Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Kev xaiv rau yus tus kheej
Tseem tsis tau muaj ib tus as khauj hauv online puas yog?
Los ua ib tug account hauv internet, koj yuav tau:
- Koj tus account number
- Koj tus xov tooj
- Koj tus ZIP code
Ua kom tiav cov hauj lwm uas ua hauj lwm
Tau txais feem ntau ntawm koj cov PG&E.
Tsis muaj ib tug account hauv internet?
Los ua ib tug account hauv internet, koj yuav tau:
- Koj tus account number
- Koj tus xov tooj
- Koj tus ZIP code
Sau npe rau ib tug account hauv internet tam sim no.
Account access rau ob tog
Ib tug neeg ua hauj lwm uas tsis yog-neeg ua hauj lwm nrog rau ib tug account ua hauj lwm hu ua ib feem peb tog. Ib feem peb tog yuav tsim lawv tus kheej hauv internet nyiaj nrog:
- Loj
- Nyeem ntawv tsuas siv tau
Yuav kom siv tau, ob tog yuav tsum caw los ntawm ib tug neeg uas tso cai (tas nrho) los yog ib tug neeg ua hauj lwm tso cai rau tus neeg ua hauj lwm (tas nrho).
Faj seeb: Tus neeg siv kev tso cai yuav tshem tau ib feem peb tog mus tswj lub lag luam hauv internet los yog xov tooj thaum twg los tau.
Kawm ntxiv txog ob tog thiab tus account access.
Muab kuv cov ntaub ntawv rau peb ob tog
Ib tug neeg ua hauj lwm uas tsis yog-neeg ua hauj lwm nrog rau ib tug account ua hauj lwm hu ua ib feem peb tog.
Cov neeg muas zaub nrog hauv internet nyiaj tseem muab lawv cov ntaub ntawv nrog ib feem peb tog. Log nyob rau hauv thiab mus muab kuv cov ntaub ntawv rau:
- Tso cai rau peb tog twg los mus saib tau koj cov ntaub ntawv
- Export koj cov usage
Mus muab kuv cov ntaub ntawv rau peb ob tog.
Koj puas xav mus saib tau koj cov ntaub ntawv zog, tab sis tsis muaj ib tug account hauv internet?
Siv ib cov lus hauv qab no los mus saib tau koj cov ntaub ntawv zog:
- Daim Form 79-1186, tso cai los yog revocation ntawm kev tso cai los ntawm cov neeg muas zaub tau txais kev pab
- Daim Form 79-1095, tso cai rau cov neeg muas zaub los yog ua raws li ib tug neeg muas zaub tuaj rau zov
Cov lus qhia tshiab
Ntxiv lossis hloov koj qhov chaw nyob
- Kos npe rau koj tus account hloov qhov chaw nyob. Qhov no yog qhov twg peb xa koj cov nqe lus zog thiab lwm PG&E xa ntawv.
- Koj puas muaj nyiaj ntau accounts? Hloov tshiab txhua nyias nyias.
- Yog hais tias koj qhov chaw nyob uas twb muaj lawm hloov vim li cas, cia peb paub ntawm 1-800-468-4743.
- Yog hais tias koj lub tuam txhab yuav tsiv mus nyob rau ib qhov chaw nyob tshiab, ua ib qho kev thov hauv internet thov hloov koj PG&E.
Ntxiv lossis hloov tshiab xov tooj
- Peb xav tau ib tug xov tooj tam sim no hu rau koj nyob rau hauv cov kev tshwm sim ntawm lub hwj huam los yog thaum muaj xwm ceev.
- Ntxiv thiab, ntxiv koj tus xov tooj txawb kom tau ntawv nyeem lus rau alerts los yog lub sij hawm teem tseg.
Ntxiv los yog hloov email chaw nyob
- Ntxiv rau tsib email chaw nyob raws li cov lus qhia.
- Tsev neeg kuj tau txais alerts.
