Lus Cim Tseg: Koos pis tawj (computer) txhais nplooj no. Yog koj muaj lus nug, hu rau cov kev pab hais lus ntawm 1-877-660-6789 .
Txhawm rau tsim ib tus account online, koj yuav xav tau:
Cov neeg thib peb tsis tuaj yeem txuas mus rau tus neeg siv khoom tus account uas twb tau sau npe los ntawm, lossis sawv cev ntawm cov neeg siv khoom ntawm cov ntaub ntawv. Tsis yog nws muaj peev xwm tsim tau ib tus account online ntxiv.
Txawm li cas los xij, cov neeg siv khoom nrog cov nyiaj hauv online tseem tuaj yeem xaiv qhia lawv cov ntaub ntawv nrog tus neeg thib peb uas tau tso cai. Kev Tso Cai tau tso cai ncaj qha los ntawm Qhia Kuv Cov Ntaub Ntawv thiab lwm qhov chaw:
Cov neeg siv khoom nrog cov nyiaj hauv online tseem tuaj yeem qhia lawv cov ntaub ntawv nrog tus neeg thib peb tso cai. Kev Tso Cai tau tso cai ncaj qha los ntawm Qhia Kuv Cov Ntaub Ntawv thiab lwm qhov chaw.
Mus Qhia Kuv Cov Ntaub Ntawv rau:
Tso cai rau tus neeg thib peb nkag mus rau koj cov ntaub ntawv ncaj qha los ntawm koj tus lej online
Export koj siv los ntawm koj tus account online
Tsis muaj tus lej online?
Siv ib qho ntawm cov ntaub ntawv hauv qab no txhawm rau nkag mus rau koj cov ntaub ntawv hluav taws xob:
Nkag mus rau hauv koj qhov profile thiab nplooj ntawv ceeb toom rau:
Ib qho profile tshiab kom paub tseeb tias koj nyob twj ywm. Tau txais kev ceeb toom txog koj qhov kev siv hluav taws xob, kev them nqi thiab hluav taws xob.
Ntxiv lossis hloov kho koj qhov chaw nyob xa ntawv
Ntxiv lossis hloov kho cov xov tooj
Ntxiv lossis hloov kho email chaw nyob
Tswj tus account nqis
Teeb ceeb toom
Txuas ntau tus account
Cov kev hloov pauv yuav tshwm sim tam sim ntawd.
Kom paub meej tias koj cov ntaub ntawv tseem muaj kev nyab xeeb, cov ntaub ntawv hauv qab no yuav tsum tau hloov kho hauv xov tooj:
Cov neeg siv khoom nyob
Ntawm PG&E tus account? Koj muaj lub luag haujlwm rau cov nqi.
Yog tias muaj kev hloov npe lossis ib tus neeg tshiab tau ntxiv, PG&E yuav kuaj xyuas credit thiab tej zaum yuav hloov tus nqi tso nyiaj. Qhov no siv tau txawm tias koj hloov koj lub npe tom qab sib yuav lossis sib nrauj.
Rau kev them nyiaj yug, hu rau PG&E Lub Chaw Pabcuam Cov Neeg Siv Khoom ntawm 1-800-743-5000 .
Cov neeg siv khoom lag luam
Txhawm rau ua koj qhov hloov tshiab, hu rau PG&E Chaw Pabcuam Cov Neeg Siv Khoom Lag Luam ntawm 1-800-468-4743.
Sim cov lus qhia no kom nkag mus thiab hloov kho koj cov ntaub ntawv nyiaj txiag. Tsis pom qhov koj tab tom nrhiav? Mus saib lub Chaw Pabcuam .
Username lossis email ID
Koj tus username yog tus neeg siv ID (xws li "johnsmith") lossis email chaw nyob (xws li "johnsmith@email.com"). Txheeb xyuas koj tus email lees paub rau kev txheeb xyuas koj lub npe siv. Yog tias koj nrhiav tsis tau email, peb tuaj yeem xa koj tus username rau koj.
