Kev Ceeb Tom Xwm Txheej Kub Ceev
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1.
Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tom qab ntawd hu rau PG&E ntawm 1-800-743-5000.
24-teev Customer Service Line: 1-877-660-6789
24-teev fais fab tuag kab: 1-800-PGE-5002 (1-800-743-5002)
- Nkag mus rau qhov chaw nyob hauv lub npov tshawb nrhiav ntawm daim ntawv qhia hluav taws xob.
- Yog tias peb tsis paub txog koj qhov hluav taws xob, koj yuav pom qhov kev xaiv rau "Tshaj tawm qhov hluav taws xob".
- Xaiv "Tshaj tawm qhov hluav taws xob" hauv kev taw qhia.
- Ntawm nplooj ntawv "Tshaj Tawm Tshaj Tawm", sau koj qhov chaw nyob rau hauv lub thawv "Chaw Nyob Tsis Muaj".
- Yog tias peb tsis paub txog koj qhov hluav taws xob, koj yuav pom qhov kev xaiv rau "Tshaj tawm qhov hluav taws xob".
Peb txoj kev xaiv kom pom qhov hluav taws xob hluav taws xob
- Sau qhov chaw nyob hauv lub thawv tshawb nrhiav.
- Xaiv qhov chaw nyob kom raug los ntawm kev xaiv poob.
- Xaiv qhov "Lub Nroog/Lub Nroog Nrhiav" toggle.
- Nkag mus rau lub nroog lossis lub nroog hauv lub thawv tshawb.
- Tsiv ncig daim ntawv qhia.
- Qhov loj thiab thaj tsam ntawm qhov hluav taws xob yog qhia los ntawm cov xim thiab cov duab
- Nrhiav koj qhov hluav taws xob.
- Nyem rau ntawm lub cim hluav taws xob kom tau txais cov ntsiab lus.
Yuav ua li cas yog tias koj pom ib txoj xaim hluav taws poob qis
1. Tsis txhob mus ze ntawm lub hwj chim poob
Downed powerlines tuaj yeem tua koj. Tsis txhob kov lawv. Ib txwm xav tias lub hwj chim poob yog nyob. Ua raws li cov lus qhia no:
- Tsis txhob kov lub hwj chim downed nrog koj txhais tes los yog tej yam khoom
- Tsis txhob kov ib yam dab tsi hauv kev sib cuag nrog lub hwj chim poob, nrog rau lub tsheb lossis lwm tus neeg.
- Khaws cov me nyuam thiab cov tsiaj kom deb ntawm cov kab hluav taws xob poob.
- Tsis txhob tsav tsheb tsuj hla cov xaim hluav taws xob uas poob qis ntawd.
- Hu rau 9-1-1 tam sim ntawd kom tshaj tawm cov kab hluav taws xob poob.
2. Nyob nyab xeeb yog hais tias ib tug downed powerline kov koj lub tsheb
Yog hais tias koj lub tsheb chwv nrog ib txoj xaim hluav taws xob uas poob lawm:
- Nyob hauv koj lub tsheb. Tej zaum ib cheeb tsam ze ntawm koj lub tsheb kuj yuav muaj hluav taws xob.
- Suab lub suab. Dov koj lub qhov rais. Hu rau kev pab.
- Ceeb toom rau lwm tus kom nyob nrug deb. Tus neeg twg uas kov cov cuab yeej lossis hauv av ncig koj lub tsheb tuaj yeem raug mob.
- Hu 9-1-1 ntawm koj lub tsheb, yog tias ua tau.
- Tsis txhob tawm ntawm lub tsheb.
- Tos kom txog thaum tus neeg tua hluav taws, tub ceev xwm lossis tus neeg ua haujlwm PG&E qhia koj tias nws muaj kev nyab xeeb.
Yog hais tias koj lub tsheb nyob rau hauv kev sib cuag nrog ib tug downed powerline thiab hluav taws pib, tawm hauv lub tsheb:
- Ua ntej, tshem cov khaub ncaws xoob.
- Tes ntawm koj ob sab, dhia tawm ntawm lub tsheb. Xyuas kom koj tsis txhob kov lub tsheb thaum koj ko taw tsoo hauv av.
- Thaum tshem tawm ntawm lub tsheb, khaws koj txhais ko taw ze ua ke. Shuffle deb ntawm lub tsheb yam tsis poob kev sib cuag nrog hauv av.
ua. Tsis txhob siv Mylar® balloons thiab cov khoom ua si ze ntawm lub hwj chim
- Yog hais tias lub zais pa Mylar® lossis cov khoom ua si raug ntes hauv lub hwj chim, tiv tauj PG&E tam sim no. Tsis txhob mus ze ntawm lub hwj chim.
- Mylar balloons, tseem hu ua foil balloons, yog tsim los ntawm cov ntawv yas nylon nrog cov xim hlau txheej. Lawv ua rau ntau txhiab tus hluav taws xob hluav taws xob txhua xyoo thaum lawv ntsib cov hluav taws xob lossis cov hluav taws xob hluav taws xob.
- Qhia teeb meem nrog PG&E Qhia Nws mobile app.
- Tsis txhob siv Mylar balloons, kites thiab tej thaj chaw deb tswj cov khoom ua si nyob ze ntawm cov hluav taws xob overhead.
- Yog tias koj yuav tsum siv Mylar balloons, khi lawv. Yog tias lawv ntab rau hauv cov hluav taws xob, lawv tuaj yeem ua rau muaj hluav taws xob thiab phem dua.
- Tsis txhob siv Mylar balloons, kites thiab tej thaj chaw deb tswj cov khoom ua si nyob ze ntawm cov hluav taws xob overhead.
ua. Saib thiab nyob
- Yuav tsum paub txog cov kab hluav taws xob saum toj no thaum nqa tus ntaiv lossis cov cuab yeej siv ntev.
- Tsis txhob poob lossis dangling powerlines. Tsis txhob kov cov kab. Hu 9-1-1 tam sim no.
- Koj puas pom cov ceg ntoo lossis ceg ceg ze ntawm lub hwj chim? Siv PG&E Qhia Nws .
Tau txais cov xov xwm tshiab hais txog qhov hluav taws xob tshwj xeeb
- Mus rau hauv lub thawv "Tshem Tawm Tawm".
- Xaiv "Tau Alerts".
- Xaiv qhov koj xav tau hu rau:
- Tsab Lus Sau
- Tus Email
- Hu xov tooj
- Xaiv qhov twg thiab thaum twg los cuag koj
Cov chaw muab kev pab cuam thaum hluav taws xob tuag ntau ntxiv
Hais tawm qhia ib qho xwm txheej uas tsis yog kub ntxhov ceev
Qhia txog lub teeb pom kev tawg, hluav taws xob tub sab thiab lwm yam tsis muaj xwm txheej ceev.