- Xaiv cov lus qhia twg uas yuav muab xa mus rau txhua qhov chaw nyob.
Tswj tus account teev tseg
- Hloov koj tus account password.
- Teev koj cov lus nyiam.
- Hloov koj cov lus nug tshiab.
Teeb alerts
- Cov Kev Tua Hluav Taws Xob
- siv zog
- Billing thiab them
Txuas ntau yam nyiaj
- Yog hais tias koj muaj ntau PG&E nyiaj, nws yog ib qho yooj yim mus txuas lawv tag nrho rau ib profile hauv internet profile. Kawm seb yuav txuas nyiaj li cas.
Npaj hloov koj tus account?
Yuav kom paub meej tias koj cov ntaub ntawv tshua ruaj ntseg, cov lus qhia nram qab no yuav tsum muab kho dua tshiab:
Cov neeg siv hluav taws xob uas yog pej xeem
- nyiaj social security number
- Tus tswv tsev npe
Rau ib PG&E nyiaj? Koj nyob nraum lub luag hauj lwm rau tsub.
Yog hais tias muaj ib lub npe hloov los yog ib tug neeg tshiab ntxiv, PG&E yuav xyuas tus neeg no daim credit thiab tej zaum yuav hloov tus nqi deposit. Qhov no ua tau zoo heev txawm hais tias koj hloov koj lub npe tom qab sib yuav los yog sib nrauj lawm.
Yog xav paub ntxiv, hu rau PG&E Customer Service Center ntawm 1-877-660-6789.
Cov neeg siv hluav taws xob uas yog cov chaw lag luam
- Lag luam npe
- Neeg Them Se Tus Neeg Them Se
Kom koj hloov tshiab, hu rau PG&E lag luam customer Support Center ntawm 1-800-468-4743.
Cov lus nug uas nquag nug
Sim cov tswv yim no kos npe rau thiab hloov koj cov account. Tsis txhob pom dab tsi koj nyob nraum nrhiav? Mus xyuas qhov chaw nrhiav kev pab.
Username los yog email ID
Koj tus neeg siv yog ib tug neeg siv ID (xws li "johnsmith") los yog ib tug email chaw nyob (xws li "johnsmith@email.com"). PG& E xa ib tug email thaum koj sau npe kom paub meej tias koj cov neeg siv. Yog hais tias koj tsis nrhiav tau tias email, peb yuav xa koj cov neeg siv rau koj.
Nrhiav koj tus neeg siv cov neeg siv
Password yuav tsum tau
Koj lo lus zais yuav tsum muaj ntawm 6 thiab 32 cim ntev. Nws yog ib rooj plaub rhiab—ua tib zoo nkag mus rau uppercase thiab lowercase ntawv. Tsis txhob qhia tej qhov txhia chaw los yog tej yam cim no: % < >
Email chaw nyob
Yog hais tias koj tsis tau mus saib rau qhov chaw nyob email koj siv los ua koj tus account, cia peb paub thiab peb mam hloov koj cov ntaub ntawv.
Lus nug ruaj ntseg
Yog koj tsis nco qab cov lus teb rau lo lus nug, hu rau peb kom pab tau koj.
Poob nyiaj mus saib tau tus account
Yog hais tias koj twb sim kos npe rau hauv lub password tsis ncaj ncees lawm tsib zaug, koj yuav poob rau koj tus account rau 15 feeb. Yog hais tias koj yuav theej tsis tos, xaiv cov password reset xaiv thiab tag nrho cov kauj ruam.
Kev khiav hauj lwm lawv los yog browser compatibility
Pge.com yog txaus siab rau feem coob kev khiav hauj lwm lub nruab thiab browsers. Rau qhov zoo tshaj plaws, xyuas koj browser rau peb txaus siab browsers nplooj ntawv.
Cov neeg siv hluav taws xob uas yog pej xeem
Kos npe rau hauv koj tus account hloov qhov chaw nyob uas peb xa koj daim ntawv qhia txog lub zog los yog lwm PG & E xa ntawv tuaj.
