Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Rau txhua qhov project uas tsis poob rau hauv ib qho ntawm cov pawg hauv qab no, pib koj daim ntawv thov los ntawm Koj Cov Projects.
Cov haujlwm uas tsis xav tau daim ntawv thov Your Projects:
Cov kev thov tos txais:
Cov hom phiaj xwm muaj xws li:
- Lub foob ntawm lub 'meter' tawg lawm
- Tighten txoj kab dai qis
- Hloov lossis ntxiv cov ntaub ntawv ntawm cov neeg siv khoom
- Lub ntsuas hluav taws xob thaub qab
Yog xav tau kev pab tos, hu rau1-800-743-5000.
- Cov neeg hu xov tooj yuav raug xa mus rau PG&E Peggy Bot, uas yuav nug seb yog vim li cas lawv thiaj hu xov tooj (piv txwv li, "Kuv lub foob ntsuas hluav taws xob tawg").
- Peggy yuav muab kev pab txhawb nqa raws li qhov tau thov ncaj qha lossis xa tus neeg hu mus rau tus neeg tsim nyog kom tau kev pab ntxiv.
Kev Pabcuam Tsim Kho thiab Kho Dua Tshiab:
Cov hom phiaj xwm vaj tse muaj xws li:
- Tsuas yog txiav/txuas dua rau kev saib xyuas vaj huam sib luag xwb (piv txwv li, hloov lub breaker, kho lub busbar, xov hlau hlawv, thiab lwm yam)
- Tshem tawm/Rov txuas dua kom kho/hloov lub taub hau huab cua
- Tsuas yog txiav/txuas dua rau kev txiav ntoo xwb (kev pabcuam tso tseg xwb)
- Txuas/Rov txuas dua rau cov haujlwm uas tsis muaj hluav taws xob ua haujlwm tab sis tej zaum yuav nyob ze rau cov khoom siv hluav taws xob (piv txwv li, hloov cov ntsa vaj tse, pleev xim, thiab lwm yam)
- Tsuas yog txuas lub tshuab cuam tshuam av ib ntus (GFI) rau ntawm lub vaj huam sib luag uas twb muaj lawm xwb
Lus Cim:Yog tias qhov kev pabcuam hla txoj kev, yog 400amps lossis siab dua, cuam tshuam rau ntau yam kev pabcuam, lossis muaj Daim Ntawv Qhia Ua Haujlwm yav dhau los hais tias xav tau cov neeg ua haujlwm, ces yuav tsum muaj daim ntawv thov Your Projects.
Kawm ntxiv txog Cov Txheej Txheem Disconnect-Reconnect rau Cov Neeg Siv Khoom (PDF)
Hu rau Chaw Pabcuam Kev Tsim Kho thiab Kho Dua Tshiab ntawm1-877-743-7782.
Koj tuaj yeem thov tau txhua lub sijhawm thiab tshawb xyuas koj qhov xwm txheej hauv online. Tom qab koj thov tiav lawm, koj yuav tau txais email nrog cov kauj ruam tom ntej. Ib tug neeg sawv cev ntawm PG&E yuav tiv tauj koj kom tham txog cov ntsiab lus ntawm qhov project.
Pib koj daim ntawv thov los ntawm Koj Cov Haujlwm.
Koj tus neeg sawv cev ntawm PG&E yuav tiv tauj koj tsis pub dhau peb (3) hnub ua haujlwm tom qab koj xa koj daim ntawv thov. Lawv yuav tham txog cov ntsiab lus ntawm qhov project nrog koj.
Yuav tsum tau tos txog thaum twg daim ntawv thov raug tshuaj xyuas thiab pom zoo:
- Kev tshuaj xyuas koj daim ntawv thov los ntawm PG&E
- Thov cov ntaub ntawv uas tsis tau thov (yog xav tau)
- Kev hloov kho tshiab rau koj daim ntawv thov tom qab kev tshuaj xyuas
- Kev pom zoo rau koj daim ntawv thov
- Email lees paub nrog koj qhov kev pom zoo
PG&E yuav xa daim ntawv them nqi Engineering Advance (EA) rau koj tsis pub dhau tsib (5) hnub tom qab koj thov. Them daim ntawv them nqi EA hauv 30 hnub kom koj daim ntawv thov ua haujlwm tau.
Yuav ua li cas them koj daim ntawv them nqi EA online
- Nkag mus rau hauv Koj Cov Haujlwm
- Mus rau Cov Kev Ua Haujlwm Tseem Ceeb, tom qab ntawd Cov Ntawv Them Nqi Tseem Ceeb
- Xaiv qhov project nrog daim ntawv them nqi
- Xaiv Them daim ntawv them nqi
- Sau koj tus lej routing hauv txhab nyiaj thiab tus lej account
- Xaiv Paub meej thiab Xa
Daim ntawv teev cov npe tshem tawm daim ntawv thov
Yuav kom koj daim ntawv thov ua haujlwm tau, xyuas kom koj ua tiav tag nrho cov kauj ruam hauv qab no raws sijhawm:
- Them Nqi Engineering Advance (EA)
- Xa tag nrho cov ntaub ntawv thiab cov ntaub ntawv uas tau thov
- Ua kom tiav ob kauj ruamhauv 35 hnubtom qab xa koj daim ntawv thov
TSEEM CEEB:
- Koj yuav tau txais email ceeb toom los ntawm Koj Cov Haujlwm rau hnub 25 yog tias tseem muaj dab tsi ploj lawm.
- Yog tias EA, cov ntaub ntawv lossis cov ntaub ntawv tsis tau txais ua ntej hnub 35, koj daim ntawv thov yuav raug tshem tawm.
- Yog tias koj daim ntawv thov raug tshem tawm, koj yuav tau txais email ceeb toom zaum kawg los ntawm Koj Cov Haujlwm rau hnub 36.
Ntau cov peev txheej tsim kho thiab kho dua tshiab
Nkag Mus Rau Koj Cov Haujlwm
Xa cov kev thov rau PG&E kom tau txais hluav taws xob, tsim hluav taws xob, lossis thov kom hloov pauv rau koj cov kev pabcuam uas twb muaj lawm.
Tiv tauj rau peb
Puas muaj lus nug dab tsi? Tham nrog peb cov kws tshaj lij Kev Pabcuam Tsev, hnub Monday txog hnub Friday txij 7:00 sawv ntxov txog 6:00 tsaus ntuj