Receive extra energy at the lowest price

The Medical Baseline Program (also known as Medical Baseline Allowance) is a financial assistance program for residential customers who have special energy needs due to certain qualifying medical conditions.

Eligible customers may receive a "standard" Medical Baseline quantity of approximately 500 kilowatt-hours (kwh) of electricity and/or 25 therms of gas per month in addition to regular Baseline Allowance.

Approval of your Medical Baseline Program application still requires you to continue paying your monthly PG&E bill. Nonpayment can result in the disconnection of your utility services.

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Find out whether you're eligible

To qualify, a California-licensed medical practitioner must certify that a full-time resident in your home has one of the following medical issues:

  • Dependency on life-support equipment at home. For a list of equipment, visit Life-Support Equipment.
  • Paraplegic, hemiplegic or quadriplegic condition
  • Multiple sclerosis with special heating and/or cooling needs
  • Scleroderma with special heating needs
  • Life-threatening illness or compromised immune system, and special heating and/or cooling are needed to sustain life or prevent medical deterioration
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Complete the following steps to apply for the Medical Baseline Program.

Download and print an application


Send your application

Mail your completed application to:

Attention: Medical Baseline
P.O. Box 8329
Stockton, CA 95208

You can request an application and obtain more information about the Medical Baseline Program by contacting PG&E at 1-800-743-5000 or by completing our online contact form.

Hearing-impaired customers with Telecommunications Devices for the Deaf (TDDs) may call California Relay Service at 7-1-1.

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Choose your Medical Baseline/Life Support contact

Set your contact preference online for how you would like to be notified in the event of a planned or unplanned service outage affecting your residence. Visit Medical Baseline/Life Support Contact Preference.

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Start saving

When your application is approved, you’ll begin receiving your additional Medical Baseline quantities of 500 kilowatt-hours (kWh) of electricity and/or 25 therms of gas per month.