Password yuav tsum
Koj lo lus zais nyob nruab nrab ntawm 6 thiab 32 cim ntev. Nws yog case-sensitive, yog li nco ntsoov sau cov tsiaj ntawv loj thiab cov tsiaj ntawv me kom zoo. Nws tsis tuaj yeem suav nrog qhov chaw lossis ib qho ntawm cov cim no: % ~ < >
Email chaw nyob
Yog tias koj tsis nkag mus rau email chaw nyob uas koj siv los tsim koj tus account, qhia rau peb paub thiab peb yuav hloov kho koj cov ntaub ntawv.
Cov lus nug txog kev ruaj ntseg
Yog tias koj tsis nco qab cov lus teb rau koj cov lus nug txog kev ruaj ntseg, tiv tauj peb kom pab.
Xauv tawm ntawm tus account
Yog tias koj tau sim nkag nrog tus password tsis raug tsib zaug, koj yuav raug kaw tawm ntawm koj tus as khauj li 15 feeb. Yog tias koj tsis xav tos, xaiv qhov kev xaiv rov pib dua tus password thiab ua tiav txhua kauj ruam.
Operating system lossis browser compatibility
Pge.com tau txais kev txhawb nqa ntawm feem ntau cov haujlwm tseem ceeb thiab browsers. Rau qhov kev paub zoo tshaj plaws, tshawb xyuas koj tus browser ntawm peb nplooj ntawv browser txhawb nqa.
Sau npe los hloov qhov chaw xa ntawv uas peb xa koj daim ntawv qhia lub zog txhua hli lossis lwm yam PG&E mail.
Yog tias koj tab tom tsiv mus rau qhov chaw nyob tshiab, thov online rau hloov koj qhov kev pabcuam PG&E .
Lus Cim Tseg: Yog tias koj qhov chaw nyob qhov kev pabcuam uas twb muaj lawm hloov pauv rau ib qho laj thawj - tus lej ZIP tshiab raug muab, piv txwv li - qhia rau peb paub ntawm 1-800-468-4743 .
Cov neeg siv khoom lag luam:
Khaws koj tus lej xov tooj tam sim no kom peb paub koj thaum koj hu.
Peb kuj yuav tiv tauj koj yog tias muaj hluav taws xob poob lossis xwm txheej ceev.
Ntxiv cov xov tooj rau cov neeg sib txawv lossis kev sib cuag thaum muaj xwm txheej ceev, yog tias koj xav kom lawv hu rau ntau yam laj thawj.
Ntxiv koj tus lej xov tooj ntawm tes kom tau txais cov ntawv ceeb toom them nqi, ceeb toom rau kev teem sijhawm thiab lwm yam lus.
Khaws koj tus email tam sim no kom koj tsis txhob nco cov ntawv ceeb toom thiab lwm yam ntaub ntawv tseem ceeb ntawm koj tus account PG&E. Ntxiv mus txog tsib email chaw nyob. Xa ntau hom lus thiab ceeb toom rau ntau qhov email chaw nyob.
Cov neeg siv hluav taws xob uas nyob hauv tsev:
Txhua tus neeg teev npe hauv PG&E tus account yuav raug them nyiaj rau cov nqi uas tshwm sim hauv tus as khauj.
PG&E yuav tsum tau txheeb xyuas qhov credit thiab muaj peev xwm kho tus nqi tso nyiaj thaum lub npe hloov pauv lossis lwm tus neeg ntxiv. Qhov no muaj tseeb txawm tias lub npe tshiab yog los ntawm tib neeg (piv txwv li, tom qab sib yuav lossis sib nrauj).
Kom hloov lub npe ntawm koj tus account, hu rau 1-800-743-5000 .
