PG&E must sometimes interrupt electric services temporarily to maintain the electric systems that serve. This maintenance helps keep your lights on and enables us to provide safe and reliable service.
If you received an alert about an upcoming planned electric maintenance power outage, it is important to note the following:
GENERATOR NOTICE: Unless installed by a licensed electrician, standby or portable generators should not be connected to your electric service panel. This is to ensure that electricity from your generator does not accidentally “backfeed” to energize PG&E’s power lines and injure utility employees. For more information, call us or visit www.pge.com/generator.
FAILURE TO INSTALL A STANDBY GENERATOR SAFELY AND PROPERLY COULD ENDANGER UTILITY EMPLOYEES, THE PUBLIC, YOU AND YOUR PROPERTY.
Here are a few recommendations to help minimize any inconvenience to you during an electric power outage:
Although we do our best to minimize the length of the electric power outage, please be prepared to be without electric service during the time indicated in the notification we sent to you.
We greatly appreciate your support and thank you for your patience.
For any other questions related to your upcoming electric power outage, you may call our Contact Center at 1-800-743-5000.
For general questions about PG&E service, visit our PG&E Help Center.
Find electrical outages in the PG&E service territory. View or report outages. The outage map shows outages by city, county or zip code with the following information:
PG&E is continuing to evolve to strengthen and improve our electric system for the safety of our customers and communities.
To make sure you can get a message if a coming outage could impact your home or business, it is important we have your current contact information.