Kev Ceeb Tom Xwm Txheej Kub Ceev
Tiv Tauj Rau Peb
Tiv Tauj Rau Peb

Kev nyab xeeb ntawm fab hluav taws xob

Kawm dab tsi PG& E ua kom koj muaj kev ruaj ntseg nyob ib ncig ntawm powerlines

ícono de aviso importante Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.

    lub cim (icon) ceeb toom txog xwm txheej kub ntxhov ceev  Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1. 

    lub cim (icon) ceeb toom txog xwm txheej kub ntxhov ceev  Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tom qab ntawd hu rau PG&E ntawm 1-800-743-5000.

     

    24-teev Customer Service Line: 1-877-660-6789

    24-teev fais fab tuag kab: 1-800-PGE-5002 (1-800-743-5002)

    Nyob twj ywm ntawm powerlines

    Ntau hom kab overhead tej zaum yuav pom nyob rau hauv koj lub zos. Kev ruaj ntseg ua hauj lwm thiab vegetation clearance yuav txawv nyob ntawm seb hom kab.

     

    kab khiav

     

    PG& powerlines

    kis tau tus kab mob

    Feem ntau nyob rau hlau towers li 180 taw siab, lawv thauj high-voltage hluav taws xob thiab pab tag nrho lub zos thiab txoj. Peb tswj xyoo clearances nyob ib ncig ntawm cov kab kom txo cov lilihood ntawm cov hwjchim outages hla tej thaj chaw loj.

     

    Tis Cov Tis Tsev Kawm Ntawv

    Feem ntau nyob saum ntoo ncej saum lub ncej-mounted transformer, lawv xa hwj huam rau hauv zos zej zog. Peb tswj kom muaj tsawg kawg yog 18 nti nyob ib ncig ntawm cov powerlines, nrog rau cov hluav taws kub-kev hem thawj yuav tsum tau tsawg kawg yog 4-taw clearance.

     

    Faib Tawm–theem nrab

    Feem ntau nyob hauv qab no cov kab hauv qab no tib poles beneath tus ncej-mounted transformer, lawv feem ntau muaj hluav taws xob ncaj qha mus tsev los yog cov lag luam los ntawm kev cob cog rua wires. Peb tseeb vegetation ntawm kab theem nrab yog peb txiav txim seb puas muaj hom los yog abrasion.

     

    Hlau wires

    Wires uas txuas ncaj qha los ntawm kab theem nrab rau koj lub tsev los yog ua hauj lwm. Cov neeg muas zaub yog lub luag hauj lwm kom muaj kev pab wires kom lawv dawb vegetation.

     

    Cov kab uas tsis yog-PG & E kab

    Kev sib txuas lus

    Qis tshaj plaws rau cov ntoo tshauv. Cov no yog telecommunication wires, uas feem ntau dub thiab tshwm sim thicker dua powerliness. Peb tsis muaj los yog tuav cov wires, thiab nws yog hom pom ntoo thiab vegetation nyob ze lawv.

     

    Yog hais tias koj pom ntoo los yog vegetation zuj zus ib yam nkaus thiab ze overhead powerlines tswj los pg& E, daim ntawv qhia txog qhov no nrog PG& E qhia nws. Yog hais tias koj yuav tsum tau thov ib ntus kev pab dawb disconnect, thov hu rau peb.

    Yuav ua li cas yog tias koj pom ib txoj xaim hluav taws poob qis


    Tsis txhob mus ze ib powerline powerline

    Downed powerlines yuav tua tau koj. Tsis txhob kov lawv. Ib txwm xav tias ib lub hwj huam powerline yog nyob. Ua raws li cov lus qhia no:

    • Tsis txhob kov lub powerline nrog koj txhais tes los yog tej yam khoom
    • Tsis txhob kov dab tsi nyob rau hauv ib lub hwj huam downed powerline, xws li ib lub tsheb los yog lwm tus neeg.
    • Txhob cia cov me nyuam thiab cov tsiaj nyob deb ntawm cov kab poob hluav taws xob.
    • Tsis txhob tsav tsheb tsuj hla cov xaim hluav taws xob uas poob qis ntawd.
    • Hu rau 9-1-1 tam sim ntawd qhia ib powerline downed powerline.

    Nyob yam muaj kev ruaj ntseg yog ib lub hwj huam powerline kov koj lub tsheb

    Yog hais tias koj lub tsheb chwv nrog ib txoj xaim hluav taws xob uas poob lawm:

    • Nyob twj ywm hauv koj lub tsheb. Tej zaum ib cheeb tsam ze ntawm koj lub tsheb kuj yuav muaj hluav taws xob.
    • suab nrov. Yob cia koj lub qhov rais. Hu rau kev pab.
    • Ceeb toom rau lwm tus kom nyob nrug deb. Tus neeg uas kov cov khoom los yog hauv pem teb nyob ib ncig ntawm koj lub tsheb yuav raug mob.
    • Hu rau 9-1-1 ntawm koj lub tsheb, yog tau.
    • PP Ntsia koj daim ntawv mus los . 
      • Tos kom txog thaum ib tug yooj, tub ceev xwm los yog PG&E qhia rau koj tias nws muaj kev ruaj ntseg.
    Ntsiab lus piav qhia txog suab lus
    Cov ntaub ntawv sau qhia (PDF)

