Access the CARE/FERA program guidelines for sub-metered residential facilities

Tenants of sub-metered residential facilities can apply for a monthly discount on your energy bill through the CARE/FERA Program. The energy bill from your landlord must be in your name to qualify. Check the CARE and FERA program guidelines for a full list of requirements.

Enroll in CARE/FERA

Complete the following steps to apply. If you do not qualify for CARE we will automatically check to see if you qualify for FERA:

  1. Download and print any of the following files to apply for the CARE/FERA Program:
  2. Complete and sign the application.
  3. Mail or fax the application to one of the following locations.

    Mailing address:
    CARE/FERA Program
    P. O. Box 7979
    San Francisco, CA 94120-7979
    Fax number: 1-877-302-7563

    You can also request an application by mail. Call 1-866-743-2273 or send an email to

Renewing your CARE/FERA discount

You must reapply for the CARE/FERA program every two years, or every four years if you’re on a fixed income. PG&E sends a renewal application three months before your discount expires.

Access additional information

View frequently asked questions (FAQ). Visit CARE/FERA Sub-Metered Tenant Program Frequently Asked Questions