Cov neeg siv khoom lag luam:
Lub npe lag luam ntawm koj tus account tsis tuaj yeem hloov kho online. PG&E yuav tsum txheeb xyuas qhov credit. Tej zaum peb yuav tau kho tus nqi tso nyiaj thaum lub npe ntawm tus account hloov.
Kom hloov lub npe ntawm koj tus account, hu rau 1-800-468-4743 .
PG&E yuav tsum muaj peev xwm tiv tauj koj thaum muaj xwm txheej kub ntxhov lossis lwm yam xwm txheej ceev. Sau npe rau ntau yam kev ceeb toom tsim los cawm koj lub sijhawm, nyiaj txiag thiab lub zog.
Teeb ntau yam kev ceeb toom, suav nrog:
Kev ceeb toom tsis txaus rau PG&E cov neeg tuav nyiaj
Tau txais cov xov xwm tshiab txog hluav taws xob uas yuav cuam tshuam rau koj qhov chaw nyob. Peb yuav qhia rau koj paub:
Yog tias koj muaj ib tus as-qhauj hauv online, koj yuav tau txais kev ceeb toom rau kev tawm tsam, suav nrog rau Public Safety Power Shutoffs (PSPS). Koj tsis tuaj yeem xaiv tawm.
Kawm paub ntxiv txog kev ceeb toom hluav taws xob
Chaw nyob ceeb toom rau cov neeg tuav nyiaj tsis yog PG&E
Tau txais kev ceeb toom rau qhov chaw nyob uas tsis yog koj qhov chaw nyob qhov kev pabcuam.
Chaw nyob ceeb toom ceeb toom rau koj ntawm kev hu xov tooj lossis ntawv xov xwm txog qhov xav tau Public Safety Power Shutoff (PSPS) tshwm sim ntawm txhua qhov chaw nyob tseem ceeb.
Cov chaw nyob zoo li no yuav suav nrog:
Cov lus ceeb toom no muaj nyob hauv ntau hom lus.
Koj tsis tas yuav muaj tus as khauj PG&E ntawm qhov chaw nyob kom tau txais ib qho kev ceeb toom.
Kev them nqi & teem caij them
Sau npe kom tau txais kev ceeb toom thaum koj daim nqi yuav dhau los lossis pom cov xwm txheej ntawm kev them nyiaj.
ceeb toom txog kev them nyiaj
Yog tias koj tau tso npe rau hauv txoj kev npaj them nyiaj, tau txais kev ceeb toom txog thaum koj cov nyiaj them poob qis.
Download tau daim ntawv qhia them nyiaj yug (PDF)
Paperless Billing
Xaiv kom tau txais koj daim ntawv qhia lub zog los ntawm email. Koj tuaj yeem nkag mus rau cov nqi dhau los hauv online.
Tau txais kev ceeb toom thib peb
Cov lus ceeb toom thib peb qhia rau koj thaum ib tug phooj ywg lossis cov txheeb ze tsis them nqi vim muaj mob, kev nyuaj siab lossis lwm yam teeb meem.
Nov yog qhov nws ua haujlwm li cas:
Sau npe hauv ob kauj ruam yooj yim:
PG&E
PO Box 997300
Sacramento CA 95899-7300
Peb nkag siab tias cov no yog lub sijhawm nyuaj nyiaj txiag. Kev txiav tawm ntawm kev pabcuam yog ib qho kev ua uas PG&E tsis ua kom pom tseeb. Peb ua cov kauj ruam no tsuas yog tom qab txhua qhov kev xaiv tau tshawb nrhiav. Hu rau peb ntawm 1-800-743-5000 yog tias koj muaj teeb meem them koj daim nqi.
Yog tias qhov kev pabcuam raug kaw yuav ua rau koj lub neej lossis kev noj qab haus huv, mus saib peb nplooj ntawv Cov Neeg Siv Khoom Tsis Muaj Teeb Meem .
