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Access the CARE/FERA program guidelines for sub-metered residential facilities
Tenants of sub-metered residential facilities can apply for a monthly discount on your energy bill through the CARE/FERA Program. The energy bill from your landlord must be in your name to qualify. Check the CARE and FERA program guidelines for a full list of requirements.
Enroll in CARE/FERA
Complete the following steps to apply. If you do not qualify for CARE we will automatically check to see if you qualify for FERA:
- Download and print any of the following files to apply for the CARE/FERA Program:
- Download CARE/FERA Sub-Metered Residential Program Application (PDF, 1.7 MB) in English.
- Download Solicitud Para El Programa CARE/FERA (PDF, 1.2 MB) in Spanish.
- Download CARE/FERA 計劃申請表 (PDF, 1.5 MB) in Chinese.
- Download Mẫu Dơn Chương Trình CARE/FERA (PDF, 1.4 MB) in Vietnamese.
- Complete and sign the application.
- Mail or fax the application to one of the following locations.
Mailing address:
PG&E
CARE/FERA Program
P. O. Box 7979
San Francisco, CA 94120-7979
Fax number: 1-877-302-7563
You can also request an application by mail. Call 1-866-743-2273 or send an email to CAREandFERA@pge.com.
Renewing your CARE/FERA discount
You must reapply for the CARE/FERA program every two years, or every four years if you’re on a fixed income. PG&E sends a renewal application three months before your discount expires.
Access additional information
View frequently asked questions (FAQ). Visit CARE/FERA Sub-Metered Tenant Program Frequently Asked Questions