alerts FAQ

Tau cov lus teb rau cov lus nug txog alerts. PG& E yuav hloov cov alerts FAQ txhua lub sij hawm.

Medical Baseline Program

Yog koj cia siab rau cov hwjchim uas xav tau kev pab kho mob, tej zaum koj yuav tsim nyog tau txais kev pab. Peb mam hu, phau ntawv thiab email ua ntej ib PSPS. 

Kev them nyiaj yug rau cov neeg muas zaub lam tau lam ua

Puas muaj kev phoom sij rau koj txoj kev noj qab haus huv los sis kev nyab xeeb yog hais tias koj li hluav taws xob los sis cua (gas) raug txiav lawm?