Bill Forecast ceeb toom
Tau txais kev ceeb toom yog tias koj tus nqi them txhua hli tau kwv yees ntau dua li qhov koj tau teev tseg.
Kawm paub ntau ntxiv txog cov ntawv ceeb toom txog kev kwv yees
Event Day Alerts – nyob hauv
Sau npe rau SmartRate™ txuag? Peb yuav qhia rau koj paub thaum SmartDay™ tab tom los.
Txhawm rau teeb tsa tus lej ceeb toom, mus rau Profile & Alerts hauv koj tus lej online .
Kev Pabcuam mus ntsib - Sau npe kom tau txais kev ceeb toom txog PG&E teem sijhawm thiab kev pabcuam tuaj ntsib koj teem sijhawm.
Cov Ntawv Ceeb Toom thiab cov ntaub ntawv kev pabcuam - Teem koj cov kev nyiam rau cov ntawv ceeb toom yuav tsum tau hais txog koj qhov kev pabcuam.
Kev sib txuas lus ntxiv - Sau npe rau cov lus qhia txuag nqi thiab cov ntaub ntawv hais txog cov kev pab cuam PG&E tshiab.
Tsis yog. Koj tsis tas yuav sau npe rau kev ceeb toom. Txawm li cas los xij, PG&E yuav tsum xa koj:
Koj tseem tuaj yeem sau npe rau kev ceeb toom muaj txiaj ntsig, suav nrog kev ceeb toom them nqi.
Tsis yog. PG&E tsis them rau qhov kev ceeb toom. Txawm li cas los xij, koj tus neeg nqa khoom wireless, tus neeg muab kev pabcuam Is Taws Nem thiab tus nqi pabcuam hauv xov tooj yuav raug siv. Tshawb xyuas nrog cov tuam txhab no rau cov nqe lus ntawm koj cov phiaj xwm.
Tus naj npawb ntawm kev ceeb toom koj tau txais nyob ntawm hom. Yog tias koj teem caij ua haujlwm, koj tsuas tau txais ib qho lus ceeb toom xwb. Yog tias koj sau npe rau kev ceeb toom tsis txaus, koj tau txais kev ceeb toom txhua zaus muaj cov ntaub ntawv tshiab. Peb cov lus ceeb toom feem ntau raug xa mus thaum tsis tau npaj tseg.
Koj cov ntaub ntawv ntiag tug tsis raug muag rau lwm tus neeg sab nrauv. PG&E qee zaum siv tus neeg muag khoom thib peb xa ntawv ceeb toom. Koj cov ntaub ntawv tsuas yog siv rau lub hom phiaj no.
Ib txwm tiv thaiv koj cov ntaub ntawv thiab tswj xyuas cov neeg uas muaj kev nkag mus rau nws. Yog xav paub ntxiv, saib peb txoj cai ntiag tug. Mus ntsib cov neeg siv khoom cov cai thiab cov lus qhia.
Koj tuaj yeem nres kev ceeb toom ntawm ntau txoj hauv kev. Txoj kev yooj yim tshaj plaws yog:
Ceeb Toom: PG&E tuaj yeem xa cov ntawv ceeb toom xwm txheej ceev thiab kev nyab xeeb rau koj, thiab lwm yam ntaub ntawv tseem ceeb. Koj tsis tuaj yeem xaiv tawm ntawm cov lus ceeb toom no.
Puas tseem muaj lus nug ntxiv? Mus saib lub Chaw Pabcuam .
Lus Cim Tseg: Yog tias koj lub xov tooj yav dhau los tau txais PG&E cov ntawv ceeb toom thiab koj tsuas yog hloov kho koj cov lus ceeb toom, koj tsis tas yuav lees paub koj tus lej xov tooj. Txoj cai no siv tau rau feem ntau. Kev ceeb toom kev hloov pauv nyiaj txiag tseem xav tau cov lej lees paub.
