PG&E gas service technicians are available to safely turn off or relight your appliance pilot lights.
- The service is available to any of our single-family or multifamily residence gas customers
- Appointments can be scheduled and managed online
IMPORTANT
Get help with your gas pilot lights
- Sign into your account
- Go to your My Account dashboard.
- Under “Service Requests,” click “Manage request.”
Note: Did you have your house fumigated? Do you need your gas turned on and pilot light relit? Call 1-800-743-5000 to schedule an appointment.
- Sign into your account
- Go to your My Account dashboard.
- Under “Service Requests,” click “Cancel a Service Request.”
Don't have an online account?
Take care of tasks quickly and easily online. All you need to create an account is:
- Your account number and your phone number
- Your ZIP code
More about PG&E services
Pay without an online account or signing in
Don't have an online account set up? Don’t want to sign in to pay your bill? No problem. Use guest bill pay.
Mobile home park bill services
Are you a mobile home park owner with a PG&E-owned master meter? Sign up for our Bill Calculation Service.
Language and assistive services
Find service resources:
- In languages other than English
- For customers who are deaf, hard-of-hearing, visually impaired or have a speech disability