Mind the Lines

Power lines can be dangerous. Contact with power lines can cause fire or property damage, injury and even death. It’s important to be aware of any power lines that are close to you.


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Service drops are the power lines that bring electricity from the pole to your home or business. They’re the closest power lines and the ones you should be most aware of when working around your home, business or property.


Distribution power lines deliver electricity from pole to pole. Only qualified tree workers with specialized training and proper insulated tools may work within 10 feet of distribution power lines. All others should keep a safe distance of 10 feet or more from the lines and keep all objects and tools away.


Stay safe

Whether you’re pruning trees, decorating for the holidays or keeping up with home maintenance, follow these tips to stay safe around power lines:

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Look up

Be aware of your surroundings. Look for any nearby power lines.

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Keep all objects away

Keep equipment, ladders, antennas, kites and metallic balloons away from power lines. Also, tools with long handles, such as brooms and rakes.

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Don't touch

Never touch a power line with an object or any part of your body.

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Tell your kids

Never climb transmission towers, utility poles or trees near power lines.

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Work at a safe distance

Keep at least 10 feet away from power lines.

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Report downed power lines

Stay at least 25 feet away and call 9-1-1 immediately. Then, call PG&E at 1-800-743-5000.

Wildfire Safety

Community Wildfire Safety Program

PG&E has precautionary measures in place to help reduce the risk of wildfires. Our goal is to help customers prepare for and stay safe during extreme weather events, including sending notifications when and where possible when power may be turned off for safety.

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Keep contact information up to date

For public safety, it may be necessary for us to temporarily turn off electricity in high fire-threat areas when extreme fire conditions occur. We will attempt to contact customers in advance to ensure there’s enough time to prepare.