Financial assistance

Get help with utility bills and other types of bill assistance

Low-income and Medical Baseline assistance

California Alternate Rates for Energy (CARE)

If you meet income guidelines, you could earn a monthly discount of 20% or more on your gas and electric bills.

Learn about CARE

Family Electric Rate Assistance (FERA)

Your household of three or more might qualify for a monthly discount of 18% on its electric bill.

Learn about FERA

Relief for Energy Assistance through Community Help (REACH)

You may be eligible to receive up to $2,000 for your past-due bills.

Learn about REACH

Medical Baseline Program

Help for residential customers who depend on power for certain medical needs.

Learn about Medical Baseline

Low Income Home Energy Assistance Program (LIHEAP)

You may qualify for up to $1,000 for your past-due bills.

Find out more about LIHEAP

Arrearage Management Plan (AMP)

If you are enrolled in CARE or FERA, you may be eligible for up to $8,000 in debt forgiveness through AMP.

Go to AMP

Payment extensions, free home upgrades, and other assistance

Need more time to pay?

Make a payment arrangement today.

Schedule payment of your current balance over several months, or
Choose a later date to pay the full amount

View options to extend payments

Energy Savings Assistance (ESA) program

Save energy and money with free home upgrades.

Learn more about the ESA program

Vulnerable Customer Status

Is your health or safety at risk if your electric or gas service is disconnected? We’re here to help.

Apply for Vulnerable Customer Status

Community organizations and advocates

Are you seeking ways to support members of your community? Access PG&E resources and assistance programs.

Explore community programs