Yog hais tias koj tsiv mus nyob rau ib qhov chaw nyob tshiab, ua ib qho kev thov hauv internet.
Hloov koj PG&E qhov kev pab cuam
Faj Seeb: Yog koj qhov chaw nyob uas twb muaj lawm hloov vim li cas— ib tug zip code tshiab raug xa mus rau lwm tus, piv txwv li no— qhia rau peb paub thaum 1-800-468-4743.
Cov neeg siv hluav taws xob uas yog cov chaw lag luam
- Yog hais tias koj muaj ntau yam nyiaj uas yuav tsum tau muab kho tshiab, txhua yam yuav tsum tau muab kho dua tshiab.
- Nkag mus rau hauv koj tus as khauj.
- Mus rau kuv tus account dashboard.
- Nyob rau hauv "hu xov tooj" card, xaiv "hloov koj cov ntaub ntawv."
- Nkag mus rau hauv koj tus as khauj.
- Mus rau kuv tus account dashboard.
- Nyob rau hauv "hu xov tooj" card, xaiv "hloov koj cov ntaub ntawv."
Cov neeg siv hluav taws xob uas yog pej xeem
Hloov lub npe ntawm koj tus account, hu rau 1-877-660-6789. Tus neeg uas teev nyob rau ib PG&E nyiaj txiag lub luag hauj lwm rau nws.
Faj Seeb: Thaum lub npe rau tus account yog hloov los yog lwm tus neeg ntxiv, PG&E yuav tsum paub tseeb tias tus neeg tshiab daim credit thiab recalculate lub deposit. Qhov no yeej muaj tseeb txawm tias lub npe tshiab rau tib tus neeg—piv txwv li, tom qab sib yuav los yog sib nrauj.
Cov neeg siv hluav taws xob uas yog cov chaw lag luam
Xav hloov lub npe ntawm koj tus account, hu rau 1-800-468-4743. Lub npe ntawm koj tus account tsis tau muab kho hauv internet.
Faj Seeb: Thaum lub npe ntawm tus account yog hloov, PG& E yuav tsum rov xyuas daim credit thiab recalculate tus nqi deposit.
Teeb PG& alerts
Vim li cas kuv yuav tsum teeb alerts?
PG& E yuav tsum tau hu rau koj thaum muaj kev tshwm sim los yog lwm yam xwm txheej ceev. Cov alerts yog tsim los pab kom koj muaj kev ruaj ntseg thiab txuag koj lub sij hawm, nyiaj thiab zog.

Outage alerts rau PG&E account holders
Tau hloov tshiab txog fais fab tuag uas tej zaum yuav muaj feem xyuam rau koj qhov chaw nyob. Peb mam li qhia rau koj paub:
- Thaum cov neeg coob yog rau nws txoj kev
- Lub sij hawm kwv yees nws yuav restore hwj huam
- Thaum lub hwj huam rov qab rau
Yog hais tias koj muaj ib tug account hauv internet, koj yuav tau alerts rau outages. Cov no muaj xws li pej xeem kev nyab xeeb Shutoffs (PSPS) alerts. Rau koj tus kheej kev ruaj ntseg, koj tsis tau opt tawm hauv PSPS alerts.
Chaw nyob alerts rau cov-PG&E account holders
Chaw nyob alerts qhia koj hu los yog phau ntawv txog ib tug pej xeem kev ruaj ntseg Shutoff (PSPS) kev tshwm sim ntawm ib qhov chaw nyob uas tsis yog koj lub tsev. Koj tsis tas yuav ib tug PG&E nyiaj ntawm qhov chaw nyob tau txais ib alert. Piv txwv li:
- Koj tus me nyuam lub tsev kawm ntawv
- Koj niam koj txiv lub tsev
- Ib lub tsev txawb chaw ua si los yog ib chav tsev xauj uas koj tus tswv tsev them tus nqi PG&E nqi
Yog muaj tus nawj npawb tib yam muaj nyob rau ntau qhov chaw nyob, tab sis koj tsuas xav tshem ib qhov chaw nyob, koj yuav tsum:
- Unenroll tag nrho koj qhov chaw nyob
- Rov ua npe rau qhov chaw nyob uas koj xav kom
Billing thiab teem cov nyiaj them poob haujlwm
Kos npe rau ib qho alert thaum koj tus nqi yog los yog nrhiav seb txoj cai ntawm cov nyiaj them poob haujlwm.
