Backup Power Transfer Meter Program

Quickly, easily and safely power your home with a generator during an outage

important notice icon Note: As of August 1, 2023, the Backup Power Transfer Meter Program has received the maximum number of applications for 2023 and will no longer be able to accept any new applicants. We will resume the program in 2024.

About the program
Program qualifications
Program resources

Eligible customers may receive a free meter

Eligible PG&E customers can receive a free backup power transfer meter. A backup power transfer meter can help you connect to a backup power source during an outage. If you have a compatible generator, you may qualify for one.

The offer is not transferrable. It is good for a limited time only and subject to change at any time. See program qualifications.

List of compatible generators (XSLX)

Customer qualifications

To qualify for a backup power transfer meter, you must:

Live in a Tier 2 or 3 High Fire-Threat District and/or be served by an Enhanced Powerline Safety Setting (EPSS) circuit.
Have a 2S-socket meter.
Be the PG&E customer of record at the site.
Be the owner of the site or have the owner’s permission for the site’s participation.
Agree to provide PG&E with access to the site so we can install the backup power transfer meter and cable.*
Complete a survey about your experience in the program.

If you’re a Medical Baseline customer, you must also agree that:

Participation will not compromise your medical needs.
Your needs can be met during a Public Safety Power Shutoff (PSPS), with or without the use of a backup generator.

important notice icon Note: PG&E crews will also inspect the panel to make sure it meets the requirements to operate. It will take around one hour to install the backup power transfer meter and cable.

Site qualifications

Your site must have access to a 30A, 120V/240V with a standard National Electrical Manufacturers Association (NEMA) L14-30P plug portable generator with overcurrent protection.
It must also have a 200A or less meter panel. This ensures the backup power transfer meter and cable can be installed. The panel must meet the operational purpose for the program.

Program survey

Customers who receive a backup power transfer meter will be asked to complete a survey after their meter has been installed. Participants will keep the backup power transfer meter after the program ends.

Guides available for download