The SmartMeter™ opt-out program
Learn about your meter choices
With PG&E, you can choose the type of meter that you want for your home. You can choose a SmartMeter™ or an analog meter. The following table compares both meters.
PLEASE NOTE: The analog meter comes with a monthly fee. The monthly fee ends after 36 consecutive months. Fees are set by the California Public Utilities Commission (CPUC).
SmartMeter™ | Analog meter | |
---|---|---|
Energy alerts
|
Yes |
No |
View your daily energy alerts
|
Yes |
No |
Outage detection
|
Yes |
No |
Setup charge
|
Free |
$75 or less |
Monthly charge
|
Free |
$10 or less |
If you qualify for financial assistance, the setup charge for an analog meter is $10 and the monthly charge is $5. Learn about financial assistance requirements. Visit Helping Customers Save Energy & Money.
Learn about SmartMeter™ benefits. Visit SmartMeter™ and Meter-Connector Benefits.
Opting out
You can opt out of SmartMeter™ participation with one of the following methods:
- Submit a SmartMeter™ Opt-Out Form online.
- Submit a request in-person at your local PG&E office. Find your local PG&E office. Download Office Locations by Area (PDF, 291 KB).
- Call our SmartMeter™ line at 1-866-743-0263.
CPUC rules for SmartMeter™ opt-out fees
If you opt out, your monthly fees and meter readings are affected in the following ways.
- Your monthly charges are discontinued after 36 consecutive months.
- Your meter readings take place every other month, starting in 2015.
NOTE: The decision on opt-out rules was issued by the CPUC in December 2014.
Read the CPUC decision. Download Decision 14-12-078 December 18, 2014 (PDF, 980 KB).
Read the tariff and rate changes related to the decision by the CPUC. Download SUBJECT: Implementation of SmartMeter™ Opt Out Phase 2 Decision 14-12-078: Revise the SmartMeter™ Opt-Out Program Balancing Accounts, Electric and Gas Rate Schedules E-SOP and G-SOP, and Electric and Gas Rule 9 (PDF, 1.49 MB).
Upgrading to a SmartMeter™
Upgrade to a SmartMeter™ by filling out an online request form.

Find more SmartMeter™ information
For information on SmartMeter™, SmartRate™, Energy Alerts and more, call us at 1-866-743-0263.
View frequently asked questions (FAQs)
View a list of questions and answers about the SmartMeter™ Opt-Out program.