The SmartMeter™ opt-out program

Learn about your meter choices

With PG&E, you can choose the type of meter that you want for your home. You can choose a SmartMeter™ or an analog meter. The following table compares both meters.

PLEASE NOTE: The analog meter comes with a monthly fee. The monthly fee ends after 36 consecutive months. Fees are set by the California Public Utilities Commission (CPUC).

	SmartMeter™	Analog meter
Energy alerts	Yes	No
View your daily energy alerts	Yes	No
Outage detection	Yes	No
Setup charge	Free	$75 or less
Monthly charge	Free	$10 or less

If you qualify for financial assistance, the setup charge for an analog meter is $10 and the monthly charge is $5. Learn about financial assistance requirements. Visit Helping Customers Save Energy & Money.

Learn about SmartMeter™ benefits. Visit SmartMeter™ and Meter-Connector Benefits.

Opting out

You can opt out of SmartMeter™ participation with one of the following methods:

Submit a SmartMeter™ Opt-Out Form online.
Submit a request in-person at your local PG&E office. Find your local PG&E office. Download Office Locations by Area (PDF, 221 KB).
Call our SmartMeter™ line at 1-866-743-0263.

CPUC rules for SmartMeter™ opt-out fees

If you opt out, your monthly fees and meter readings are affected in the following ways.

Your monthly charges are discontinued after 36 consecutive months.
Your meter readings take place every other month, starting in 2015.

NOTE: The decision on opt-out rules was issued by the CPUC in December 2014. 

Read the CPUC decision. Download Decision 14-12-078 December 18, 2014 (PDF, 980 KB).

Read the tariff and rate changes related to the decision by the CPUC. Download SUBJECT: Implementation of SmartMeter™ Opt Out Phase 2 Decision 14-12-078: Revise the SmartMeter™ Opt-Out Program Balancing Accounts, Electric and Gas Rate Schedules E-SOP and G-SOP, and Electric and Gas Rule 9 (PDF, 1.49 MB).