    Downed Powerline Tips

    Yog koj lub tsheb mus cuag ib lub hwj huam poob powerline thiab hluav taws kub pib, tawm lub tsheb:

    • Ua ntej tshaj, tshem cov khoom uas tsis muaj khaub ncaws.
    • Ob txhais tes ntawm koj tog, dhia ntshiab ntawm lub tsheb. PP Ntsia koj daim phiaj puas tsav tsheb .
    • PP Ntsia koj daim ntawv pom tom qab saib puas muaj cov tsheb tab tom yuav los huas koj ntej . Shuffle kom deb ntawm lub tsheb tsis poob nrog hauv pem teb.

    Tsis txhob siv Mylar® balloons thiab cov khoom ua si nyob ze powerliness

    • Yog hais tias ib zais pa los yog khoom ua si ntes tau hauv lub powerline, hu PG&E tam sim no. Tsis txhob mus ze lub powerline.
    • Daim ntawv qhia txog tej teeb meem nrog rau daim ntawv PG&E qhia nws mobile app.
      • Tsis txhob siv Mylar balloons, kites thiab tej thaj chaw deb tswj cov khoom ua si nyob ze overhead powerlines.
      • Yog hais tias koj yuav tsum siv Mylar balloons, khi lawv. Yog hais tias lawv ntab rau hauv powerlines, lawv yuav ua tau outages thiab mob heev ntxiv. 

    Saib thiab nyob

    • Paub txog cov powerlines saum toj no thaum lifting ib ntaiv los yog ntev-handled cuab yeej.
    • Tsis txhob poob los yog dangling powerlines. Tsis txhob kov cov kab. Hu rau 9-1-1 tam sim no.
    • Koj puas pom tsob ntoo ceg ntoo los yog limbs nyob ze powerliness? Siv PG& E qhia txog nws.

    Yuav tig tawm koj hluav taws xob thaum yus txheej xwm

     

    Tig hwj huam ntawm lub ntsiab hloov

    Paub qhov chaw ntawm koj lub ntsiab vaj huam sib luag vaj huam sib luag. Thaum muaj xwm ceev, koj yuav tig tawm koj lub tsev fais fab mov rau koj lub tsev tseem los yog chaw ua hauj lwm los ntawm lub ntsiab hloov.

     

    Kawm yuav hloov fuses

    Tej zaum koj yuav tau hloov fuses tom qab muaj xwm ceev. Ua raws li cov tswv yim thaum hloov ib fuse:

    • Paub qhov chaw ntawm koj lub thawv fuse los yog circuit-breaker box.
    • Kaw tawm lub ntsiab hluav taws xob hloov ua ntej hloov cov fuse.
    • Disconnect los yog tig tawm tej khoom uas tej zaum yuav tau tshwm sim los ntawm cov fuse tshuab.
    • Paub qhov luaj li cas ntawm tej fuses xav tau thiab khaws spares ntawm tes. Tsis txhob hloov ib fuse nrog ib tug ntau dua amperage.
    • Hloov ib lub tshuab fuse. Tshuab fuses tsis tau kho.

     

    Xyuas seb yuav reset koj circuit breakers

    Nws tseem ceeb heev uas yuav tau kawm seb yuav reset koj circuit breakers thaum lawv dawm thaum ib qho outage. Ua raws li cov tswv yim rau resetting ib circuit breaker:

    • Tig los yog unplug khoom uas connects rau lub circuit Court tripped circuit Court.
    • Thawb lub switch nrees rau txoj hauj lwm.
    • Flip tus hloov rov qab rau.

    Tom qab lub overload yog cleared, cov hluav taws xob los rov qab rau. Thaum koj circuit breaker mus ua si pheej, ib qho teeb meem nrog cov khoom rau ntawd circuit Court tej zaum yuav ua tau. Hu rau ib electrician yog cov khoom yog unplugged thiab cov breaker tseem mus txawv tebchaws.

    Li cas peb saib thiab soj ntsuam peb hluav taws xob infrastructure

     

    PG& E lub kaw lus inspections program xyuas peb tis, transmission thiab substation khoom siv. Nws pom thiab fixes tej zaum yuav raug rau kev ruaj ntseg thiab kev ruaj ntseg ntawm lub cev. Qhov chaw ua hauj lwm no yog ib feem ntawm peb cov lus mus kom paub tseeb tias PG&E fais khoom muab kev ruaj ntseg, txhim khu kev qha hluav taws xob.

     

    Ze li ntawm ib feem peb ntawm cov kab hluav taws xob uas muab peb cov neeg muas zaub uas muaj hwj huam yog tam sim no nyob rau hauv hluav taws kub-kev hem thawj cheeb tsam, raws li tsim los ntawm California Public Utilities Commission. Lub Kaw Lus Soj Ntsuam Qhov Kev Pab Cuam no yog ib feem ntawm peb kev siv zog rau qhov kev nyab xeeb uas yuav muaj hnub no—thiab tag kis.

