Find solutions for assistance and savings


PG&E offers many programs that can help you save money and energy. In these tough times, we're dedicated to serving our customers' needs. PG&E takes pride in being a part of the communities we serve. Together, we can find solutions.


Get help managing your bill and energy usage


IMPORTANT: Are you a federal employee affected by the recent government shutdown?


We're here to help with these protections:


  • Twelve-month payment plans
  • Only ten percent down required if you owe anything

The protections are being offered to eligible customers for thirty days after the end of the furlough and for any subsequent furlough if there is another government shutdown.


Contact us at 1-877-660-6789 for assistance.



The following sections explain how you can get help with your energy costs and usage.

Learn about payment assistance and savings solutions

PG&E has programs to accommodate every customer’s financial circumstances.


These programs include California Alternate Rates for Energy (CARE) and Energy Savings Assistance.


Qualifying customers can save significantly on their energy bills.


Audio description and transcript also available for this video.


Access an audio descriptive version
Download a transcript (PDF, 60 KB)

Learn about payment assistance and savings solutions

1OF1

PG&E has programs to accommodate every customer’s financial circumstances.


These programs include California Alternate Rates for Energy (CARE) and Energy Savings Assistance.


Qualifying customers can save significantly on their energy bills.


Audio description and transcript also available for this video.


Access an audio descriptive version
Download a transcript (PDF, 60 KB)