Npaj them rau kev npaj them nqi
Yog hais tias koj nyob nraum hauv ib txoj kev npaj them nqi, tau alerts txog thaum koj cov nyiaj them poob haujlwm.
Download tau daim ntawv qhia txog kev them nyiaj yug me nyuam (PDF)
Paperless billing
Tau txais koj tsab ntawv zog los ntawm email thiab saib yav tas los nqi hauv internet.
Koj puas pab nrog lwm tus account?
Thib peb tog ntawv ceeb toom qhia rau koj thaum ib tug phooj ywg los yog ib tug txheeb ze pheej tsis tshua mus them vim yog mob, hardship los yog lwm yam teeb meem. Qhov no yog ib qho alert. Koj tsis yog lub luag hauj lwm them tus nqi. Thib peb tog alerts yuav tsum tau qhov kev tso cai ntawm ob tog.
Kos npe rau hauv peb cov kauj ruam yooj yim:
- Download Electric Sample Form No. 79-1025 thib peb tog Alert Service Bill Insert (PDF)
- Ua daim ntawv
- Xa nws mus:
PG&E
P.O. Box 997300
Sacramento CA 95899-7300
Koj puas muaj teebmeem them koj daim nqi? Hu rau peb tau ntawm 1-877-660-6789. PG& E tsis disconnect cov neeg muas zaub tsis kawm tag nrho lwm txoj kev xaiv.
Koj puas yog ib qhov kev pab shutoff uas yuav raug koj lub neej los yog kev noj qab nyob zoo?
Mus xyuas peb tus kheej rau self-Identified Lam tau lam ua.
Bill Forecast Alerts
Tau ib qho alert yog hais tias koj tus nqi txhua hli yog sau los tshaj qhov koj tau teev tseg.
Kawm ntxiv txog Bill Forecast Alerts
Kev tshwm sim hnub Alerts: thaj tsam
Koj puas kos npe rau SmartRate™ nyiaj? Peb mam li qhia rau koj paub thaum ib SmartDay™ yog los.
Teeb nyiaj alerts:
- Nkag mus rau hauv koj tus as khauj.
- Mus rau kuv tus account dashboard.
- Nyob rau hauv "hu xov tooj" card, xaiv "hloov koj cov ntaub ntawv."
Nkag mus rau hauv koj tus as khauj
mus ntsib. Kos npe rau daim ntawv ceeb toom txog PG&E teem tseg thiab mus ntsib koj lub sij hawm teem tseg.
Cov ntawv ceeb toom thiab cov kev pab cuam. Teev koj cov ntawv ceeb toom txog koj qhov kev pab cuam.
Ntau nqi txuag tswv yim thiab cov ntaub ntawv. Kos npe rau cov tswv yim uas raug nqi txuag tswv yim thiab cov ntaub ntawv hais txog PG&E.
Tsis. Koj tsis tas yuav kos npe rau alerts. Tiam sis, PG&E yuav tsum xa koj:
- Nco ntsoov qhia
- Outage alerts
- Lwm yam tseem ceeb thiab kev kub ntxhov thaum muaj xwm ceev
Koj kuj tseem yuav tau kos npe rau cov alerts, nrog rau cov nqi them poob haujlwm.
- Nkag mus rau hauv koj tus as khauj oos lais (online).
