Learn what to do in case of an emergency

24-hour Customer Service Line: 1-800-PGE-5000 (1-800-743-5000)

24-hour Power Outage Information Line: 1-800-PGE-5002 (1-800-743-5002)

Gas leak safety tips

Signs of a possible gas leak include:

• Sulfer like smell or rotten egg smell
• Hissing, whistling or roaring sounds
• Damaged connections to gas appliances
• Dead or dying vegetation in otherwise moist areas over or near pipeline areas
• Unusual soil movement or bubbling water

Leave the area immediately.  Call 9-1-1 first, and then PG&E at 1-800-743-5000.

Downed power line safety tips

What to do if you see a downed power line:

Never, ever touch a downed power line or go near one. Power lines are not insulated like power cords. Always assume the power line is live.

• Don't touch a downed power line or other equipment.
• Don't touch anything or anyone in contact with a downed power line.
• Keep children and pets away from a downed power line.
• Don't drive over a downed power line.

Leave the area immediately.  Call 9-1-1 first, and then PG&E at 1-800-743-5000.