Choose how you want to be notified

Please make sure PG&E has your correct contact preferences so we can reach you in advance of a planned public safety power shutoff (PSPS) or other situations that may result in an outage. In certain situations, we may also send a letter. All contact methods will be used during a PSPS event.

Account and Customer Information

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Information for account number. Opens a dialog

Contact Preferences for outages or other Medical Baseline communications

Please enter all of your available contact information, then check all the ways you'd like to be contacted for planned outages. You will be notified if a planned outage is in 6 days or more.

Preferred method(s) of contact
Information for TDD TTY. Opens a dialog
Information for Text/Message. Opens a dialog

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You will receive the text message on your mobile phone. Additional charges may apply depending on mobile phone carrier and plans.