     

    Yam twg vam tseg tias yuav ua

    PG& E crews los yog cov lag luam yuav soj ntsuam cov khoom hluav taws xob hauv koj lub zej zog. Qhov hauj lwm no tej zaum yuav muaj xws li:

    • Inspecting hluav taws xob ncej ntawm hauv pem teb
    • Nce toj ncej los yog towers los soj ntsuam cov khoom thiab hwj huam kab ntau zoo
    • Soj ntsuam los drone los yog helicopter, thaum twg yuav tsum tau

    Peb sau peb cov kev soj ntsuam nrog high-resolution duab. PG& E ua hauj lwm hauv lawv maintenance, engineering thiab maintenance npaj xyuas cov dluab.

     

    Sij hawm poob ntawm kev soj ntsuam

    Peb hluav taws xob overhead chaw undergo kev soj ntsuam. Peb soj ntsuam overhead chaw nyob huab hluav taws kub-kev hem thawj (Tier 3) txhua xyoo. Peb soj ntsuam overhead chaw nyob elevated hluav taws-kev hem thawj (Tier 2) txhua peb xyoos. Peb tus cwjpwm soj ntsuam ntawm peb transmission thiab substation overhead chaw txhua tsib xyoos. Cov kev soj ntsuam no tej zaum yuav nquag heev raws li wildfire uas yuav raug. Xyoo no, peb yuav soj ntsuam tag nrho Tier 3 thiab ib co Tier 2 transmission overhead chaw.

     

    Nyeem PG&E wildfire Mitigation npaj rau cov lus qhia ntxiv txog peb cov kev soj ntsuam kev soj ntsuam

     

    Lub sij hawm poob ntawm txhua yam kev soj ntsuam nyob ntawm huab cua, mus saib tau thiab lwm yam. Peb mam li xa koj ib daim ntawv ceeb toom courtesy thaum crews yog inspecting khoom rau koj cov cuab yeej. Qhov no muaj xws li helicopter los yog drone inspections.

    Cov lus nug uas nquag nug

    Twg tshuab thiab cov cuab yeej uas koj siv rau cov kev soj ntsuam no?

    Peb crews coj high-resolution duab thaum lawv kuaj cov khoom hluav taws xob. Peb tus cwjpwm hauv pem teb rau tis khoom. Peb ua av los yog nce toj kev soj ntsuam, thiab siv helicopters los yog drones, mus soj ntsuam transmission khoom. Peb kuj siv teeb detection thiab xws li (LiDAR) tshuab los pab prioritize ua hauj lwm.

     

    Koj puas yuav tsim tau qhov chaw ua hauj lwm no rau kuv cov cuab yeej?

    PG& E yuav hu rau koj yog hais tias peb yuav tsum tau soj ntsuam cov khoom hluav taws xob rau koj cov khoom. Qhov no muaj xws li helicopter los yog drone inspections ua nyob rau hauv cheeb tsam. Cov tswv cuab yuav tau txais ib daim ntawv ceeb toom courtesy yog crews npaj los soj ntsuam cov khoom rau lawv cov cuab yeej.

    Koj yuav txiav txim li cas lub sij hawm poob ntawm tej kev kho mob uas tsim nyog?

    PG& E prioritizes khoom kho tau raws li kev soj ntsuam. Peb sai kho cov khoom ntau tshaj plaws. Kho rau tag nrho lwm cov mob uas tau ua tiav ua ib feem ntawm peb txoj kev npaj ua hauj lwm.

     

    Yuav ua li cas koj thiaj li ceeb toom cov neeg muas zaub yog tias yuav tsum tau kho?

    Tej zaum peb yuav tau tig hwj huam kom muaj kev ruaj ntseg kho. Thaum peb yuav tsum tig tawm lub hwj huam rau lub sij hawm luv luv, peb muab cov neeg muas zaub ntau forewarning li tau.

     

    Cov neeg muas zaub yuav tau txais ntaub ntawv ntxiv txog repairs hauv lawv lub zej zog?

    Lus nug los yog kev txhawj xeeb txog peb kev ruaj ntseg ua hauj lwm? Thov hu rau 1-877-295-4949 lossis email peb ntawm wildfiresafety@pge.com.

    Lus qhia ntau ntxiv txog ntawm kev nyab xeeb

    Kev Nyab Xeeb

    Koj txoj kev nyab xeeb yog peb tes hauj lwm uas yuav tsum tau ua xub thawj uas tseem ceeb tshaj plaws.

    Mus saib kev nyab xeeb

    Community Wildfire Safety Program (CWSP)

    Tshawb nrhiav kom paub txog tias peb ua rau peb lub lab npauv nyab xeeb dua qub tuaj thiab tso siab tau dua qub tuaj tau li cas.

    Mus saib CWSP

    Kev npaj thiab kev pab txhawb nqa rau thaum muaj kev tua hluav taws xob

    Nyob muaj kev npaj txhij rau cov kev tua hluav taws xob thiab kom tau txais kev pab txhawb nqa.

    Mus saib rau ntawm kev npaj kom txhij thiab kev txhawb pab rau kev tua hluav taws xob