Tsis yog, peb tsis them rau qhov kev pabcuam no. Txawm li cas los xij, tus nqi ntawm koj lub wireless cab kuj thiab cov ntaub ntawv tus nqi yuav siv tau. Tshawb xyuas nrog koj tus neeg nqa khoom rau cov ntsiab lus ntawm koj txoj kev npaj.
Cov neeg nqa khoom wireless hauv qab no * txhawb PG&E cov ntawv ceeb toom: Alltel AWCC, AT&T, Boost Mobile, Cellular One, MetroPCS, Sprint, T-Mobile, US Cellular, Verizon Wireless thiab Virgin Mobile USA.
* PG&E tuav txoj cai los hloov cov npe no txhua lub sijhawm. Rau cov ntaub ntawv tam sim no, nyeem peb cov cai. Saib Txoj Cai Kev Sib Txuas Lus Digital .
Mus saib koj tus account tam sim no.
Yuav tsum tsis txhob tau txais cov ntawv ceeb toom, ua raws li cov lus qhia ntawm cov ntawv ceeb toom. Koj tuaj yeem nkag mus rau hauv koj tus lej PG&E online los tswj koj qhov kev ceeb toom nyiam.
Ceeb toom: PG&E tuaj yeem xa cov ntawv ceeb toom xwm txheej ceev thiab kev nyab xeeb rau koj, thiab lwm yam ntaub ntawv tseem ceeb. Koj tsis tuaj yeem xaiv tawm ntawm cov lus ceeb toom no.
Tseem tsis teb? Hu rau peb tau ntawm 1-800-743-5000.
Tsis yog, PG&E tsis them rau qhov kev pabcuam no. Txawm li cas los xij, tus nqi ntawm koj lub wireless cab kuj yuav siv tau. Tshawb xyuas nrog koj tus neeg nqa khoom rau cov ntsiab lus ntawm koj txoj kev npaj.
Txhua tus PG&E email raug cim kom meej. Nrhiav "PG&E" lossis "Pacific Gas & Electric Company." Feem ntau PG&E emails kuj suav nrog qhov chaw nyob siv tau.
Peb tsuas yog xa email txog kev pabcuam thiab cov ntaub ntawv uas koj tau tso cai. Ntxiv rau, raws li Tsoom Fwv Teb Chaws CAN-SPAM Txoj Cai, PG&E muab peb hom kev ua raws cai hauv email:
Koj qhov kev thov Unsubscribe yuav xav tau 10 hnub ua haujlwm. Koj tuaj yeem tau txais ib lossis ob qho ntxiv email ceeb toom rau lub sijhawm no.
Ceeb Toom: PG&E tuaj yeem xa email ceeb toom xwm txheej ceev thiab kev nyab xeeb, thiab lwm yam ntaub ntawv tseem ceeb. Koj tsis tuaj yeem xaiv tawm ntawm cov email no.
Yog tias koj xav tau kev pab, mus saib hauv Chaw Pabcuam .
Peb siv tus xov tooj nyiam los ntawm koj tus account. Yog tias koj tsis tau hais txog qhov nyiam, peb siv koj tus lej xov tooj tseem ceeb.
Kom tsis txhob tau txais lub suab ceeb toom:
Koj tuaj yeem xa email rau myalerts@pge.com .
Ceeb Toom: Qee lub suab ceeb toom muaj qhov kev xaiv tsis tso npe. Lwm tus tsis. Koj tsis tuaj yeem xaiv tawm ntawm PG&E qhov kev ceeb toom xwm txheej ceev thiab kev nyab xeeb.
Yog tias koj xav tau kev pab, mus saib hauv Chaw Pabcuam .
Koj puas yog tus tswv ntawm lub tsev txawb chaw ua si nrog PG&E-tus tswv ntsuas ntsuas? Sau npe rau peb qhov Kev Pab Cuam Sau Nqi.
Unsubscribe los ntawm PG&E emails.
