If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Then, call PG&E at 1-800-743-5000.
24-hour Customer Service Line: 1-800-PGE-5000 (1-800-743-5000)
24-hour Power Outage Information Line: 1-800-PGE-5002 (1-800-743-5002)
Signs of a possible gas leak include:
Leave the area immediately. Call 9-1-1 first, and then PG&E at 1-800-743-5000.
What to do if you see a downed power line:
Never, ever touch a downed power line or go near one. Power lines are not insulated like power cords. Always assume the power line is live.
Leave the area immediately. Call 9-1-1 first, and then PG&E at 1-800-743-5000.
PG&E is continuing to evolve to strengthen and improve our electric system for the safety of our customers and communities.
To make sure you can get a message if a coming outage could impact your home or business, it is important we have your current contact information.