Cov kev xaiv txog kev them daim ntawv sau nqi hluav taws xob ntawm PG&E
Them nyiaj online ua tus neeg siv uas tau sau npe lossis siv kev them nqi qhua yam tsis tas yuav sau npe.
Them raws li ib tus neeg siv uas tau tso npe nkag
Cov neeg siv uas tau tso npe nkag muaj cov kev xaiv them nqi nram qab no:
- Them nyiaj los ntawm tus as khauj ceev nyiaj hauv txhab nyiaj. Dawb ntawm cov nqi pauv lag luam.
- Them nyiaj rau daim npav credit los sis npav txiav nyiaj tawm them nqi. Yuav muaj tus nqi them rau kev lag luam.*
Nkag siv raws li ib tus neeg siv uas tau tso npe nkag.
Them yam tsis tas yuav tsum tau kev tso npe nkag
Puas yog tias tsis tau teeb tsim tus as khauj hauv online? Tsis xav nkag mus them koj daim nqi? Tsis muaj teeb meem. Siv cov nqi them rau cov qhua. Tsis tas yuav siv lub npe neeg siv lossis tus password.
Yuav muaj tus nqi them rau kev siv nyiaj txawm tias koj siv tus account hauv txhab nyiaj lossis daim npav rho nyiaj lossis daim npav rho nyiaj.*
Txhawm rau them koj cov nqi hluav taws xob yam siv lus hais raws kev hu xov tooj, hu rau 1-877-704-8470. Npaj koj tus lej as khauj uas muaj 11-tus zauv kom txhij.
Yuav muajtus nqi them rau kev siv nyiaj thaum koj siv tus account hauv txhab nyiaj lossis daim npav rho nyiaj lossis daim npav rho nyiaj.*
Them raws kev xa ntawv
- Sau koj daim nyiaj tshev uas them nyiaj tau rau PG&E
- Muab nws xa, nrog rau daim tw ntawv kev xa nyiaj ntawm daim ntawv qhia kev them nqi hluav taws xob, mus rau qhov chaw nyob nram qab no:
PG&E
P.O. Box 997300
Sacramento, CA 95899-7300
Them raws kev mus ntsib kiag ntawm tus kheej
Them koj cov nqi hluav taws xob yam siv lus hais raws kev mus ntsib kiag ntawm tus kheej nyob rau ntawm ib qho chaw ntawm peb ntau cov chaw them nyiaj hauv zej zos uas tau txais kev tso cai.
Nrhiav lub chaw kev them nyiaj hauv zej zos uas nyob ze koj.
Muab kev nkag mus rau koj tus account rau cov tswv cuab hauv tsev neeg lossis cov neeg siv uas koj ntseeg siab.
Cov kev xaiv hnab nyiaj digital (Google Pay, Apple Pay) tsuas yog muaj rau kev them nyiaj tam sim ntawd xwb (piv txwv li, tsis muaj kev them nyiaj hnub tom ntej).
- Apple Pay thiab Google Pay yuav tsis muaj txij 5-9 teev tsaus ntuj PST (8 teev tsaus ntuj - 12 teev sawv ntxov EST) rau hnub ua haujlwm thiab tsis muaj rau hnub so lossis hnub caiv.
- Apple Pay tsuas yog siv tau rau cov khoom siv uas khiav iOS 17 lossis tom qab ntawd xwb.
Tsis tas yuav txhawj xeeb txog kev tsis nco qab them nqi ntxiv lawm. Teeb tsa kev them nyiaj tsis siv neeg nrog daim npav rho nyiaj, daim npav rho nyiaj lossis tus account hauv txhab nyiaj uas siv tau. Tso tseg tau txhua lub sij hawm. Kev them nyiaj tsis siv neeg cia koj:
- Los xaiv tias thaum twg koj thiaj li xav kom them koj cov nqi
- Los teeb tsim cov nyiaj uas ntau tshaj plaws ntawm kev them nqi
Cov kev xaiv them nqi:
- Daim npav credit card los sis daim npav txiav nyiaj tawm them nqi ntawm Visa, MasterCard, Discover los sis American Express. Kev them nqi siv daim npav yuav tsum tau them tus nqi pauv nyiaj.*
- Tus account hauv txhab nyiaj.Cov nyiaj them los ntawm tus account checking lossis savings tsis tas yuav muaj nqi them rau kev lag luam.
TSEEM CEEB!Yog tias koj cov nyiaj them tsis tau, koj cov nyiaj them rov qab yuav raug tso tseg. Cov neeg uas rho npe thawj zaug yuav rov sau npe dua tom qab 30 hnub.
Yog xav paub tias vim li cas koj cov nyiaj them tsis tau, thov hu rau koj lub tsev txhab nyiaj.
Yog xav nrhiav lwm txoj hauv kev los them nqi, mus saib nplooj ntawv no lossis hu rau:
Cov neeg siv khoom hauv tsev:1-877-660-6789
Cov neeg siv khoom lag luam:1-800-468-4743
Cov neeg siv khoom ua liaj ua teb:1-877-311-3276
Ib txoj kev npaj them nqi, tseem hu ua kev npaj them nqi, tso cai rau koj faib koj cov nyiaj tshuav tam sim no ua cov nyiaj them me me txhua hli.
