If your language is not included in the selector above, call 1-833-208-4167 for assistance in 250+ other languages.

Find PSPS information in your preferred language

We want all customers to have the information they need to stay up to date before, during and after a Public Safety Power Shutoff (PSPS) event. Find out how to find PSPS resources in your preferred language.

PSPS updates on our alert website

When a PSPS event is announced, our PSPS updates page is refreshed regularly to keep you informed.

  • Find estimated power shutoff and restoration times specific to your address.
  • View maps showing affected areas.
  • Locate Community Resource Centers in areas affected by a PSPS, each offering an ADA-accessible restroom and hand-washing station, Wi-Fi, device charging and other support.

The PSPS alert website is available in these languages: English, Arabic, Chinese, Farsi, Hindi, Hmong, Japanese, Khmer, Korean, Portuguese, Punjabi, Russian, Spanish, Tagalog, Thai and Vietnamese.

View the website in your preferred language

Desktop view

From the top of any page on our alert website, choose your preferred language from the drop down at the top right of the screen.

desktop view

Mobile view

1. Select menu

2. Choose your preferred language from the drop down at the top right of the screen.

mobile view

For assistance in 250+ other languages, call 1-833-208-4167.

Go to PSPS updates

If you are a PG&E account holder and we expect your address to be impacted by a PSPS outage, we will send you automated call, text and email alerts starting two days before the shutoff (if possible) and each day until power is restored. Sign in to update your contact information.

Receive PSPS communications in your preferred language

By selecting a specific language as your preference in the Profile section of your account settings, you can automatically receive PSPS notifications in the language selected.

To update your language preference, follow our step-by-step guide (PDF, 303 KB).

Sign in to update your language preference (English only).
Or, call 1-866-743-6589 for assistance in 250+ other languages to set your language preference.

What to do if you receive a PSPS notification in English

If you receive a PSPS text, phone call or email alert in English, there is a way to get the information in other languages. To find out how, follow the steps for the type of notification you received:

PSPS Address Alerts for Non-PG&E Account Holders

Address Alerts can help you stay safe by informing you via call or text about a PSPS event at any address that's important to you.

Such addresses might include your child's school, your parent's home, or a mobile home park or a rental unit where your landlord pays the PG&E bill. These notifications are available in multiple languages. You do not have to have a PG&E account at the address to receive an alert.

Learn more

Additional PSPS resources