We're regularly conducting safety inspections of our electric infrastructure

Our updated System Inspections Program examines our distribution, transmission and substation equipment across the service territory to find and fix potential risks to the safety and reliability of the system.

We are conducting inspections more frequently than regulations require in order to address wildfire risk, prioritizing work in areas of extreme (Tier 3) and elevated (Tier 2) wildfire risk as defined by the California Public Utilities Commission (CPUC) High Fire-Threat District Map.

What to expect

You may see PG&E crews, contractors, helicopters or drones conducting inspections of electric equipment in your neighborhood. This work may include:

  • Ground inspections of electric poles.
  • Ground or climbing inspections of transmission equipment.
  • In some cases, aerial inspections conducted by helicopter or drone.

We document our inspection findings through high-resolution pictures, which are reviewed by dedicated teams who have experience in system maintenance, engineering and maintenance planning.

We promptly repair the highest-priority equipment issues found through inspections. Repairs for all other conditions will be scheduled for completion as part of our routine work plan.

In 2020, we plan to inspect more than 15,000 miles of electric lines, including all lines in Tier 3 areas and one-third of lines in Tier 2 areas. We inspect infrastructure in non-high fire-threat areas at least every five years.

When inspections will take place in your neighborhood


The timing of each inspection in 2020 will depend on weather, access and other factors. PG&E will attempt to send customers a courtesy notification via postcard or, phone call (IVR) if crews will inspect equipment on their property, as well as if helicopter or drone inspections will be conducted in the area.

WATCH: Drones Get a Bird's-Eye View of Transmission Towers

Last year, we completed accelerated safety inspections through the Wildfire Safety Inspection Program. More than 2,000 PG&E employees and contractors conducted these accelerated safety inspections of electric towers, poles, substations and transmission and distribution lines in high fire-threat areas.

By the end of 2019, PG&E completed inspections of all the approximately 700,000 distribution poles, 50,000 electric transmission structures and 222 substations, covering more than 5,500 miles of transmission line and more than 25,000 miles of distribution line.

All of the highest-priority conditions found through the 2019 inspections in distribution, substation, and transmission structures have been repaired or made safe. Repairs for all other conditions are scheduled for completion as part of PG&E's routine work plan.

2019 Wildfire Safety Inspection Program inspections and repairs results

We want our customers to be completely informed about the work that we conducted in the communities we serve. The final results of the accelerated inspections and high-priority repairs, including the geographic locations of equipment with high-priority repairs, are available for download below:

We also provided a summary of the program status of the highest-priority inspections and repairs through May 31, 2019, to the CPUC. The summary, which includes photographs of sample "A" and "B" conditions, is available for download below:

Frequently Asked Questions

Inspections Information

Repairs information

2019 Wildfire Safety Inspection Program