Note: We are not responsible for providing backup power during power outages. We will provide as much support as possible for energy solutions. 

To help prepare for outages, we offer generator and battery rebates. This support is available for customers who are:

• Located in Tier 2 or 3 High Fire-Threat Districts (HFTD)
• Serviced by an Enhanced Power Safety Settings (EPSS) circuit

The rebate is $300 per qualified customer. If you participate in PG&E’s CARE or FERA programs, you may receive an additional $200.

Resources available for download:

• Qualified Product List (XLSX)
• Backup power fact sheet: What you need to know (PDF)
• Terms & Conditions for residential customers (PDF)
• Terms & Conditions for business customers (PDF)

To qualify, you must satisfy the following:

• Have an active residential or business PG&E account
• Located in Tier 2 or 3 High Fire-Threat Districts (HFTD)
  
• Serviced by an Enhanced Power Safety Settings (EPSS) circuit

 Note:  Rebates are limited to one per customer. Applications must be submitted within 12 months from the purchase date or by December 31, 2024.

To qualify, the product must meet the following requirement:

Portable Generators

• Must be found on our qualified product list (XLSX)
• Must be California Air Resources Board (CARB) compliant

Portable Batteries

• Cannot fall under any of the following exclusions:
  • Resale, rebuilt, refurbished, rented, or leased for less than five years
  • Batteries received from warranty or insurance claims, exchanged, or won as a prize
  • Those with new parts installed in existing battery or discounted by PG&E at the point of sale
  • USB power stations, USB power banks, power inverters, and commercial power stations

Below is a list of suppliers and contractors, although it is not exhaustive.

 Note: We do not make any endorsements or recommendations. Please contact retailers directly for additional information.

Financing and financial incentives

PG&E also provides financial assistance for batteries and backup generators. Our support includes:

• A low-interest loan for a portable battery for assistive technology
• Loans for up to $250,000 for small and medium businesses
• Funding for up to $5 million for large businesses
• The Self-Generation Incentive Program
• Financing for emerging technologies that reduce greenhouse gas emissions