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TSEEM CEEB
Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Yuam kev: Tsis tuaj yeem cia qhov chaw no seem tseg.
Yuam Kev: Kev nkag tsis raug raws cai. Tsis txhob siv cov cim qhia txog kev sib npaug [=] los sis cov cim teev lus [:].
- Tseem xav tau kev pab puas yog? Sim thov Lub Chaw Muab Kev Pab (Help Center).
- CARE. Kuaj xyuas seb koj puas muaj cai tsim nyog rau txoj kev txo nqi.
- Medical Baseline. Kawm paub txog kev yuav ua ntawv thov tau li cas.
- Cov nyiaj tau txais rov qab. Tshawb nrhiav PG&E cov nyiaj tau txais rov qab rau koj lub tsev.
- Cov kev tua hluav taws xob. Tshaj qhia thiab txheeb saib cov kev tua hluav taws xob.
- Cov Hauj Lwm/Cov Luag Hauj Lwm. Tshawb nrhiav txog cov hauj lwm nyob rau ntawm PG&E.
Faj Seeb: Lub computer txhais lus no. Yog koj muaj lus nug, hu rau cov kev pab ntawm 1-877-660-6789.
Yog hais tias koj hnov tsw roj nkev (gas) thas mab xaj los sis xoom xaim tias muaj ib qho xwm txheej kub ntxhov ceev, cia li tawm ntawm qhov chaw ntawd tam sim no thiab hu rau 9-1-1.
Yog hais tias koj pom muaj cov xaim hluav taws xob uas poob, txav kom deb. Tsis txhob tawm ntawm koj lub tsheb vaub kib los sis lub tsev. Hu rau 9-1-1. Tas ntawd ces hu rau PG&E ntawm 1-800-743-5000.
Lub Ntsiab Lus
PG&E ua haujlwm los muab lub zog muaj kev nyab xeeb, txhim khu kev qha thiab pheej yig rau peb cov neeg siv khoom. Peb yuav tsum muab kev pabcuam hluav taws xob raws li Txoj Cai Hluav Taws Xob No. 2 (PDF). Thaum PG&E tau txais daim ntawv thov tshawb nrhiav qhov hluav taws xob, peb xa ib tus neeg ua haujlwm daws teeb meem los txiav txim siab seb qhov hluav taws xob puas ua raws li Txoj Cai Hluav Taws Xob No. 2.
- Yog tias qhov hluav taws xob ntawm kev pabcuam tsis yog raws li Txoj Cai 2 cov lus qhia, peb yuav qhia rau cov neeg siv khoom txog peb cov kev tshawb pom thiab tom qab ntawd ua cov kauj ruam los ua raws li Txoj Cai Hluav Taws Xob No. 2.
- Yog tias qhov hluav taws xob ntawm kev pabcuam nyob hauv cov lus qhia ntawm Txoj Cai 2, peb ceeb toom rau cov neeg siv khoom tias PG&E ua raws li txoj cai thiab qhov teeb meem hluav taws xob yuav nyob ntawm sab neeg siv khoom.
- Yog tias qhov hluav taws xob ntawm kev pabcuam tsis yog raws li Txoj Cai 2 cov lus qhia, tab sis qhov hluav taws xob siab yog vim muaj kev tsim hluav taws xob los ntawm sab neeg siv khoom, peb:
- Qhia rau cov neeg siv khoom txog peb cov kev tshawb pom
- Pab daws qhov teeb meem
Teeb meem hluav taws xob
Koj puas ntsib teeb meem voltage? Hu rau PG&E Customer Service ntawm 1-877-660-6789. Cov teeb meem voltage suav nrog:
- Qhov hluav taws xob siab lossis qis
- Lub zog ib nrab
- Teeb ci ntsa iab
Thov piav qhia qhov teeb meem rau peb tus neeg sawv cev rau cov neeg siv khoom. Qhia rau lawv paub yog tias koj qhov kev tsis txaus siab cuam tshuam txog PV (hnub ci) system.
Peb teb li cas rau cov lus tsis txaus siab txog hluav taws xob
- Thaum PG&E tau txais xov tooj ntawm tus neeg siv khoom, peb xa ib tus neeg ua haujlwm daws teeb meem los ntawm lub chaw ua haujlwm hauv zos.
- Peb hu xov tooj ua ntej kom qhia lub sijhawm kwv yees uas peb yuav tuaj txog. Yog tias tus neeg siv khoom tsis teb, peb yuav tso lus tawm suab.
- Thaum tuaj txog, tus Troubleman ua qhov kev tshawb nrhiav thawj zaug. Yog tias thaj chaw ntawd tsis tuaj yeem nkag mus tau, peb yuav tso daim npav nrog cov ntaub ntawv tiv tauj thiab thov kom tus neeg siv khoom teem sijhawm dua.
- Yog tias qhov teeb meem hluav taws xob tau daws lawm, peb yuav qhia rau tus neeg siv khoom paub ntawm tus kheej lossis tawm daim ntawv qhia txog kev pabcuam.
- Yog tias peb tsis pom muaj teeb meem, peb yuav teeb tsa lub Recording Volt Meter (RVM) thiab cia nws rau ob peb hnub kom sau cov ntaub ntawv voltage.
- RVM raug tshem tawm thiab cov ntaub ntawv raug xa mus rau PG&E Voltage Reliability Team.
- Pawg Neeg Txhim Kho Kev Siv Hluav Taws Xob tiv tauj cov neeg siv khoom nrog lawv cov kev tshawb pom. Lawv qhia rau tus neeg siv khoom txog txhua yam uas yuav tsum tau ua los kho thiab daws qhov teeb meem.
- Pawg Neeg Saib Xyuas Kev Ntseeg Siab ntawm Voltage teb cov lus nug hauv 48 teev tom qab tau txais cov ntaub ntawv RVM.
Koj puas muaj lus nug txog qhov voltage tshwj xeeb? Xa email rau Pab Pawg Kev Ntseeg Siab ntawm Voltage ntawmVRT@pge.com.
Ntau txoj hauv kev los tshaj tawm cov teeb meem
Tshaj qhia cov neeg nyiag hluav taws xob
Kev nyiag siv hluav taws xob yog txhaum cai. Nws kuj tseem ua rau muaj kev hluav taws kub txaus ntshai heev thiab muaj cov kev phom sij rau txoj kev nyab xeeb.
Tshaj tawm qhov teeb meem ntawm lub teeb raws kev tsheb
Muaj teeb meem nrog lub teeb ntawm txoj kev? Sau daim ntawv online kom qhia txog ib lossis ntau qhov teeb meem ntawm lub teeb ntawm txoj kev.
Tshaj qhia ib qho kev dag ntxias
Pov thaiv koj lub tsev los sis lub chaw lag luam los ntawm kev ceev faj txog kev dag txhaum cai fab kev siv hluav taws xob.
©2026 Pacific Gas and Electric Company