- Raws li "tag nrho cov nyiaj teev tasks," xaiv "Notification Settings."
- Xaiv los ntawm ib tug neeg alerts.
Tsis. PG&E tsis them rau qhov kev pab alert. Txawm li ntawd los, koj wireless carrier, Internet tus neeg zov me nyuam thiab cov xov tooj yuav siv tau. Xyuas nrog cov tuam txhab uas muag rau cov nqe lus ntawm koj lub hom phiaj.
Cov alerts koj tau txais nyob ntawm seb hom. Yog koj ua ib daim teb mus ntsib koj, koj tsuas tau txais ib daim ntawv qhia txog kev nco ntsoov qhia. Yog koj kos npe rau daim ntawv qhia txog kev tawm alerts, koj tau txais ib qho alert txhua zaus cov ntaub ntawv tshiab muaj. Peb alerts mas feem ntau xa thaum unplaned outages.
Koj cov ntaub ntawv yuav tsis muag rau ib tog twg thib peb. PG& E tej zaum siv ib feem peb tog vendor xa alerts. Koj cov ntaub ntawv tsuas siv tau rau lub hom phiaj no xwb.
Lus Cim Tseg: Nco ntsoov tiv thaiv koj cov ntaub ntawv thiab tswj tau uas tau mus saib tau nws. Yog xav paub ntxiv, xa mus rau peb txoj cai tsis pub twg paub. Mus xyuas cov neeg muas zaub thiab cov txheej txheem.
- Nkag mus rau hauv koj tus as khauj oos lais (online).
- Mus rau kuv tus account dashboard.
- Raws li "tag nrho cov nyiaj teev tasks," xaiv "Notification Settings."
- Xaiv los ntawm ib tug neeg alerts.
Faj Seeb: PG& E yuav xa koj cov xwm txheej ceev thiab kev ruaj ntseg alerts, thiab lwm yam ntaub ntawv tseem ceeb. Koj tsis tau opt tawm hauv cov alerts.
Cov kev ceeb toom sau ua ntawv
Tau. Thawj thawj zaug koj kos npe rau cov ntawv alerts, peb paub tseeb hais tias koj tus xov tooj xa cov ntawv nyeem nram qab no:
"Txais tos rau PG& Alerts. Zauv frequency nyob ntawm tus account teev. Msg& Data data yuav siv tau. Teb PAB info, NRES KOM TXHOB RAUG MUAB TSO TSEG. pge.com/myalerts"
Yog hais tias koj tsis tau txais daim ntawv qhia txog cov ntawv nyeem los ntawm PG&E, thov kos npe rau thiab tshawb kom paub tseeb tias peb muaj tus xov tooj txuas rau koj tus account.
Tsis. Koj tsis tas yuav tshawb kom paub meej tias koj tus xov tooj yog hais tias koj tsuas xav hloov tshiab uas twb muaj lawm alerts.
Faj seeb: Nyiaj txiag transaction alerts tseem yuav tsum paub tseeb hais tias codes.
Tsis. Peb tsis yuav nqi rau qhov kev pab cuam no. Txawm li ntawd los, cov nqi ntawm koj wireless carrier thiab cov ntaub ntawv yuav thov. Nrog koj tus kws kho mob tham seb koj daim hom phiaj puas muaj tus kab mob no.
Cov wireless muaj txhawb PG&E phau ntawv alerts:
- Alltel AWCC
- AT&T
- Boost Mobile
- Cellular ib
- MetroPCS
- Sprint
- T-Mobile
- U.S. Cellular
- Verizon Wireless
- Nkauj xwb mobile USA
Faj Seeb: PG&E khaws cia daim ntawv no thaum twg los tau. Rau cov ntaub ntawv tam sim no, nyeem peb cov cai. Saib cov kev sib txuas lus txoj cai.
- Nkag mus rau hauv koj tus as khauj oos lais (online).
- Mus rau kuv tus account dashboard.
- Raws li "tag nrho cov nyiaj teev tasks," xaiv "Notification Settings."