Kev ncua sijhawm them nyiaj, tseem hu ua kev ncua sijhawm them nyiaj, txav hnub kawg them mus txog 30 hnub rau yav tom ntej. Qhov no muab sijhawm ntxiv los them tag nrho cov nyiaj seem.
Kawm ntxiv txog cov phiaj xwm them nqi thiab kev ncua sijhawm them nqi.
Siv tau txij li Lub Rau Hli 9, 2025: Cov nqi them nqi tau hloov pauv lawm.
Zam cov nqi los ntawm kev sau npe rau kev them nyiaj tsis siv neeg nrog tus as khauj hauv txhab nyiaj/txuag nyiaj lossis los ntawm kev nkag mus thiab siv qhov kev xaiv them nyiaj ib zaug nrog tus as khauj hauv txhab nyiaj/txuag nyiaj.
Yog koj them nyiaj los ntawm xov tooj lossis siv lwm txoj kev them nqi nrog tus qhua them nqi, cov nqi pauv hloov kho hauv qab no yuav raug siv:
Vim li cas kuv thiaj yuav tsum tau them tus nqi ua lag luam?
- PG&E tau koom tes nrog ib lub tuam txhab them nqi ywj pheej.
- Tus neeg muab kev pabcuam no tso cai rau cov neeg siv khoom PG&E them nrog daim npav rho nyiaj lossis daim debit card rau kev them nyiaj rau tus qhua lossis kev them nyiaj tas li.
- Cov nqi rau cov kev them nyiaj no yog teem los ntawm cov tes hauj lwm credit card, cov neeg ua haujlwm them nyiaj thiab cov tsev txhab nyiaj—tsis yog PG&E.
- Txoj Cai Lij Choj Sib Tham Hauv California 746 txwv tsis pub PG&E xa cov nqi no mus rau txhua tus neeg siv khoom.
- Tsuas yog cov neeg siv cov kev pabcuam them nqi no thiaj li raug them cov nqi no.
- Qhov kev hloov nqi zaum kawg tau tshwm sim hauv xyoo 2017.
Tsis xav kom tau them ib qho nqi xa puas yog?
Koj muaj cov kev xaiv tsis them nqi no
- Nkag mus rau hauv koj tus account thiab them ib zaug xwb nrog koj tus checking lossis savings account.
- Sau npe rau kev them nyiaj tsis siv neeg siv koj tus as khauj tshev lossis tus as khauj txuag nyiaj.
- Them los ntawm xa ntawv. Sau koj daim tshev them rau PG&E. Xa nws, nrog rau koj daim ntawv qhia txog kev them nqi zog, mus rau qhov chaw nyob hauv qab no:
PG&E
Lub thawv xa ntawv 997300
Sacramento, CA 95899-730
Khoom plig kev them nqi
Lus Cim:Vim yog kev ruaj ntseg, peb tsis tuaj yeem qhia koj tus neeg tau txais tus account lossis cov ntaub ntawv nyiaj tshuav.Xa koj cov khoom plig kev them nqi raws peb kauj ruam uas yooj yim:
- Rub thiab luam daim foos Kev Muab Hluav Taws Xob (PDF).
- Xa koj daim foos uas sau tiav thiab qhov kev them nqi rov qab tuaj.
- Thaum lis tiav lawm, tus neeg txais yuav tau txais ib tsab email los sis ib tsab ntawv lees paub tseeb ntawm lawv li khoom plig.
Them qhov khoom plig raws kev xa ntawv
Xa daim ntawm foos Kev Muab Hluav Taws Xob thiab kev them nqi rau:
PG&E
Lus Ceev Tshwj Xeeb: Energy Giving Payment
P.O. Box 997300
Sacramento, CA 95899-7300
Tsis txhob xa nyiaj ntsuab. Sau daim tshev them rau PG&E thiab sau tias "Energy Giving Payment" rau ntawm kab ntawv sau.
Kev pab ntau ntxiv rau cov nqi
Tseem tsis tau muaj ib tus as khauj hauv online puas yog?
Tsim ib tug as khauj hauv online los ntawm kev siv:
- Koj tus lej as khauj PG&E thiab koj tus lej xov tooj, los sis
- Plaub tug zauv tom kawg ntawm koj tus lej Kev Ruaj Ntseg Hauv Sim Neej (Social Security number) los sis tus lej ID Them Se (cov neeg siv hluav taws xob ntawm lub chaw lag luam)
Ua kom koj cov kev them nqi hluav taws xob txhua hli xwm yeem tuaj
Nyob rau kev soj qab xyuas kom thoob plaws lub xyoo nrog rau Kev Sau Nqi Raws Cov Nyiaj (Budget Billing).
Puas xav tau kev pab them koj li nqi hluav taws xob?
PG&E muab ntau cov txheej txheem pab cuam txhawb pab fab nyiaj txiag. Peb tuaj yeem nrhiav cov hau kev daws teeb meem tau.