Urgent Alert

Pilot light

Request a pilot light appointment online

Sign in to request a pilot light appointment.

Don't have an online account?

Take care of tasks quickly and easily online. Use your account number and your phone number or the last four digits of your Social Security number to create an account.

More about PG&E services

Get one-time access

Access a limited set of PG&E account tasks, including making a payment or scheduling an appointment online.

Mobile home park bill services

Mobile home park owners with PG&E-owned master meters can sign up for our Bill Calculation Service.

Find assistive services

Get assistance for deaf, hard of hearing, visually impaired customers and customers who have a speech disability.