Apply for the Medical Baseline Program
Receive extra energy at the lowest price
The Medical Baseline Program (also known as Medical Baseline Allowance) is a financial assistance program for residential customers who have special energy needs due to certain qualifying medical conditions.
Eligible customers may receive a "standard" Medical Baseline quantity of approximately 500 kilowatt-hours (kwh) of electricity and/or 25 therms of gas per month in addition to regular Baseline Allowance.
Approval of your Medical Baseline Program application still requires you to continue paying your monthly PG&E bill. Nonpayment can result in the disconnection of your utility services.
Find out whether you're eligible
To qualify, a California-licensed medical practitioner must certify that a full-time resident in your home has one of the following medical issues:
- Dependency on life-support equipment at home. For a list of equipment, visit Life-Support Equipment.
- Paraplegic, hemiplegic or quadriplegic condition
- Multiple sclerosis with special heating and/or cooling needs
- Scleroderma with special heating needs
- Life-threatening illness or compromised immune system, and special heating and/or cooling are needed to sustain life or prevent medical deterioration
Apply
Complete the following steps to apply for the Medical Baseline Program.
Download and print an application
- Medical Baseline Allowance Application (PDF, 38 KB)
- Solicitud de Extensión De La Tarifa Básica Por Razones Médicas (PDF, 293 KB)
- 醫療能源輔助計劃申請表 (201 KB)
Send your application
Mail your completed application to:
PG&E
Attention: Medical Baseline
P.O. Box 8329
Stockton, CA 95208
You can request an application and obtain more information about the Medical Baseline Program by contacting PG&E at 1-800-743-5000 or by completing our online contact form.
Hearing-impaired customers with Telecommunications Devices for the Deaf (TDDs) may call California Relay Service at 7-1-1.
Choose your Medical Baseline/Life Support contact
Set your contact preference online for how you would like to be notified in the event of a planned or unplanned service outage affecting your residence. Visit Medical Baseline/Life Support Contact Preference.
Start saving
When your application is approved, you’ll begin receiving your additional Medical Baseline quantities of 500 kilowatt-hours (kWh) of electricity and/or 25 therms of gas per month.
Apply for Medical Baseline/Life Support
Download and print an application.
-
Medical Baseline Allowance Application
[PDF, 124.15 KB]
-
Medical Baseline General Program Information
[PDF, 225 KB]
-
Medical Baseline Application (in Chinese/中文)
[PDF, 673.81 KB]
-
Medical Baseline Program Information (in Chinese/中文)
[PDF, 520.69 KB]
Medical Baseline Program
Audio description and transcript are available for this video:
Access an audio descriptive version
Download a transcript (PDF, 66 KB)
Did you receive a Self-Certification letter?

Medical Baseline Program Resources
If you have questions or need assistance filling out the Medical Baseline Program application, call us at 1-800-743-5000.
Medical Baseline Program (en Español)
También está disponible la descripción y transcripción de audio para este vídeo:
Acceder a una versión descriptiva de audio
Descargar una transcripción (PDF, 68 KB)
Medical Baseline Program (bằng tiếng Việt)
Mô tả âm thanh và tập tin bằng văn bản có sẵn cho video này:
Truy cập phiên bản mô tả âm thanh
Tải về bảng điểm (PDF, 108 KB)
Medical Baseline Program (sa Tagalog)
Available ang paglalarawan ng audio at transcript para sa video na ito:
Mag-access ng isang audio na mapaglarawang bersyon
Mag-download ng transcript (PDF, 65 KB)
Medical Baseline Program (hauv Hmoob)
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Download tau transcript (PDF, 66 KB)