ALERT: As part of the 2022 California Arrearage Payment Program (CAPP), PG&E distributed more than $207 million in bill credits. The credits help pay eligible residential customers’ past-due energy bills that increased during the COVID-19 pandemic. You may qualify for the credit if you had an unpaid PG&E bill for services between March 4, 2020 and December 31, 2021. No application is necessary, and if you qualify, you will see a bill credit in one-to-two billing cycles. Learn more about CAPP.
Are you among the many Californians who are struggling in these difficult times? As your local service provider and neighbor, we’re here to help. These financial assistance programs offer solutions for paying past-due bills now. Additional support programs provide guidance on reducing future household expenses. You may qualify for several programs at once and you can begin applying or enrolling now.
Get up to $1,000 to pay eligible household energy costs.
Get an energy credit up to $300.
Get up to $8,000 in unpaid balance forgiven, if you:
Use flexible payment plans to get you back on track. Two options:
Save 20% or more on your monthly gas and electric bill.
Save 18% on your monthly electric bill.
You may reduce your energy bills by improving the energy-efficiency of your home for free.
Get an ongoing monthly discount if you have qualifying medical conditions or devices.
Get a monthly discount on your phone service.
Average out your energy costs for more manageable monthly payments.
If you have questions, please don't hesitate to call 1-800-743-5000.
Financial resources are also available for businesses.