- Xaiv los ntawm ib tug neeg alerts.
Kom txhob tau txais phau ntawv alerts, ua raws li cov lus qhia rau cov ntawv alert. Koj kuj tseem tsis tau phau ntawv alerts hauv internet:
- Nkag mus rau hauv koj tus as khauj oos lais (online).
- Mus rau kuv tus account dashboard.
- Raws li "tag nrho cov nyiaj teev tasks," xaiv "Notification Settings."
- Xaiv los ntawm ib tug neeg alerts.
Faj Seeb: PG& E yuav xa cov ntaub ntawv tseem ceeb, nrog rau kev kub ntxhov thiab kev ruaj ntseg alerts. Koj tsis tau opt tawm hauv cov alerts.
Yog hais tias koj tseem xav tau kev pab nrog phau ntawv alerts, teb cov ntawv nyeem nrog lo lus "HELP." Feem ntau, PG&E xa ib phau ntawv uas muaj ntaub ntawv ntxiv txog qhov kev pab cuam.
Tseem tsis teb? Hu rau peb tau ntawm 1-877-660-6789.
Email alerts
Thaum koj kos npe rau email alerts hauv internet, koj yuav tau qhia txhua email chaw nyob koj tau siv.
- Xaiv tus email chaw nyob uas koj xav siv los ntawm cov zaub mov nco-down zaub mov los yog muab ib tug email chaw nyob tshiab.
Tsis. PG& E tsis them rau qhov kev pab cuam no. Txawm li ntawd los, cov nqi ntawm koj wireless carrier yuav thov. Nrog koj tus kws kho mob tham seb koj daim hom phiaj puas muaj tus kab mob no.
Txhua PG& E email yog kom meej meej cim. Nrhiav "PG& E" los yog "Pacific Roj tuam txhab." Feem ntau PG& E emails kuj muaj xws li ib lub cev valid chaw nyob.
Peb tsuas xa emails txog cov kev pab thiab cov ntaub ntawv uas koj tau tso cai. Tsis tas li, raws li tsoom fwv teb chaws CAN-SPAM Act, PG&E muab peb hom kev ua raws li txoj cai nyob rau hauv emails:
- qhia. Email yog kom meej meej cim qhia tias nws yog los ntawm PG& Pacific roj tuam txhab hluav taws xob.
- Muab cov neeg siv opt-out. Thaum tsim nyog, emails muaj xws li ib tug Unsubscribe txuas ntawm lub qab. PG& E yuav email thaum muaj xwm ceev thiab kev ruaj ntseg ceeb toom, thiab lwm yam ntaub ntawv tseem ceeb. Koj tsis tau opt tawm hauv cov emails.
- xa. Txhua tus email muaj xws li ib lub cev valid chaw nyob.
Kom txhob tau txais email alerts:
- Xaiv Unsubscribe nyob hauv qab ntawm ib tug email, los yog
- Hloov koj alert preferences hauv internet:
- Nkag mus rau hauv koj tus as khauj oos lais (online).
- Mus rau kuv tus account dashboard.
- Raws li "tag nrho cov nyiaj teev tasks," xaiv "Notification Settings."
- Xaiv los ntawm ib tug neeg alerts.
Koj tus Unsubscribe thov kom muaj 10 hnub mus txheej txheem. Tej zaum koj yuav tau txais ib los yog ob tug email alerts thaum lub sij hawm no.
Faj Seeb: PG& E yuav xa cov ntaub ntawv tseem ceeb, nrog rau kev kub ntxhov thiab kev ruaj ntseg alerts. Koj tsis tau opt tawm hauv cov alerts.
Yog koj xav tau kev pab, mus saib qhov chaw pab center.
Suab alerts
Peb siv tus xov tooj ntawm koj tus account. Yog hais tias koj tsis tau teev ib tug nyiam, peb siv koj tus xov tooj.
