Access the CARE program guidelines for sub-metered residential facilities

You can apply for a monthly discount on your energy bill through the CARE Program. Check whether your household is eligible for CARE: Program Guidelines.


Enroll in CARE

Complete the following steps to enroll in CARE:

  1. Download and print any of the following files to apply for the CARE Program:
  2. Complete and sign the application.
  3. Mail or fax the application to one of the following locations.

    Mailing address:
    CARE Program
    P. O. Box 7979
    San Francisco, CA 94120-7979
    Fax number: 1-877-302-7563


    You can also request an application by mail. Call the CARE program at

    1-866-743-2273 or send an email to


Renew your CARE certification

You must renew for the CARE Program every two years, or every four years if you’re on a fixed income by completing a new application. PG&E sends a renewal application three months before your discount expires. You can renew for the program if you still qualify under the current Program Guidelines.


Access additional information

View frequently asked questions (FAQ). Visit CARE Sub-Metered Tenant Program Frequently Asked Questions