Kom txhob tau txais lub suab alerts:
- Nkag mus rau hauv koj tus as khauj oos lais (online).
- Mus rau kuv tus account dashboard.
- Raws li "tag nrho cov nyiaj teev tasks," xaiv "Notification Settings."
- Xaiv los ntawm ib tug neeg alerts.
Faj seeb: Ib txhia lub suab alerts muaj ib qho kev xaiv unsubscribe. Lwm tus tsis. PG& E yuav xa cov ntaub ntawv tseem ceeb, nrog rau kev kub ntxhov thiab kev ruaj ntseg alerts. Koj tsis tau opt tawm hauv cov alerts.
Yog koj xav tau kev pab, mus saib qhov chaw pab center.
Tswj tus account tswj tus account
Theem ntawm thaj chaw nyob
Raws li tus thawj account tuav, koj yuav muab lwm tus neeg peb theem ntawm tus account access:
Lus Cim Tseg:Ib tug thawj tswj tuav yuav tshem tau ib tug neeg mus saib tau txhua lub sij hawm los ntawm tus xov tooj los yog hauv internet.
Theem ntawm cov lag luam mus saib tau
Raws li ib tug neeg tso cai, koj yuav muab lwm tus neeg peb theem ntawm tus account access:
Faj Seeb: Tus neeg siv kev tso cai yuav tshem tau ib tug neeg ua hauj lwm rau tus neeg ua hauj lwm los yog peb tog twg los yog peb tus neeg sab nrauv hais txog lub sij hawm los yog hauv internet.
Kuv yuav muab kev pab rau ib tug neeg twg?
Muab ib tug neeg mus saib tau koj tus account:
- Sau npe nkag mus.
- Xaiv tus account.
- Xaiv "ntxiv ib tug neeg" rau lub dashboard.
- Sau tus neeg siv lub npe, email thiab xov tooj.
- Xa cov caw.
Kuv yuav thov kev pab los ntawm ib tug neeg twg?
- Hu rau tus thawj tswj tuav los yog tso cai rau tus neeg siv.
- Muab koj tus xov tooj thiab email chaw nyob.
- Yog hais tias lawv pom zoo muab koj saib, lawv yuav caw koj los ntawm Settings -> Accounts.
- Txais tau qhov caw.
- Yog tsim nyog, tsim ib qho kos npe rau.
- Mus saib tau tus account.
Lus Cim Tseg:Tsis muaj caw nyob rau hauv koj email inbox? Xyuas cov spam los yog junk folder.
Thib peb tog ntawv ceeb toom
Thib peb tog ntawv ceeb toom qhia rau koj thaum ib tug phooj ywg los yog ib tug txheeb ze pheej tsis tshua mus them vim yog mob, hardship los yog lwm yam teeb meem. Qhov no yog ib qho alert. Koj tsis yog lub luag hauj lwm them tus nqi. Thib peb tog alerts yuav tsum tau qhov kev tso cai ntawm ob tog.
Kos npe rau hauv peb cov kauj ruam yooj yim:
- Download Electric Sample Form No. 79-1025 thib peb tog Alert Service Bill Insert (PDF)
- Ua daim ntawv
- Xa nws mus:
PG&E
P.O. Box 997300
Sacramento CA 95899-7300
Yog hais tias koj nyob nraum muaj teeb meem them koj nqi, hu rau peb ntawm 1-877-660-6789. PG& E tsis disconnect cov neeg muas zaub tsis kawm tag nrho lwm txoj kev xaiv.
Yog xav paub ntxiv, mus PG&E tus thib peb tog ntawv ceeb toom.
Ntau txoj kev los tswj koj tus account
Txawb tsev chaw ua si nqi pab
Koj puas yog tus tswv ntawm ib lub tsev mobile chaw ua si nrog PG&E-muaj master meters? Kos npe rau peb Bill Calculation Service.
©2025 Pacific Gas and Electric Company
©2025 Pacific Gas and Electric Company